Name: Secrets Wild Orchid Adults Only - All Inclusive
Address: Lot 59A Freeport, Montego Bay, JM
Rating: 8

Live guest feedback

Guest reviews

Mixed experiences

63% of 16 recent stays rated 8+

8.0586 reviews

This is a nice 4-day getaway with no strings attached.
8/10
Debra · couple · 2026-01-19
“Breakfast is always great. There is a perk to being in preferred area ...you have separate food in your building outside of what they serve in the restaurants, (it's like a snack) not a full menu like the restaurants but at least you can eat in between going to the restaurants. El Patio was good. We get jerk chicken from the cart that comes around. The chicken goes fast (it's really good). The room was really cold ..We had issues with the controls and had to call maintenance. The room became more comfortable after a couple of hours. We had a nice view from our balcony. The grounds on this property is very well maintained.”
5th visit here and probably our last.
4/10
M8356DNdans · Couples · 2025-11-18
“I'll start off with the airport. From the time we exited the airplane until we left the airport, it took an hour. The airport has done away with paper forms and went digital failing to post instructions anywhere of the process you need to follow. If you do not have a cell phone and and e-mail address you are doomed at entry into Jamaica. We finally arrived at Secrets early afternoon. For a bus load of guests there was only one person checking us in. Another 30+ minute wait. We hadn't eaten since 5am and barely made it to the only restaurant 10 minutes before the 3pm closing. They boasted 9 restaurants which in a way is only half true. There are technically 9 but only 5 are open daily. There is no dinner buffet so you must chose a restaurant. The Hibachi grill is reservation only and is not free. The outside Chinese restaurant is weather permitting but you'll need the flashlight on your cell phone because there is only a fake candle on the table for lighting. And expect at least 2 hours for dinner here since there is only 1 waitress for 17 tables. The French restaurant is mediocre. The Italian restaurant was by far the best of the bunch (but that isn't saying much). This was our 5th visit to Secrets Montego Bay and will probably be our last. We've noticed on our last visit they were aiming for the 20 something party crowd. This visit solidified that assumption. The loud music all day at he pools and the need to entertain the guests all day proved it. Which BTW, they removed all the chairs closest to the pool and replaced them with cabana lounges, which, you guessed it are not free. The last straw was the "beach party extravaganza" that went on until 10:45 Thursday night (it was supposed to be done at 10pm). It was 100' from our patio door with 2 hours of extremely loud techno dance music (an AC/DC concert isn't this loud). We were tired and just wanted to go to bed but even with ear plugs this was not to be. We called the front desk and got an "Oh well". Alas.. Come check out day and you guessed it...one staff member to check out a bus load of guests. Another half hour frantic wait as the bus was already there and loading. On the positive side...the staff was superb and polite. The beach was spotless and the ocean was 86 degrees. The room was clean (but shampoo in the shower was non-existent). The food, especially breakfast, was edible. It's only a few miles from the airport, so the bus ride is tolerable. Will we return? In all likelihood...no. In their price range I'm sure we can find another resort with better food and geared to relaxation and not the party crowd.”
Basic
6/10
ellengrant62 · Family · 2025-11-10
“Our experience wasn’t great. This hotel is more focused on selling timeshares and members of their timeshare club. The food was constantly the same and often breakfast running short.”
One in a lifetime experience 😂😂😂😂
10/10
T6861HNdavidl · NONE · 2025-11-07
“I was there during Hurricane 🌀Melissa, and all I can say is that I wouldn’t have wanted to be anywhere else other than Home..Great place and Greater staff!!! Thanks everyone!!!!”
Profound Gratitude to the Staff of Secrets Wild Orchids & St. James During Hurricane Melissa
10/10
brianhP3345QJ · Couples · 2025-11-04
“Subject: Profound Gratitude to the Staff of Secrets Wild Orchids & St. James During Hurricane Melissa To the entire Staff and Management of Jamaica Breathless and Secrets Orchids and St. James, We are writing to express our deepest and most profound gratitude for the incredible care, professionalism, and safety you provided to us during the terrifying ordeal of Hurricane Melissa. From the very beginning, it was clear that you had a robust emergency preparedness plan. We want to personally call out and give praise and thankfulness to the managers—Philip, Francois, Radalfi, and Jason—and the entire Secrets staff. You not only had an Emergency Response plan, but you clearly communicated it to every guest, and then executed it with precision. When the storm's full force hit and the roof was blown off the ballroom, your team had to pivot in a moment of extreme crisis. Without hesitation, you moved us all safely down into the bunker, keeping us safe and secure through the worst of it. When we were finally able to emerge, the sight of the destroyed resort was shocking. Yet, even in the face of that devastation, your team's focus never wavered from the guests. You did everything in your power to keep us safe, secure, and remarkably well-fed. But it was the Jamaican staff of Secrets who truly made all the difference. We were, and still are, in awe of you. We know that many of you could not go home to check on your own homes or families. You were facing your own personal ordeals, not knowing what had happened to your loved ones or your property. And yet, you kept a smile on your face. You made us, as guests in your country, feel safe and welcomed. The Secrets staff went above and beyond what any job description could ever ask. You cared for us while carrying the immense burden of your own fears and losses. We cannot thank you enough for making us feel safe, secure, and well-fed while you were going through so much. Thank you, Secrets staff, from the bottom of our hearts. Because of you, we are Secrets members for Life and will come back to help support Jamaica. With deepest gratitude, Brian and Simone”
