Hotelaholic

Auckland

Heartland Hotel Auckland Airport

14 Airpark Drive, Auckland, 2022

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location

    Heartland Hotel Auckland Airport is situated in the Airpark Business Centre, just a short 5-minute drive from Auckland Airport and Butterfly Creek. The hotel's proximity to the airport makes it an ideal choice for travelers seeking comfort and convenience.

  • Relaxing Amenities

    Guests can unwind in the outdoor swimming pool or indulge in the spa pool, perfect for rejuvenation after a long day of traveling. The air-conditioned rooms provide a comfortable retreat, complete with complimentary toiletries and tea/coffee making facilities.

  • Dining Options

    Whether you choose to enjoy a drink and light meal at the Lobby Bar or explore nearby dining establishments, there are plenty of options to satisfy your cravings. With a variety of restaurants and cafés just a 5-minute drive away, culinary delights are always within reach.

Experience relaxation and convenience at Heartland Hotel Auckland Airport - book your stay now for a memorable travel experience.

HAPPI HIGHLIGHTS

  • Great staff

  • Convenient location

  • Comfortable beds

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (free)
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fence around pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

6,838 reviews
7/ 10
Nice breakfast. Good beds and pillows. Great shuttle service.
Jacquie · extended group · 2026-10-17

The guest experience

8.6out of 10
6838 verified reviews

Loved most

  • Great staff
  • Convenient location
  • Comfortable beds

Worth knowing — Cleanliness issues with towels · Noisy air conditioning

How guests scored the stay

  • Service9.7

    Numerous reviews highlighted the exceptional friendliness and helpfulness of the staff.

  • Location8.8

    Conveniently located near the airport with easy shuttle access.

  • Amenities8.7

    Amenities like the pool, free shuttle, and vending machines were positively mentioned.

  • Overall Experience8.7

    Majority of reviews were positive, with many expressing intent to return.

  • Value for Money8.7

    Guests found the prices reasonable in relation to the offered services and experience.

  • Food and Beverage8.2

    Food options were generally liked, but some comments were neutral.

  • Room Quality8.2

    Rooms were reported to be comfortable, though some issues with AC were raised.

  • Cleanliness7.7

    Multiple reviews mentioned issues like stained towels and bad odors.

Live guest feedback

Guest reviews

Mixed experiences

73% of 11 recent stays rated 8+

8.66838 reviews
  • Pretty good, I had stayed there before and felt like the staff were less friendly, and that the standards had slipped.

    7/10

    Jacquie · extended group · 2026-10-17

    “Nice breakfast. Good beds and pillows. Great shuttle service.”

  • Guest review

    10/10

    Penny · family with children · 2026-10-17

    “The service lovely room”

  • Clean comfortable rooms

    8/10

    Robert · couple · 2026-10-16

    “good Location close to airport”

  • Perfect!

    10/10

    Stella · solo traveller · 2026-10-15

    “Great location. Felt comfortable and safe as a young girl travelling alone. Car was safe while I was away which was another positive!”

  • Guest review

    8/10

    Brooke · family with children · 2026-10-15

    “Close to airport”

  • good bang for buck

    8/10

    Ngakuira · solo traveller · 2026-10-15

    “breakfast was great. the wifi in our room wasn’t working very well, so it meant we couldn’t use the tv on the last day of our stay. but otherwise, it was good.”

  • parfait séjour d'une nuit entre 2 vols

    9/10

    celine · solo traveller · 2026-10-14

    “proche de l'aéroport, parfait pour une nuit an attendant l'autre vol”

  • Great place to stay would recommend this place to everyone. Clean tidy and the staff are great.

    10/10

    Tarsh · couple · 2026-10-14

    “Always an exceptional place to stay at. My second time there and i still love it. Staff are helpful and very accomodating”

  • For over $220 a night it was very disappointing & I won't recommend this hotel or be back.

    4/10

    Trevor · solo traveller · 2026-10-14

    “Smelly room (someone has smoked previously); receptionist had tattoos on her hands; bathroom had cracked tile & grout, tiles uneven, holes in tiles with silicon, silicon around basin messy, furry bathroom door bottom (water damage), missing clothes hook bathroom door (different colour under); woken up 3 times (4am, 5am, 6am) by beeping delivery trucks, luke warm coffee at breakfast, check out receptionist wearing own personal black coat.”

  • A good airport hotel with free shuttle

    8/10

    Rosemary · couple · 2026-10-14

    “A typical airport hotel but nothing bad. Helpful receptionist in the morning and free shuttle to the airport”

  • Brief

    4/10

    Sarah · couple · 2026-10-13

    “Near to airport”

View all guest reviews

Hotel info and reviews come from third-party sources.