Hotelaholic

Tulum · Quintana Roo

BE Destination Tulum

Carretera Tulum-Boca Paila Km.10, Tulum, Quintana Roo, 77780

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Suites

    The hotel in Tulum Mexico boasts 64 elegant suites, each offering a comfortable and stylish stay for guests. With amenities like iPod docking stations and private balconies, the suites provide a luxurious retreat for travelers.

  • Gourmet Dining and Relaxation

    Indulge in a culinary journey at the hotel's three on-site restaurants and unwind at the bar. With a variety of dining options to choose from, guests can savor delicious meals in a picturesque setting. Additionally, the two outdoor swimming pools offer a perfect spot to relax and soak up the sun.

  • Exciting Activities and Nearby Attractions

    Guests at Be Tulum can enjoy easy access to the Caribbean Sea and partake in various recreational activities like swimming with dolphins, snorkeling, and fishing. The hotel's proximity to popular theme parks like Xcaret and Xel-Ha ensures endless entertainment options for visitors.

Book your stay at Be Tulum now to experience luxury, gourmet dining, and exciting adventures in Tulum!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful location

  • Good breakfast

At the hotel

Popular amenities

44 listed
  • 24-hour front desk
  • 24-hour security
  • Adult only
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beach
  • Beachfront
  • Concierge service
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Garden
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Free Parking
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Street parking

Guest services

  • Laundry
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Diving
  • Fishing
  • Free WiFi
  • Key access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Snorkelling
  • WiFi available

Review in focus

213 reviews
8/ 10
El diseño del hotel es estupendo, va con el ambiente de Tulum con un Bohemian Chic, en los acabados, instalaciones y diferentes locaciones es muy bueno. El servicio de Concierge siempre estuvo pendiente de nosotros y nos realizo buenas reservas que disfrutamos.
Grupo Doss Arq · couple · 2026-08-19

The guest experience

8.8out of 10
213 verified reviews

Loved most

  • Friendly staff
  • Beautiful location
  • Good breakfast

Worth knowing — High restaurant prices · Noisy AC · Inconsistent cleanliness

How guests scored the stay

  • Location9.8

    The setting is praised for being well integrated into the environment, close to the beach.

  • Service9.7

    Friendly staff and dedicated concierge services positively highlighted in reviews.

  • Food and Beverage9.3

    Breakfast quality noted as good, but some complaints about pricing.

  • Amenities8.8

    Some amenities were lacking, but the hotel infrastructure was charming.

  • Overall Experience8.7

    General enjoyment noted but marred by specific complaints leading to a moderate experience.

  • Cleanliness8.3

    Comments about moldy smells and general discomfort indicate lower cleanliness.

  • Value for Money8.2

    High prices for restaurants and extra charges for breakfast service diminish perceived value.

  • Room Quality7.7

    Noisy air conditioning and some rooms not meeting expectations.

Live guest feedback

Guest reviews

Mixed experiences

70% of 10 recent stays rated 8+

8.8213 reviews
  • Un Hotel Boho-Chic ideal para descansar, relajarse y disfrutar del ambiente de Tulum

    8/10

    Grupo Doss Arq · couple · 2026-08-19

    “El diseño del hotel es estupendo, va con el ambiente de Tulum con un Bohemian Chic, en los acabados, instalaciones y diferentes locaciones es muy bueno. El servicio de Concierge siempre estuvo pendiente de nosotros y nos realizo buenas reservas que disfrutamos.”

  • The most beautiful location and experience ever!

    10/10

    Lindsey · couple · 2026-05-10

    “There was nothing not to like! This was a dream vacation! The staff were amazing and our concierge, Raquel, planned the perfect excursions for us!”

  • Guest review

    10/10

    Kateryna · solo traveller · 2026-04-23

    “Best hotel in America!”

  • A really lovely natural hotel in a great location with fabulous concierge service

    9/10

    James · couple · 2026-03-19

    “Service was excellent . Venue was lovely.”

  • I would not stay here again during party periods.

    5/10

    Eric · extended group · 2026-01-30

    “The hotel ambiance is absolutely beautiful, and the staff throughout the property were genuinely warm, attentive, and professional. The food quality was good overall.”

  • DISAPPOINTING

    1/10

    NAHIT · solo traveller · 2026-01-20

    “NOTHING”

  • positif

    9/10

    Thierry · family with children · 2025-12-10

    “site exceptionnel”

  • Guest review

    10/10

    Rosanna · 2025-10-08

    “AMAZING experience. It was exactly what my daughters and I were looking for .. definitely coming back 😍”

  • Guest review

    10/10

    Phuong · 2025-10-04

    “The staffs are very attentive. ”

  • Guest review

    6/10

    Victoria · friends · 2025-10-01

    “The resort and the rooms are beautiful. But the service was pretty awful from our experience. Staff ks friendly but pointless when it came to basic things. We had a broken light outside of our room entrance and we repeatedly asked them to fix it daily and it was not fixed until our last night after my husband had a stern talk with them. It was dangerous to walk in and out of our room in the darkness, a total safety hazard. Basic things like face clothes were not replenished during cleaning and housekeeping kept the doors opened during service which welcomed a a swarm of mosquitos into our room. If you like a beautiful jungle setting and don’t mind getting eaten alive by mosquitos, then this is your spot! ”

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Hotel info and reviews come from third-party sources.