Name: Couples Swept Away
Address: 111 Norman Manley Blvd, Negril, JM
Rating: 8.8

Live guest feedback

Guest reviews

Consistent

89% of 18 recent stays rated 8+

8.8368 reviews

Superó nuestras expectativas
10/10
Macarena · couple · 2026-10-11
“El entorno, los servicios, la comida”
Excelente Localização, destino a voltar
8/10
Claudia · solo traveller · 2026-08-31
“A praia é maravilhosa A comida muito boa, e bem confeccionada com quantidade mais que suficiente. A recepção no aeroporto foi muito boa. A qualidade do colchão é maravilhosa Os desportos náuticos e os passeios incluídos no valor são muito bons”
Guest review
10/10
Motta Diaz · couple · 2026-08-18
“It was amazing”
Wonderful stay-beautiful people, beautiful beach and resort
10/10
funtraveler12478 · Couples · 2026-07-28
“absolutely beautiful beach and resort. So welcoming and the BEST fitness facilities and staff. Loved the couples massage at the spa. Godwin, our server at Feathers and OShane at Patios added to the joy of our stay!”
Near Perfection
10/10
SpinnerSaint83 · Couples · 2026-07-28
“Just got back from Couples Swept Away and I cannot wait to go back. It made me feel line I was 28 again. I made a ton of friends, everyone is so nice, piano bar karaoke every night, beach is amazing. Food was great, romantic, island feel. Absolutely nothing to worry about. Tennis courts, massages, free water sports. I learned how to wind surf. Catamaran Cruise was excellent as well, really fun and breathtaking water scenery, we got to swim in these really cool caves and slide off side of the boat. So we met a bunch of ppl who have tried all different resorts around Caribbean and they all said that was the best one, they just go there now. Also the best friend i made on trip stayed at an upscale non all inclusive place and said he regretted it. Shout out to Z and Ultimate Chocolate at Piano Bar karaoke!”
One and done.
6/10
H7757GXkaym · Couples · 2026-07-23
“Honestly.. I wanted to love this place so much because I read such good reviews, but I'm not "swept away". I'm used to going to Cuba, but with everything happening over there lately we decided to try Jamaica. I was suggested this resort by my travel agent and reviews looked promising. The first day, room service didn't come at all (no big deal). But then I realized how LOUD it is there.. I couldn't even sleep because of how much noise is happening at all hours of the night. Frogs croaking, weird lizard noises, people talking, construction sounds, traffic.. the list goes on. At least my husband was smart enough to bring ear plugs - I did not. I guess it's my fault for booking the atrium suite? The food is decent, however when ordering breakfast room service you're asked to fill out a card and hang it on your door (same process to have the mini bar filled). Well, I filled out both cards the night before as requested. When our breakfast came the next morning half of it was missing and the mini bar never got restocked. Then the thing that really aggravated me was how hard it is to find a covered spot on the beach. Cuba has endless covered huts so you don't have to scour the beach for some shade. Here, there's maybe only 10 huts in total and some areas where they provide you with an umbrella if you're lucky. Well, one morning I got up (what I thought was early enough) and headed to the beach at 7:30 AM. All the huts were taken... so I found one that just had 2 towels hanging on the chairs and no other belongings like a purse, sandals, hat, etc.. so I assumed the towels were just left there from the night before and it was free for the taking. After sitting there for an hour I had one of the workers come up to me and tell me someone was sitting there. I said we'll that's funny because I've been here for an hour and no one has come up to me to tell me that? He told me they left their towels there and went for "a run" down the beach. Ok, cool? So they can just "claim" a spot by leaving a couple of towels and go about their merry way until they feel like coming back?? So after a bit of back and forth I told the guy I would just move but he insisted I stay. So now after an awkward altercation it's fine for me to sit here anyways. Ridiculous. If they aren't going to have enough huts they need to have a strict policy where you can't just "reserve" a hut with a couple towels and then go about your business. I paid over $5,000 for my husband and I to celebrate our honeymoon there. Not at all impressed and from what I was expecting from Jamaica.. disappointed. Thank God the scenery and water was beautiful because that was the only thing that made me happy.”
Not perfect….. but pretty close!
8/10
jtL2830FG · Family · 2026-07-21
“Another wonderful holiday at CSA with my husband, daughter and her boyfriend. This was my 3 rd visit and there were some very positive changes from previous visits. We especially enjoyed the coffee shop by the lobby. The staff were friendly and attentive, the coffee delicious and it was so nice to have the addition of gluten free cakes. The sports team were very welcoming and Narson was always around with a big smile. We very much enjoyed the tennis coaching and my daughter enjoyed the pickleball coaching. The beach was beautiful, though there was still beach- bed hogging despite letters left in everyone’s room. I was especially annoyed by an American lady who had reserved 3 seats for herself and her husband and despite me having nowhere to sit, refused to let me have the 3rd chair. The food was good, especially in the specialty restaurants, though the buffet was disappointing for me ( gluten free). Labelling was very inconsistent with maybe only one dish being labelled as gluten