Hotelaholic

Macau

Andaz Macau, By Hyatt

COTAI, Nascente da Avenida Marginal Flor de Lótus e a Sul da Estrada da Baía de Nossa Senhora da Esperança, Macau

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious 5-Star Accommodation

  • World-Class Amenities

    Andaz Macau offers a range of upscale amenities including a bar, restaurant, water park, seasonal outdoor pool, indoor pool, and free WiFi throughout the property. Guests can enjoy a relaxing stay with access to these top-notch facilities.

  • Comfortable and Well-Equipped Rooms

    The air-conditioned rooms at Andaz Macau are thoughtfully designed with a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. The rooms are furnished with cozy bed linen and fluffy towels for a comfortable stay.

  • Exceptional Service

    With multilingual staff fluent in English, Cantonese, and Chinese available at the 24-hour front desk, guests can expect attentive and personalized service throughout their stay at Andaz Macau.

Experience luxury and comfort at Andaz Macau - Book your stay now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Convenient location

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Fence around pool
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Swimming pool

Dining & drinks

  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun loungers or beach chairs

Rooms & comfort

  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (free)
  • Wheelchair accessible

Guest services

  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Free WiFi
  • Happy hour
  • Key card access
  • Room service
  • Sun umbrellas
  • Water park
  • Water slide
  • WiFi available

Review in focus

504 reviews
5/ 10
Ist wirklich ein schönes Hotel. Nur fehlt dort definitiv ein spa Bereich.
Ian Salim · solo traveller · 2026-10-09

The guest experience

9.3out of 10
504 verified reviews

Loved most

  • Exceptional service
  • Convenient location

Worth knowing — Temporary cleanliness issue with cigarette smell · Limited variety in breakfast

How guests scored the stay

  • Location9.8

    Several reviews praised the proximity to the airport and convenience of transportation options.

  • Service9.8

    Numerous reviews highlighted exceptional service and staff friendliness throughout the stay.

  • Overall Experience9.6

    Guests expressed high satisfaction with their entire stay and willingness to return.

  • Amenities9.3

    Guests appreciated the free mini-bar, happy hour beverages, and overall hotel facilities.

  • Room Quality9.3

    Rooms were noted to be comfortable, spacious, and quiet, contributing to a pleasant stay.

  • Value for Money9.3

    Given the array of complimentary amenities and services, guests found the overall value satisfactory.

  • Cleanliness8.8

    One review mentioned a cigarette smell near the entrance which dissipated overnight, implying a temporary cleanliness issue.

  • Food and Beverage8.3

    While complimentary drinks during happy hour were praised, some reviews suggested more variety in breakfast options.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

9.3504 reviews
  • Ok

    5/10

    Ian Salim · solo traveller · 2026-10-09

    “Ist wirklich ein schönes Hotel. Nur fehlt dort definitiv ein spa Bereich.”

  • Guest review

    8/10

    繼堯 · solo traveller · 2026-09-17

    “飯店整題氛圍很舒服,員工很親切,設備很新穎,房間也很乾凈,床超好睡的~~~ 第二晚、第三晚都有附睡眠小物,很貼心。”

  • Фантастичен!!!

    10/10

    Miroslava · family with children · 2026-09-13

    “Всичко беше фантастично. Такова обслужване,грижа и лукс няма никъде другаде по света!!!”

  • Excepcional

    10/10

    Quintas · family with children · 2026-09-09

    “Melhor rácio qualidade/ preço que alguma vez encontrei! Quarto excepcional, serviço verdadeiramente 5 estrelas. Arrumavam os quartos 2x por dia e ao final do dia staff deixava-nos sempre uma nota escrita à mão com um miminho diferente todos os dias. Podíamos escolher entre vários tipos de almofada, o minibar gratuito tinha deliciosos bolinhos de Macau, chá café, etc. A casa de banho era ultra luxuosas e os produtos de higiene eram da bryedo. Por fim adorámos o restaurante Andaz Kitchen e o acesso ao grand deck do galaxy fez as delícias da nossa filha!”

  • Quite good . Near my meeting place and is clean

    8/10

    Jenny · couple · 2026-09-03

    “When we scan card to come in , it will be good if they are more friendly”

  • Guest review

    10/10

    wan Ling · family with children · 2026-08-02

    “第3次入住,優越的服務和飯店設施,每次來澳門的最佳選擇。”

  • Guest review

    10/10

    Mui Shin · family with children · 2026-07-15

    “Literally everything! Nicely decorated room, small details of complimentary mini bar and fruits. Quality of kids products like puzzles and coloring books were definitely a plus.”

  • Very satisfied! Thanks for the complimentary birthday cake!

    8/10

    Yung-Chiong · family with children · 2026-07-10

    “唯一缺點,半夜11:30樓下房客抽菸,透過送風管大量排到我們廁所,告知櫃檯立刻幫我們換到別間(我們原先訂兩間打通的房間,因為換房費,可惜兩晚無法睡在隔壁房),換成一間更大的套房,生日的老婆非常滿意。You know, there’s a saying, Happy Wife, Happy Life. My saying: No wife, No life! Will definitely comeback to this hotel during my next visit. My daughter lost a very precious necklace three days earlier at The Venetian and these guys are the worst. E-mailed and called them on the phone, explaining the urgency that she left it in the bathroom counter and nope, not a single reply from the manager. Why did I bring this up? We come here on vacation and try to enjoy ourselves, in Andaz, we were treated like royalty and in the Venetian, we were treated poorly!”

  • Guest review

    9/10

    Wee Chong · solo traveller · 2026-06-29

    “The room was clean.”

  • I liked the place very much as my first time and definitely not the last I highly recommend it for those who want comfor

    10/10

    Salma · couple · 2026-06-25

    “I liked the treatment of everyone they are very nice and also the cleanliness Everything we add in a connected way and the accommodation is very comfortable The internet was also the reason for my admiration in a strange way I completed my work without problems of interruption or delay The view is beautiful the price is very reasonable I loved staying in the hotel very much😄😄😄❤️”

View all guest reviews

Hotel info and reviews come from third-party sources.