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Luang Prabang

3 Nagas Hotel Luang Prabang - MGallery Collection

Ban Vatnong, Sakkaline Road, Luang Prabang, 0

9.0 Wonderful175 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Historic Charm and Modern Elegance

  • Unique Heritage Experience

    Stay in 3 UNESCO World Heritage buildings over 100 years old, blending traditional Lao crafts with modern designs.

  • Exceptional Offerings

    Enjoy a furnished garden by Nam Khan River, free bicycle use, and a special welcome drink. Indulge in local cuisine and cocktails at 3 Nagas Restaurant.

  • Convenience and Comfort

    Benefit from a private balcony or terrace in each room, minibar, and access to a Leisure Concierge for travel assistance.

Experience the perfect blend of history and luxury at 3 Nagas Luang Prabang MGallery by Sofitel. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent, attentive staff (named staff praised)

  • Fantastic central location in the old town

  • Charming, comfortable rooms and classic interior

At the hotel

Popular amenities

77 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Garden
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Happy hour
  • Key access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property

Review in focus

175 reviews
9/ 10
Comfortable and friendly…excellent location
Michael · couple · 2026-08-13

The guest experience

9.0out of 10
175 verified reviews

Loved most

  • Excellent, attentive staff (named staff praised)
  • Fantastic central location in the old town
  • Charming, comfortable rooms and classic interior
  • Good breakfast and excellent bar cocktails
  • Helpful service with extra assistance (transport, reservations)
  • Access to sister hotel's pool

Worth knowing — Noise from room above / early-morning alms disturbance · Room cleaning sometimes requires explicit request

How guests scored the stay

  • Service9.6

    Repeatedly highlighted as excellent and attentive — numerous mentions of very helpful front desk staff and named helpful employees (Mandal, Alisa); staff assisted with reservations and transport when needed.

  • Location9.6

    Multiple reviews call the location 'fabulous', 'very central' and 'in the heart of the old town' — consistently a major positive.

  • Food and Beverage9.6

    Breakfast and food described positively ('very good'), bar cocktails highlighted as excellent — F&B consistently noted as a strength.

  • Cleanliness9.0

    Generally praised as very clean (one review explicitly says 'très propre'); no major cleanliness issues reported.

  • Amenities9.0

    Breakfast praised and served enthusiastically; hotel bar makes excellent cocktails; access to a sister property's pool noted — amenities are strong.

  • Value for Money9.0

    Standard quality for this hotel tier.

  • Room Quality8.2

    Rooms often described as charming, classic and cozy, but there is at least one significant noise complaint (noise from room above including early-morning alms) and a note to request cleaning, so room experience is slightly reduced.

  • Overall Experience8.0

    Many guests say they'll return and highly recommend the hotel; overall experience is very positive but tempered by isolated issues (noise, the need to request room cleaning).

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

9.0175 reviews

  • All in all very nice, a good place to relax.

    9/10

    Michael · couple · 2026-08-13

    “Comfortable and friendly…excellent location”

  • Excellent Stay

    10/10

    Sarfarose · solo traveller · 2026-08-03

    “The staff was excellent and location was fabulous 👌 Breakfast they served was very good and served with enthusiasm.”

  • Super !

    10/10

    Mai-Linh · couple · 2026-08-02

    “Tout était parfait, chambre spacieuse, conforme aux attentes, très propre, beaucoup de petites attentions. Super emplacement très central. Literie très confortable. Le personnel est aux petits soins. Le bar de l’hôtel fait d’excellents cocktails. Nous reviendrons sans hésiter”

  • Guest review

    10/10

    Mrs. Senior · solo traveller · 2026-07-24

    “I love it here. The room is Its so classic with beautiful interior. Location is convinient and the staff very helpful and friendly. The Manager also very hospitable. They assist us with swimming pool with sister company. My kids super happy.”

  • Delightful.. welcomed us with a mocktail and ice cream

    10/10

    Renee · couple · 2026-07-23

    “Fabulous location in the heart of the old town in Luang Prabang. The wonderful front staff were all excellent however one gentleman on reception helped us with another reservation which was beyond our expectations. He was very supportive and we appreciated his time calling the hotel and the effort to clarify the issue. I regretfully do not know remember his name. Thank you sir. The breakfast waiter, Mandal was also very helpful.”

  • Guest review

    9/10

    IGNACIO · solo traveller · 2026-06-08

    “Location and ambiance”

  • Gorgeous - will be coming back!

    10/10

    Miranda · extended group · 2026-05-28

    “Gorgeous hotel with fantastic staff and a great location. Will definitely stay here again and recommend to others.”

  • Fabulous location, architecture and staff. It was great to be able to watch the morning arms giving right on our doorste

    9/10

    Jillian · couple · 2026-05-17

    “Location, style, food and very friendly staff -especially Alisa who was very helpful and attentive to our needs”

  • Guest review

    10/10

    Diana · extended group · 2026-04-17

    “Beautiful hotel in a brilliant location. The rooms had a lot of charm and the staff were welcoming and helpful. Highly recommend.”

  • Guest review

    10/10

    Rosalind · extended group · 2026-04-05

    “Beautiful wooden room , so cozy and comfortable , friendly staff to make our stay even more wonderful , great location , close to the center and to the temples , the rivers”

  • Guest review

    9/10

    LILING · extended group · 2026-04-02

    “飯店位於方便的大街上，建築歷史悠久美麗，員工很友善，在我生病的時候請司機載我去醫院給予我很大的幫助，我真心感謝飯店的員工，也推薦大家來住宿。”

  • a lovely time in Luang Prabang

    9/10

    Jennifer · family with children · 2026-03-18

    “The location is really amazing. Very central, and a beautiful place. It was so lovely to eat outside in front and the food was very good. Staff were very helpful and friendly. It was nice to be able to use the Sofitel pool, and to have a private car ride over there. I had a room on the ground floor (room 1) which had a lovely outside space to sit. The snacks given each night were appreciated. I really enjoyed it a lot. Thank you.”

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Hotel info and reviews come from third-party sources.