Luxurious Spa and Recreational Amenities:: Indulge in massages, body treatments, and facials at our spa, or enjoy the outdoor pool, steam room, and fitness center during your stay.
Rooms & comfort
Exquisite Dining and Room Service:: Savor Modern European cuisine with garden views at Governor's Grill or opt for in-room dining with our convenient room service. End your day with a drink at the poolside bar.
Wellness & relaxation
Elegant Accommodations and Event Spaces:: Relax in uniquely decorated guestrooms with premium bedding and private patios. For events, take advantage of our conference spaces and meeting room, all supported by a business center and limo service.
Wellness & relaxation
Immerse yourself in luxury at Sofitel Luang Prabang and experience the perfect blend of relaxation and sophistication.
Plan your stay today and elevate your travel experience.
✦HAPPI HIGHLIGHTS
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Outstanding staff
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Good location
At the hotel
Popular amenities
62 listed
24-hour front desk
Accessible shuttle
Airport transportation - pickup (surcharge)
At least 80% of all lighting comes from LEDs
Banquet hall
Biodegradable/compostable stirrers
Breakfast available (surcharge)
Bulk dispenser for toiletries
Cave exploring/spelunking nearby
Change of bed sheets (on request)
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Pool umbrellas
Steam room
Dining & drinks
Comprehensive food waste policy
Reusable tableware only
Snack bar/deli
Vegetarian breakfast available
Fitness & outdoors
Comprehensive recycling policy
Fitness facilities
Garden
Hiking/biking trails nearby
Recycling
Terrace
Vegetable garden
Rooms & comfort
Change of towels (on request)
Safety & cleanliness
Eco-friendly cleaning products provided
Multilingual staff
Getting around & access
No accessible shuttle
Parking (limited spaces)
Guest services
Concierge service
Ecotours nearby
Express check-in
Express check-in/check-out
Express check-out
Locally-owned & organized tours & activities
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Conference space
Designated smoking area
Free bicycles on site
Free newspapers in lobby
Free WiFi
Guest education on local ecosystems and culture
Housekeeping on request
Humane animal treatment
LED light bulbs
Library
Limo or town car service available
No single-use plastic soda bottles
No single-use plastic stirrers
No single-use plastic straws
No single-use plastic water bottles
Pilates classes on site
Reusable cups only
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Wedding services
Review in focus
54 reviews
10/ 10
The staff are outstanding
Ngoc · partner · 2025-08-29
The guest experience
Loved most
Outstanding staff
Good location
Worth knowing — Room not ready at check-in · Overpriced amenities · Aging hotel condition
How guests scored the stay
Service10.0
The staff are outstanding.
Location10.0
Standard quality for this hotel tier.
Overall Experience9.8
Mixed experience with a major disappointment on service value.
Amenities9.3
Overpriced food and spa amenities noted.
Cleanliness9.3
The hotel is getting old and although decently maintained, it is aging.
Room Quality9.3
The room was not ready at check-in time, indicating potential issues.
Food and Beverage8.8
Food prices were high compared to expectations.
Value for Money8.8
Considered overpriced for the services provided.
Live guest feedback
Guest reviews
Mixed experiences
90% of 20 recent stays rated 8+
Guest review
10/10
Ngoc · partner · 2025-08-29
“The staff are outstanding ”
Guest review
4/10
RENAUD · friends · 2025-08-11
“This was overall a disappointing experience. From the check-in at 1:15 pm (normal check in time 2 pm), "sorry your room is not ready" whereas the hotel is loaded at 30% (low season) to the overpriced food, mini bar spa... We are not in Europe aren't we. The hotel is getting old decently maintained but aging... Last but not least the wifi was not working smoothly at all. Unacceptable at this price tag. I was happy to leave.”
Guest review
10/10
Arun · 2025-05-19
“This was easily one of the most luxurious resorts I’ve ever stayed in. It is the previous French Governors mansion that was converted to 20+ room resort with bunnies and other fauna roaming the grounds. The rooms were right out of an Indochina romance with private gardens and an outdoor soaking tub. The stone tiles were pleasant on the feet”
Guest review
10/10
Paul · 2025-05-06
“Beautiful buildings in a great location. Easy to walk into town or take a tuktuk. The staff are lovely and the room was fabulous. ”
Guest review
10/10
Verified traveler · 2024-12-07
“Great hotel some of the tours were really good sunset cruise dinner and lunch near the waterfall a must.”
