Hotelaholic

Macau

The Ritz-Carlton, Macau

Estrada da Baía da Nossa Senhora da, Macau, 853

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Spectacular Views

    The Ritz-Carlton, Macau, nestled in Cotai’s Galaxy Macau™, offers upscale accommodations with stunning city views. Suites feature separate living areas and marble bathrooms, providing a lavish stay for guests.

  • World-Class Amenities for Relaxation and Recreation

    Guests can unwind with spa treatments, stay active in the fitness center, or enjoy the outdoor pool and water sports facilities. The hotel also boasts a Business Centre for those mixing business with leisure, along with free WiFi and parking.

  • Culinary Delights and Dining Experiences

    Indulge in Cantonese cuisine at the on-site restaurant, or savor fresh seafood at The Ritz-Carlton Café. The 51st-floor restaurant showcases talented chefs, while The Ritz-Carlton Bar & Lounge offers a variety of dining options throughout the day.

Book now for an unforgettable stay at The Ritz-Carlton, Macau, where luxury and convenience meet seamlessly.

HAPPI HIGHLIGHTS

  • Excellent service from hotel staff

At the hotel

Popular amenities

78 listed
  • 24-hour security
  • Accessible shuttle
  • Accessible train station shuttle
  • Air conditioning
  • Airport transportation - drop-off (surcharge)
  • Airport transportation - pickup (surcharge)
  • Beach umbrellas
  • Beauty Services
  • Bicycle-friendly property
  • Casino nearby
View all amenities

Pools & wellness

  • Exercise/lap pool
  • Free pool cabanas
  • Health or beauty spa nearby
  • Manicure
  • Massage services
  • Pool sun loungers
  • Sauna
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar/deli
  • Wine release events

Fitness & outdoors

  • Fitness facilities (surcharge)
  • Free beach shuttle

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms
  • Television in common areas

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free bus station shuttle
  • Lift / Elevator
  • No accessible shuttle
  • No accessible train station shuttle

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in
  • Express check-in/check-out
  • Fax/photocopying
  • Front desk (limited hours)
  • Ironing service
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Clubhouse
  • Concerts/live shows
  • Electric bicycle charging station
  • Evening entertainment
  • Family rooms
  • Free wired internet
  • Grocery deliveries
  • Happy hour
  • Housekeeping on request
  • Internet access
  • Key card access
  • Reception hall
  • Room service
  • Swimming nearby
  • Water park access (surcharge)
  • Water tubing nearby

Review in focus

93 reviews
10/ 10
ホテルマンのサービスがとても良かったです。
MASUDA · 2025-08-13

The guest experience

9.9out of 10
93 verified reviews

Loved most

  • Excellent service from hotel staff

How guests scored the stay

  • Service10.0

    ホテルマンのサービスがとても良かったです。

  • Location10.0

    Standard quality for this hotel tier

  • Room Quality10.0

    Standard quality for this hotel tier

  • Amenities10.0

    Standard quality for this hotel tier

  • Value for Money10.0

    Standard quality for this hotel tier

  • Food and Beverage10.0

    Standard quality for this hotel tier

  • Overall Experience10.0

    Standard quality for this hotel tier

  • Cleanliness9.2

    Standard quality for this hotel tier

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

9.993 reviews
  • Guest review

    10/10

    MASUDA · 2025-08-13

    “ホテルマンのサービスがとても良かったです。”

  • Guest review

    10/10

    MingHsien · 2025-06-04

    “十分滿意,服務人員真的很親切,幾乎可以說是面面俱到”

  • Guest review

    10/10

    Bouran · 2025-04-27

    “Very beautiful interior. Suite was amazing. Staff were extremely friendly ”

  • 최고의 서비스, 청결, View 모두 만족했습니다

    10/10

    OKyeong · 2024-11-18

    “더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대해 크게 만족했습니다. 덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다. 모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다. 주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다. 덕분에 좋은 기억들 만들고 왔습니다. 감사합니다.”

  • Guest review

    8/10

    Wan Sheung · 2024-10-10

    “環境寧靜,職員親切 食物質”

  • Very freindly service. We felt very welcomed and comfortable

    10/10

    Barbara · young couple · 2024-08-10

  • Guest review

    10/10

    vito · family with children · 2024-07-15

    “Excellent service! Stuff is the best. ”

  • Guest review

    10/10

    Cary · family · 2024-07-09

    “The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton. ”

  • Guest review

    10/10

    Seonyoung · 2024-06-18

    “너무만족합니다! 최고의 호텔이였어요!”

  • Guest review

    10/10

    Vincent · 2024-05-25

    “Excellent service”

  • Exceptional

    10/10

    David · young couple · 2024-05-12

  • Exceptional

    10/10

    Kokoleonkayla · family with young children · 2024-04-19

  • Exceptional

    10/10

    Yusuf · family with young children · 2024-04-17

  • fav hotel in china

    10/10

    Alice · 2024-03-22

    “Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!”

  • Exceptional

    10/10

    Andrew · young couple · 2024-03-02

  • Excellent hotel and staff

    10/10

    Sau Mei May · 2023-12-22

    “Excellent hotel. I booked the suite. And didn’t know they included free limousine, 5 free meals per day! It really worth the value. Hotel staff are super super nice. Room are crazy pretty! Excellent amenities. Using the top brand. ”

  • Exceptional

    10/10

    Arora · family with young children · 2023-11-12

    “Everything is great”

  • Guest review

    10/10

    TAKUJI · 2023-11-08

    “very good”

  • Guest review

    10/10

    yufei · partner · 2023-11-03

    “A great experience.”

  • Guest review

    10/10

    Rie · family · 2023-10-26

    “私は日本語しか話せませんが、 ゲストリレーションズスタッフ ホテル専属ドライバー クリーニングスタッフ ルームサービススタッフ プールスタッフ レストランスタッフ ドアマン等 リッツカールトンマカオで出会う全てのスタッフがハートフルです。 言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。) また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。”

View all guest reviews

Hotel info and reviews come from third-party sources.