free. The music in Palms in the evening was appallingly loud- absolutely impossible to have any dinner conversation or hear what the server was saying. I remembered this from previous visits. It actually made the evening unpleasant. My poor husband is deaf so found it incredibly difficult. Unfortunately, as relatively late eaters, it was impossible to avoid the deafening music and being zapped by my watch warning me of the too loud environment! The breakfast music was delightful- just the right volume for eating. My other small gripe was with the reception staff ( Collington in particular).Our door swipe stopped working and we were locked out of our room for 18 hours. Reception was really quite abrupt and accused us of doing something wrong ( we hadn’t! ). Thankfully we were on the ground floor and could leave the patio door open ( not ideal) as it took 3 visits to reception to get the maintenance crew. I must add that the lady on reception was lovely. A special thank you to the chambermaids who did an excellent job of looking after our room. So, overall, we had a wonderful trip. It wasn’t perfect, but it was very good. We are very much looking forward to our return visit in September.”
Excellent resort and staff.
10/10
trevorpX4497MG · Couples · 2026-07-19
“An excellent resort with exemplary staff who could not do more to make our experience the best ever. Thoroughly recommend.”
A wonderful 4th visit — already booked for October!
10/10
elliet984 · Family · 2026-07-17
“A wonderful 4th visit — already booked for October! This was our fourth stay at Couples Swept Away, and it once again reminded us why we keep coming back. We spent a week here in June and are already counting down to our return in October. Sports & Activities: A huge highlight was Gus, the visiting pickleball coach — he was fabulous and made the sessions so much fun. The sports facilities overall are excellent, and Stephen, who manages them, is lovely. We also noticed and appreciated that the resort had invested in upgrading the spin bikes since our last visit — a small touch that doesn’t go unnoticed by repeat guests. The Beach: As always, the beach was incredible. We got an email from the room manager about not reserving beach beds, which was a nice touch — though it’s worth reinforcing this policy a bit more consistently with guests. Guest Services: A special shout-out to Karen in Guest Services, who couldn’t have done more for us and truly made our last day special. Dining: The food was great as always — we’re partial to the à la carte restaurants, and Goodwin at Feathers was a delight on both occasions we dined there. One small suggestion: the schedule for when Palms is buffet vs. à la carte could be clearer, as we accidentally turned up expecting one and got the other. Also, a gentle request to the entertainment/sound team — the evening performances (especially the steel drums, which we love!) were a touch too loud to comfortably hold a conversation while dining, to the point my Apple Watch flagged the noise level and my boyfriend needed earplugs. Turning it down just slightly would make a big difference. One area for improvement: Unfortunately, we’ve had repeated negative experiences with one specific reception staff member, who has been curt and talked back during check-in — something we’ve now experienced on multiple visits, and my parents have had the same issue with him. Arriving after a long travel day is when guests most need a warm welcome, and this really isn’t the first impression Couples should be giving. That said, this is very much the exception — every other staff member was wonderful, and Benita on reception in particular was warm and welcoming. We’ll be back in October — see you soon, Couples Swept Away!”
Honest review of Couples Swept away
8/10
Sharna20 · Couples · 2026-07-15
“We visited Couples Swept Away at the end of January and unfortunately experienced some truly unprecedented bad weather, which meant we couldn’t enjoy everything the resort has to offer. The weather obviously wasn’t the hotel’s fault, but it did have an impact on our holiday. There were plenty of positives. The food was consistently excellent, and I loved that you can book the à la carte restaurants as many times as you like rather than being restricted to one or two visits. It’s a great option if, like us, you prefer table service over a buffet. The beach is stunning, the grounds are beautifully maintained, and the staff were friendly throughout our stay. The biggest disappointment for us was the evening entertainment. The main entertainment takes place in the buffet restaurant, so it doesn’t feel like a dedicated entertainment venue. It’s quite bright and lacks the atmosphere you’d expect for an evening show, especially as people are still eating dinner while it’s on. This also ends early. Once that finishes, the only evening entertainment is the piano bar. The piano bar is essentially a large karaoke night. We met several guests who return to the resort year after year some told us they’d visited more than 40 times (not joking) which creates a lovely community feel for returning guests. However, as first-time visitors, we found the evenings became a little repetitive and would have appreciated a bit more variety in the entertainment. A huge shout-out to Big Al in the piano bar, who was fantastic. He was full of personality, made us some brilliant shots and always helped create a fun atmosphere. We’d also like to mention Marky and Delon from the entertainment team, who worked incredibly hard, were always around chatting to guests and encouraging everyone to get involved in the activities. They were a real credit to the resort. One small thing to note is that if you’re staying in one of the rooms at the back of the resort, you can occasionally hear traffic from the road. It wasn’t a major issue for us, but it’s worth being aware of if you’re a particularly light sleeper. Overall, Couples Swept Away has a lot going for it: fantastic food, a beautiful beach, lovely staff and a relaxed atmosphere. While we think the evening entertainment could be improved with a dedicated venue and more variety, we still had an enjoyable stay and would recommend it to couples looking for a peaceful Caribbean escape.”