Trip Home
10/10
S4474UGrobinr · NONE · 2025-11-04
“My best friend and I traveled to Jamaica for an October vacation. We didn't have any idea there would be a hurricane. It was a very harrowing and humbling experience. Thank God we made it through without one guest out of 550 - and 200 staff members being injured. Prior to and after the hurricane - staff members were absolutely amazing. Our needs were not just met - every concern and want was addressed. I had a Butler that was the nicest and coolest young man I've ever met. The housekeepers treated our rooms as if they belonged to themselves. The food and restaurants were amazing. Due to the hurricane there wasn't much entertainment after a few days but Jamaican music was always playing and staff were always making us laugh. In spite of the hurricane and the seriousness of the situation - I plan to visit the resort again next year - if money and good health are available. To Me - It felt like home - because of the warm and genuine spirits of the Jamaican people.”
Melissa survivor
2/10
Companion689912 · NONE · 2025-11-01
“Bad they held us hostage and made us go threw hurricane Melissa and charged us 400 each extra day I will forever be traumatized from this place”
Most Magical Trip Yet
10/10
Mrzhunter2010 · Couples · 2025-10-31
“First I'd like to say prayers for Jamaica as they just suffered one of the worst hurricanes to hit the island. We came home two weeks ago and will definitely go back not just to vacation but to volunteer. We have been planning to visit Montego Bay for years and it did not disappoint. It was my husbands birthday he is a simple guy and before we left I was already planning my next visit. Verona helped us at check in, she was one of the most genuine people we met while there. Rose with the Vacation Club was a doll as well. Staff were all smiles and super helpful. Every where we went staff greeted us and asked if we needed anything. George the beach waiter deserves a special highlight as he worked so hard to accommodate us. The grounds were beautiful, each area smelled delightful as we saw incense lit in many of the public areas. Blue Mountain breakfast buffet and dinner was chef's kiss. The Jerk Man on the beach was my favorite we followed him for days as his line was always so long we finally got our plates the day before we left. Entertainment was fun at the pool, the live band and dj. We went during the rainy season the beginning of October and although it was not much of a crowd that did not stop the entertainment or fun. We stayed in the ocean front junior suite room was clean and beautifully designed. Secrets Wild Orchid had many of the amenities we missed while traveling at other hotels. Our bed was very comfortable, one of our sinks was clogged and the shower door liner needed repair as there was a leak. None the less we enjoyed the room service box, the 24hr room service, calls to confirm our orders the piano bar is where you can find the top shelf liquor us Americans are used to drinking. It was a dreamy experience the views were breathtaking and you got a mix of peace and party.”
WeddingMoon and Couples Vacation
10/10
schatoriousr · Couples · 2025-10-30
“My husband and I decided on Secrets to have our wedding. It was an amazing experience. Chinoy was our wedding planner and she was amazing. I was extremely nervous prior to getting to the resort on if things were going to go as planned and Chinoy assured me I had nothing to worry about (and she was right)! Upon arriving to the resort, she has us a meeting scheduled to discuss last minute touches. We arrived 3 days prior to the wedding day (which they highly suggest). We went over everything my wedding day would entail. She walked us around the resort to let us decide our wedding gazebo and where we would like to have the reception. We chose an indoor location for the reception as it was extremely hot and we did not want our guest in the heat (plus there was on and off rain the days prior so we were being proactive and just decided on an indoor location for the reception). I can't thank Chinoy enough on her reassurance and responsiveness in ensuring my wedding was everything I wanted! The resort itself is absolutely beautiful. They do a phenomenal job in ensuring it is well maintained. The restaurants were pretty good. Our favorite was the Jamaican restaurant. I feel like they should have a dinner buffet available daily otherwise you have to wait to be seated in the other restaurants and they do not do reservations. The only restaurant that did reservations was the Teppanyaki restaurant and unfortunately we did not get to visit there due to being booked. We arrived on a Wednesday and was told the next opening at the Teppanyaki (hibachi) restaurant wouldn't be till that next Tuesday and we were leaving that day. The pools and bars were really good. The bartenders could be a little friendlier. Some of them looked like we were getting on their nerves or like they didn't want to be there. They still, however, fixed some really good drinks. The pool lounge gazebos were nice. They charge like a $100 for the day or something like that to reserve one. If you want to add the 2 beach chairs that go with the gazebo I believe it was like and additional $50. It's best to get there early if you want to reserve one close to the pool swim up bar or you can reserve it the day before. You also get a "server" if you reserve a gazebo who brings you and your party drinks