Hotelaholic

Macau

Sofitel Macau At Ponte 16

Rua Do Visconde Paco De Arcos, Macau, 0

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Waterfront Accommodation

    Sofitel Macau, located in Macau's historic quarter, offers 5-star waterfront accommodation with stunning views. Guests can enjoy proximity to UNESCO heritage sites and the bustling city centre.

  • Top-Notch Amenities

    The hotel features a free fitness centre, Sofitel SPA for rejuvenating treatments, and complimentary WiFi access for all guests. Additionally, a 24-hour front desk, currency exchange, and luggage storage services are available for convenience.

  • Culinary Delights and Entertainment

    Indulge in international buffets at Mistral or savor Cantonese cuisine at Le Chinois. Unwind with drinks at Rendezvous or try your luck at the in-house casino. The hotel also offers eco-friendly toiletries, showing a commitment to sustainability.

Experience luxury and convenience at Sofitel Macau - book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Cleanliness

  • Good Location

  • Excellent Food Quality

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Non-smoking rooms
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Grocery deliveries
  • Hammam
  • Happy hour
  • Indoor play area
  • Karaoke
  • Key card access
  • Minimarket on site
  • Room service
  • Strollers
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

2,025 reviews
9/ 10
Rooms was night and comfortable with floor to ceiling windows
Jill · couple · 2026-10-17

The guest experience

9.2out of 10
2025 verified reviews

Loved most

  • Cleanliness
  • Good Location
  • Excellent Food Quality

Worth knowing — Service Issues · Aging Facilities · Limited Amenities

How guests scored the stay

  • Location9.9

    Location praised for cleanliness and proximity to city attractions.

  • Cleanliness9.4

    Overall cleanliness was positively noted in several reviews.

  • Food and Beverage9.4

    Breakfast and dining options received positive feedback for quality.

  • Overall Experience9.4

    General sentiment was positive with plans to return noted.

  • Value for Money9.4

    Guest reviews indicated good value particularly considering price relative to location.

  • Service8.9

    Mixed reviews on service; while helpful staff were mentioned, some guests experienced issues.

  • Room Quality8.9

    Good quality rooms mentioned, though some noted age and lack of upgrades.

  • Amenities8.4

    Amenities were limited with some negative remarks about the pool and casino.

Live guest feedback

Guest reviews

Consistent

83% of 12 recent stays rated 8+

9.22025 reviews
  • Very good spot for 3 nights in Kowloon area. Easy walk down Nathan road to star ferry to central and Victoria peak. All

    9/10

    Jill · couple · 2026-10-17

    “Rooms was night and comfortable with floor to ceiling windows”

  • Guest review

    10/10

    헌관 · extended group · 2026-10-12

    “아침식사가 정갈해보이면서 있을건 다 있었다는...”

  • Cuidar da estadia dos clientes

    8/10

    Marcelo · solo traveller · 2026-10-12

    “Quase tudo.”

  • Guest review

    7/10

    Epeli · solo traveller · 2026-10-12

    “Room Was clean and spacious. Gym was good and Loved the Saunas. Sauna was a great addition to the hotel experience and Gym staff were very helpful. Breakfast was amazing and had a wide variety of options.”

  • Confort et vue 5 étoiles

    10/10

    Quentin · extended group · 2026-10-11

    “L’hôtel est proche du vieux Macao, et donne une vue imprenable sur le Grand Lisboa. Les services proposés sont dignes d’un 5 étoiles (spa, restaurant, piscine, sauna, hammam, salle de sport, taille et confort de la chambre). J’ai dû demander un changement de chambre car des travaux étaient en cours proche de celle qui m’étaient attribuée, et j’ai pu avoir une chambre sur un étage supérieur au calme, sans supplément.”

  • Guest review

    10/10

    Robert · solo traveller · 2026-10-10

    “Friendly staff comfortable hotel”

  • Znakomity Hotel w Macau

    10/10

    Konrad · couple · 2026-10-09

    “Znakomity hotel w Makau; bardzo blisko do starej części miasta blisko restauracji śniadania znakomite; bardzo miła obsługa; dziękuję za poświęcony czas w szukaniu mojego kapelusza :) Polecam”

  • Guest review

    7/10

    Thivya · couple · 2026-10-08

    “I loved the room and found it very comfortable.”

  • Guest review

    9/10

    Stephen · solo traveller · 2026-10-08

    “Breakfast was super. Caters for everyone.”

  • Prima hotel!

    9/10

    Jan Peter · solo traveller · 2026-09-18

    “De locatie is goed ten opzichte van het oudere gedeelte van Macau en de Grand Lisboa. Het uitzicht op de rivier is ook mooi.. ontbijt is heel goed. Kamers zijn heel schoon en de personeel is heel vriendelijk.”

  • 很好的酒店,房間可以看到碼頭。可惜地理位置帶來交通不方便。

    8/10

    WAI PING DORIS · couple · 2026-09-18

    “各位員工也很友善、樂於幫助旅客。員工主動升級房間,可一覽碼頭景觀開場,很好景。”

  • Guest review

    8/10

    YAMAGUCHI · solo traveller · 2026-09-18

    “朝食ブッフェ”

Hotel info and reviews come from third-party sources.