Guest review
10/10
Alireza · 2024-12-04
“one of the best hotels in LP with excellent staff. Very convenient transportation to the downtown every night (to the sister property). The rooms comfort, breakfasts, staff attitude one of the best I have ever seen. ”
5 stars all the way
10/10
Doreen · 2024-10-10
“Wonderful wonderful hotel. Staff couldn’t have been more friendly or accommodating. Food was amazing as was the spa. They have friendly little rabbits running around the gardens. Pools was lovely. Would love to stay here again. ”
Fantastic Luxury Hotel
10/10
Tiffany · 2024-07-02
“Both my son and I had a fantastic stay here, the staff is absolutely amazing in every way. This is by far my favorite hotel in SE Asia. I highly recommend everything including the spa to sophisticated travelers. ”
Guest review
10/10
Emmy · family · 2020-03-01
“It is truly an oasis of calm and comfort in the busy Luang Prabang. It is a 20-minute walk to the downtown. ”
Guest review
10/10
Anabelle · partner · 2020-02-17
“Historical atmosphere, French colonial governor’s residence. Great service, friendly staff. They went “the extra mile “, especially, Narin at Reception - a real super star !!
Excellent breakfast and service in restaurant.”
Guest review
8/10
Verified traveler · friends · 2019-12-15
“I was very happy stayed at the property. It is very quiet and calm. Good for relaxing. I didin't like breakfast line and restaurant. Bteakfast line was't variety and food didint look fresh. Also the choice of food at restaurant was'nt international. Its more local, like buffalo.”
Peaceful, elegant and beautiful property.
10/10
Charles · 2019-12-14
“This is a beautiful property with a relaxing environment. The staff are very attentive and friendly. I’ve traveled extensively and have had the pleasure of staying at many 5-star properties, this is one of the best I’ve seen! Highly recommend it and Luang Prabang for your next vacation. ”
Guest review
10/10
Brian · family with children · 2019-12-02
“Excellent hotel with impeccable service in every aspect.”
Guest review
10/10
Verified traveler · family · 2019-11-26
“A lovely spot with a beautiful pool and garden and very spacious and well appointed rooms. Very attentive staff, friendly, kind and eager to please. A quiet oasis not far from the hustle and bustle of Luang Prabang.”
Beautiful Boutique Hotel
10/10
Michael · 2019-07-05
“Just a great place. Congratulation to Sofitel for an excellent job in turning a hostrical mansion into a beautiful 5 star hotel that retains the original charm and combines it with modern amenities. Also great service. The place to be in Luang Prabang!”
Guest review
10/10
Verified traveler · partner · 2019-07-01
“There is very little I can say that was not fantastic about this property. Wonderful staff, great food, beautiful gardens, private pool, amazing room, very comfortable bed, etc, etc. They give you free access to bikes to cruise the town. They provide bottled water, mosquito spray, and anything else you need, complimentary. The breakfast buffet is amazing. The only "half" complaint I could possibly make would be that anything you buy/order at the resort is quite expensive. Its hard to stomach a $15 pina colada at the pool, when you can get something similar in town for $1. We took a cooking class with Chef John, which really was awesome and we loved every minute of it, but again, quite expensive. Other than that, it was really one of our greatest resort vacations. The local scene is amazing!”
Guest review
10/10
Verified traveler · family · 2019-06-23
“everting perfect . Staff, food and service noting to say more”
Guest review
4/10
Verified traveler · partner · 2019-05-15
“The Sofitel is a beautiful property, however the service was definitely lacking in many ways. To name a few:
- The staff was unaware of many of the most popular things to do in the area. For example, when we inquired where the boat dock was to take the tour to the Pak Ou caves, they didn’t know
- The staff’s English was so poor it was very difficult to communicate. For example, they told the tuk-tuk driver to take us to the wrong place because they couldn’t understand
- There are only 11 chairs around the pool despite there being plenty of room for more, which was not enough for all guests
- The lighting in the bathroom was extremely poor, making it impossible to put on make up
- We tried to book some excursions through the hotel and they marked up the prices 4x vs booking it yourself
- The fruit basket in our room was brown and over ripe
- We ran out of both toilet paper and bottled water in our room and had to call to request more
- The restaurant was poor and out of many things we ordered. The coffee was bitter and tasted like instant
- The milk on the buffet was room temperature. We had stomach aches the entire time we were there
- The hotel is on the outskirts of town, yet they provide shuttle service to town only between 6 and 9 PM, not during the day.
Our stay was a huge disappointment. I would not recommend unless the management vastly improves. We checked out the Avani+ which was close to town, beautiful with great service. Stay there instead!”
Guest review
10/10
Verified traveler · family with children · 2019-03-28
“Staff are very helpful and friendly. Property is incredible. We had a really nice stay.”
The hotel you want to come home to
10/10
mariko · 2019-03-04
“Most comfortable bed! I love the bath tub in the garden . Quiet and beautiful”