Paradise
10/10
kohlc9 · Couples · 2026-07-13
“Amazing time!! Beach, food rooms everything was awesome”
Great people make the place!!!
8/10
jamiecF7255UT · Family · 2026-07-11
“What an incredible vacation! Couples Swept Away exceeded our expectations from the moment we arrived. The beautiful beach, lush grounds, and relaxed atmosphere made it the perfect place to unwind. What really made this trip unforgettable was the amazing staff. A huge thank you to Dwight at the bar for taking such great care of my sister and me all week. You made every visit fun and welcoming! Chase at the buffet went above and beyond with his outstanding service. Not only did he always greet us with a smile, but he also recommended and brought us fresh coconut for breakfast, which became one of our favorite vacation memories. A special shout-out to Tajay at Watersports for taking us out on a Hobie Cat. It was an unforgettable experience and one of the highlights of our trip. There’s nothing quite like sailing across the Caribbean with that incredible view! And finally, Verline on the catamaran tour was absolutely fantastic. She kept everyone laughing from start to finish, had so much energy, and made the excursion even more memorable. To everyone at Couples Swept Away, thank you for making us feel so welcome. We left with amazing memories and can’t wait to come back!”
Fabulous, Easy Going, Beautiful Resort!
10/10
johnmH6219PI · Couples · 2026-07-11
“Fantastic! Such a layed back and relaxing resort with all the water sport activities you need without ever leaving. The food was delicious, the drinks flowed & the staff is awesome as usual. This was our 2nd stay & we brought another couple with us. They have travelled to many places & agreed that Swept Away & Jamaica can’t be beat. Make sure you take advantage of all of the included water sports. So many people miss out on everything that is included! We always found the food to be great with maybe a couple of things not agreeing with our taste buds but overall the food was excellent! If you like lamb make sure to order it. We had it at 3 different restaurants & it was cooked to perfection every time. They serve premium liquor and the beer was cold! The staff is fun & friendly. If you want elegance this is probably not the resort for you. If you want charm, beautiful landscape grounds, delicious food with plenty of choices, drinks made with premium liquor & the friendly/happy Jamaican staff then this is exactly the place for you! Seven mile beach is gorgeous. You can walk in both directions. Yes, you will get solicited by the beach vendors but a polite “no thank you” & keep walking worked just fine for us. No problem, after all the vendors are just try to make a living. It was definitely hot but between the sea & the pools we were able to cool off easily. Do yourself a favor, don’t overpack. You will be in a swim suit the majority of time! We will definitely return! Ya Mon!”
Amazing and fun
10/10
Garnier · couple · 2026-07-11
“Large rooms with balcony and sea view/beachfront, very comfortable and clean. Lots of bars in the pools and in the beach. Staff is just the best - all very friendly and happy to serve everyone. Good restaurants and attractions every night. Perfect for couples.”
10 out of 10
10/10
QueenChelz87 · Couples · 2026-07-10
“It was amazing. The food and service was phenomenal. Tina, at Patois, was the kindest, most helpful server I've ever met. We will be back!💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜💜”
Guest review
10/10
Amanda · couple · 2026-07-04
“I loved the garden veranda room because you can walk right up to your room at any time. I felt so safe at this property and taken care of by the staff all the way down to the gardeners! The fitness center across the street is awesome. We loved the breakfast wake up service, deciding tipsy each night after dinner what time we wanted to wake up the next day. the late night snack grill is awesome! All the activities were also a fun part of our stay. Especially the hat making! People said mixed reviews on tipping but we found that they are very much appreciated! Loved all the cute cats. Loved the egg station at breakfast as well”
Pleasant but bad room service
7/10
Heather · solo traveller · 2026-07-04
“Location”
Please
8/10
giuseppe · couple · 2026-07-02
“Beach”

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Couples Swept Away

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Tropical Oasis on Seven-Mile Beach

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Guest reviews

Superó nuestras expectativas

Excelente Localização, destino a voltar

Guest review

Wonderful stay-beautiful people, beautiful beach and resort

Near Perfection

One and done.

Not perfect….. but pretty close!

Excellent resort and staff.

A wonderful 4th visit — already booked for October!

Honest review of Couples Swept away

Paradise

Great people make the place!!!

Fabulous, Easy Going, Beautiful Resort!

Amazing and fun

10 out of 10

Guest review

Pleasant but bad room service

Please

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