HAPPI EXPERIENCE
The stay, in detail
Convenience at Your Fingertips
City of Dreams - The Countdown Hotel, nestled in Macau near the Museum of Taipa and Coloane History, offers a 4-star experience with a casino and family-friendly amenities. Convenience at Your Fingertips includes concierge services, non-smoking rooms, and free WiFi. Entertainment and Dining Options range from a children's playground to a bar and restaurant on-site. Explore Macau with attractions like Macau Tower Convention & Entertainment Centre just a short distance away.
Book your stay now and experience the excitement of City of Dreams - The Countdown Hotel.
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- ATM/cash machine on site
- Bar
- Breakfast in the room
- Casino
- Children's playground
- Coffee Shop on site
- Concierge service
- Currency exchange
View all amenities
Pools & wellness
- Massage services
- Outdoor pool
- Pool bar
- Sauna
- Spa/wellness center
- Swimming pool
Dining & drinks
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Vending machine - snacks
Fitness & outdoors
- Fitness center
- Golf course
Safety & cleanliness
- Dry cleaning
- First aid kit available
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Shuttle service
- Valet parking
- Wheelchair accessible
Guest services
- Express check-in/check-out
- Ironing service
- Laundry
- Luggage storage
- Tour/class on local culture
Services & essentials
- Daily housekeeping
- Designated smoking area
- Family rooms
- Free WiFi
- Games room
- Minimarket on site
- Nightclub/DJ
- Non-smoking throughout
- Vending machine - drinks
- WiFi available
Review in focus
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
