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Tulum · Quintana Roo

Casa Malca

Tulum, Quintana Roo

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Beachfront Property

    Experience the ultimate getaway at Casa Malca, situated along a pristine beach in Tulum, bordering the Sian Ka’an Biosphere Reserve.

  • Elegant Accommodation

    Indulge in our stylishly decorated rooms and suites, each boasting serene views of either the lush gardens or the turquoise Caribbean Sea.

  • Convenient Location

    Explore Tulum town and the ancient Mayan ruins just a short distance away, while enjoying the seclusion of our beachfront oasis.

Book now to immerse yourself in luxury at Casa Malca and create unforgettable memories by the sea.

HAPPI HIGHLIGHTS

  • Luxurious experience

  • Attentive staff

At the hotel

Popular amenities

108 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
View all amenities

Pools & wellness

  • Beauty Services
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool - seasonal
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Fishing
  • Free WiFi
  • Happy hour
  • Key access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Shallow end
  • Temporary art galleries
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

409 reviews
10/ 10
tudu
Gustavo · couple · 2026-09-12

The guest experience

9.2out of 10
409 verified reviews

Loved most

  • Luxurious experience
  • Attentive staff

Worth knowing — Overpriced dining · Limited breakfast options

How guests scored the stay

  • Service9.8

    Outstanding level of service with attentive staff details mentioned.

  • Overall Experience9.6

    Delivered a luxurious and memorable experience, highly rated by guests.

  • Location9.4

    Direct access to a peaceful beach and scenic surroundings.

  • Cleanliness9.4

    The beach and grounds are groomed constantly, keeping everything pristine.

  • Amenities9.4

    Good amenities including gym, padel court, and yoga class.

  • Room Quality9.3

    Room was spacious and comfortable, ideal for a family stay.

  • Food and Beverage8.4

    Breakfast options were limited and not worth the price.

  • Value for Money8.3

    On-site dining was considered overpriced compared to nearby options.

Live guest feedback

Guest reviews

Consistent

69% of 13 recent stays rated 8+

9.2409 reviews
  • Paraíso , caro pero muy bueno

    10/10

    Gustavo · couple · 2026-09-12

    “tudu”

  • Guest review

    7/10

    Yael · family with children · 2026-08-15

    “La gentillesse du personnel”

  • Plăcut

    9/10

    Chisalita · couple · 2026-08-08

    “Locația”

  • A unique and peaceful beachfront escape

    10/10

    Rubenbrk · Family · 2026-08-02

    “The hotel is not ultra-luxurious in the traditional sense, but it is incredibly charming, beautifully designed, and unlike anywhere else. It has a very unique atmosphere that immediately makes you feel relaxed. The staff were exceptional throughout our stay—genuinely kind, attentive, and always eager to help. Our room was huge, and the team was very accommodating with every request we had. One of the highlights is the pool area, which is absolutely beautiful and incredibly peaceful. Another thing we loved is that every room is built directly on the sand, whether facing the beach or nestled in the jungle, giving the whole property the feeling of a private beachfront villa. Breakfast is à la carte rather than a buffet, and every dish we tried was delicious and freshly prepared. The only real downside is not the hotel itself but the beach conditions. During our stay, there was a significant amount of seaweed. It seems to be more of a regional issue, and I wish more was being done to protect this beautiful coastline, as some nearby areas such as Playa del Carmen appear to be better managed. Tulum town also felt much quieter than expected, with many shops and restaurants closed. That said, Casa Malca offers such a serene and special experience that it is absolutely worth staying here. If you’re looking for a peaceful, stylish retreat where you can truly unwind, this place is a fantastic choice.”

  • Very attentive staff

    10/10

    R687YGrobertb · Family · 2026-07-16

    “Thanks to everyone at Casa Malca for making our stay a pleasure. Breakfast was fantastic every morning . The room was perfect . We really enjoyed the art tour . The location is quite good in tulum with lots of bars and restaurants around.”

  • Really nice people but not a 5 star.

    7/10

    Tudorv · couple · 2026-07-13

    “Loved the Staff, so nice, Rooms were well sized and breakfast each morning was delicious.”

  • So great and yet needs help

    10/10

    Philippe · family with children · 2026-05-18

    “The hotel is stunning. The beach is lovely. The breakfast was great. The gym and free yoga classes excellent and fun! Staff are very attentive and always going above and beyond. We salute their commitment.”

  • Heaven on earth

    10/10

    Lily · extended group · 2026-05-16

    “This is such a paradise of a place. Beautiful room, beautiful beach, beautiful forest-y place. The staff is super attentive but not at all disruptive. The shower is ginormous. I wish I could just live there. Breakfast is lovely and you have it right on the beach. Ugh, it's amazing.”

  • Heaven on earth!

    10/10

    Mario · couple · 2026-05-10

    “If I could give 1000/1000 I would!!! Candelario from the front desk w all concierge staff made our trip unforgetable. Ask them and they provide, in a few seconds. Noa from the beach bar is my brother, but I do not want to forget all others, the breakfast staff, all other beach and pool staff, security from the entrance, everybody. Guys, I will be returning here till tje end of the world. Love you so much. Thank you for the upgrade of my room. Thank you for your love. Thanks also to Willy the driver from your transfer agency. You are the best!!!!”

  • Boa , mas muito caro pelo que entrega

    7/10

    octavio · couple · 2026-04-28

    “Limpeza dos quartos deixa a desejar.”

  • Will definitely be back, an amazing place

    10/10

    Natalya · family with children · 2026-03-27

    “An incredible boutique hotel, incredible staff, food, location. Very personalised concierge service which made our stay with kids much more comfortable”

  • Gereksiz pahalı ve ayrıntılara dikkat edilmemiş.

    5/10

    MEHMET KAAN · extended group · 2026-03-22

    “Beğenilecek bir tarafı yok.”

  • We will always come back and choose Casa Malca. 100/10 ❤️

    10/10

    Ellinore · family with children · 2026-03-15

    “Best hotel in the world. We are coming back soon ❤️”

View all guest reviews

Hotel info and reviews come from third-party sources.