and food! Our server was Ramon and boy was he AMAZING! I felt like we were family by the time we were leaving. My husband and I even invited him to the wedding and reception! He was hilarious and kept the drinks coming. If you reserve a pool gazebo tell them you want to sit in the section that Ramon serves in! The night entertainment was great. I do wish the headphone party was EVERYNIGHT! It was literally like one night a week. We had a blast doing that. Also, the all white party was pretty fun! I enjoyed how they also played hip hop and not just all Jamaican music. I wish there were more shows in the showroom. We only saw 1 show in there and that was the Bob Marley tribute show. We thoroughly enjoyed the show but I think there should be more shows on different nights. The piano bar with the karaoke was kind of boring and sleepy-ish. Wish it was more upbeat. The man would play the song requested and you would just sing it. Eh... I didn't care for it. Overall my husband and our wedding party had an amazing time! Our wedding party age ranges from 30-40. I wouldn't recommend it for older couples. I say this because everyone doesn't fit in with all ages. My husband and I did stay at Couples Tower Isle back in April of 2025 and I would definitely recommend that for couples ages 50 and over. We did not enjoy there very much due to it being an older crowd and we're in our late 30s. I would definitely recommend this resort to anyone looking to come to Jamaica and enjoy themselves. It is clean and overall the staff did a great job.”
Towel issues
8/10
kwbuelter · NONE · 2025-10-30
“Secrets Wild Orchid is part of a resort complex including a Breathless and Secrets St. James. All three resorts are adults only and all three share restaurants although reservations are only necessary for Breathless rooftop restaurant and the hibachi restaurant that was very entertaining. Our ocean view room was very nice and the staff was very helpful overall. We enjoyed both the beach and the pools here and the food was very good overall. However, there were towel issues around the beach and pools. Guests did not check out towels with their room keys or room numbers, so there was no incentive for them to remove them from the chairs. The towels laid on the chairs all day long, as there was no cutoff time to remove them, or a way of telling if the chairs were actually available. Also, the towel colors did not always correspond with the areas they were in.”
Secret orchid concerns
2/10
F6276AQstevec · NONE · 2025-10-29
“Nice hotel and staff but waiting times fur restaurants were excessive ranging from 20 mins to and hour just to get a seat. Looked under staffed. Mini bar in rooms had water only, and didn’t appreciate the hard members sell. No cutters bus into Mobay so expected to pay hotel taxis an extortionate rate. Had a meeting one evening at the yacht club the bell boys said a taxi would be $20 us each way, I walked it in 5 mins”
I love the Jamaican hospitality! Hurricane was an unexpected bonus.
8/10
Litch53 · NONE · 2025-10-27
“Overall... excellent. Several trips to the carribean and mexico and this was the Best staff attitude and service ever. Hospitality is genuine and refreshing. You should talk with staff. Instant and sincere smiles and courtesy. When we commented, we consistently heard "that's how we are raised". So nice to have genuinely pleasant service-not trained or obligatory. Please chat with anyone from the grounds crew to the food service and front desk... excellent folks! Now, as an aside... our 7 days were spent in anticipation of a tropical storm that turned into a Cat 5 hurricane. Airport closed 4 hours before our flight. Has to extend 4 days. The daily cost was too high but the storm prep was excellent and it will hit in about 12 hours. Should be interesting. The eye is supposed to pass right over Montego bay.”
The staff was polite and professional and extremely helpful. I will be returning next year
10/10
Lillian · family with children · 2025-10-27
“EVERYTHING”
Expensive
8/10
ANNMCGOWAN1406 · Couples · 2025-10-26
“Booked a special holiday costing 7k for 2 of us. Check in smooth went up to our room quite nice good sgorage lovely view spa bath mini fridge shower door strip was on the floor and loads of mosquitos. Restaurants were lovely our favourite was the french. Brilliant entertainment the team worked hard. Swim up pool bar was great. The jerk chicken cart was excellent . We paid 300 for 3 days on the cabana first 2 days were fantastic great service they couldnt so enough. 3rd day what a shambles non existant. Didnt feel we had 7k worth of a holiday defo wouldnt come back”
I wish we had been prioritized for our anniversary trip
4/10
Farlow · couple · 2025-10-25
“I like how it was clean and had activities”
Not recommended
2/10
549katarzynag · NONE · 2025-10-24
“Nice beach, but that’s all. Resort needs renovations. Food and drinks were not good. Entertainment wasn’t great either. Some of the staff was very unpleasant. Wouldn’t recommend this resort to anyone. It was 9 of us in a group and everyone was disappointed.”

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Secrets Wild Orchid Adults Only - All Inclusive

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Guest reviews

This is a nice 4-day getaway with no strings attached.

5th visit here and probably our last.

Basic

One in a lifetime experience 😂😂😂😂

Profound Gratitude to the Staff of Secrets Wild Orchids & St. James During Hurricane Melissa

Trip Home

Melissa survivor

Most Magical Trip Yet

WeddingMoon and Couples Vacation

Towel issues

Secret orchid concerns

I love the Jamaican hospitality! Hurricane was an unexpected bonus.

The staff was polite and professional and extremely helpful. I will be returning next year

Expensive

I wish we had been prioritized for our anniversary trip

Not recommended

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