Hotelaholic

Auckland

M Social Hotel Auckland

196-200 Quay Street, Auckland, 1010

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Iconic Location

    M Social, located on Quay Street, offers prime accommodation in the heart of vibrant Auckland. Just steps away from Waiheke Island Ferry Terminal and the New Zealand Maritime Museum, our hotel provides the perfect base to explore the city.

  • Modern Rooms with Stunning Views

    Each of our 190 rooms offers a picturesque view of Princes Wharf, along with modern amenities such as satellite TV, air conditioning, and en suite bathrooms. Comfort and style are guaranteed during your stay with us.

  • Dining and Fitness Options

    Indulge in culinary delights at our onsite Beast and Butterflies restaurant, or unwind with a drink at the bar. Stay active at our 24-hour fitness centre, or take advantage of our business facilities for any work needs.

Experience the best of Auckland at M Social - book your stay with us today!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean rooms

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Business center
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

5,154 reviews
10/ 10
Gute Lage, sehr schönes Zimmer mit traumhafter Aussicht. Sehr freundliches Personal.
Monika · family with children · 2026-10-24

The guest experience

9.4out of 10
5154 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean rooms
  • Comfortable beds

Worth knowing — Indifferent service from some staff · Minor issues with bathroom cleanliness · Coffee quality was poor

How guests scored the stay

  • Location10.0

    Fantastic location within walking distance to restaurants, sights, and ferry terminals.

  • Cleanliness9.6

    The hotel rooms are clean and spacious enough with timely housekeeping.

  • Overall Experience9.6

    Overall a highly positive experience, with a few minor criticisms.

  • Service9.5

    Generally friendly staff, though some guests found staff indifferent.

  • Room Quality9.5

    Rooms are large, comfy with great views, though minor issues like smells were reported.

  • Value for Money9.5

    Higher prices in an excellent location; value deemed worth it by most guests.

  • Amenities9.0

    Basic amenities provided; some suggestions for improvement, but overall satisfactory.

  • Food and Beverage8.6

    Breakfast offerings were decent, but coffee quality was criticized by some guests.

Live guest feedback

Guest reviews

Consistent

92% of 13 recent stays rated 8+

9.45154 reviews
  • Guest review

    10/10

    Monika · family with children · 2026-10-24

    “Gute Lage, sehr schönes Zimmer mit traumhafter Aussicht. Sehr freundliches Personal.”

  • We really enjoyed our stay with you. I wish it was longer

    9/10

    Bonnie · couple · 2026-10-24

    “Location was perfect and it’s very clean Staff was very kind and did everything they could to make sure that we had everything we needed. Front desk was so helpful especially manager Vy.”

  • Guest review

    10/10

    Sarah · couple · 2026-10-24

    “Great location and view”

  • Guest review

    8/10

    Michelle · family with children · 2026-10-23

    “Well located.”

  • Amazing, comfortable stay. Would stay again

    9/10

    Amber · couple · 2026-10-23

    “Great location, easy access to loads of food & activities, right outside the ferry terminal. 24/7 front desk also great.”

  • Check what events are on at the hotel

    4/10

    Suzi · family with children · 2026-10-23

    “Nice room”

  • Perfect for our short stay.

    9/10

    Victoria · solo traveller · 2026-10-21

    “Stylish and clean hotel right near the waterfront. Perfect for our brief trip.”

  • Great location

    8/10

    Mrs. Joyce · couple · 2026-10-21

    “The location is great.”

  • Best service in Auckland

    10/10

    Hannah · couple · 2026-10-21

    “Incredible service. Easily best in Auckland. Unbeatable location”

  • Definitely I would stay here again. Rooms are spacious, bed is comfy. quiet. Great views

    10/10

    Alyson · extended group · 2026-10-20

    “Central location, fabulous views. Comfy beds, quiet”

  • Great location with good sized rooms and comfortable beds. Service and breakfast needs improvement.

    8/10

    Rob · family with children · 2026-10-19

    “Location was excellent. Beds very comfortable and room size was good. Good quality bathroom products and eco friendly using the refills. Bags taken to room after being dropped at early arrival.”

  • Would love to come back here if again in Auckland

    10/10

    diana · couple · 2026-10-18

    “Location amazing for us- opposite the cruise terminal Close to restaurants Above all amazing and very accommodating staff- all of them”

  • Great stay.

    10/10

    JON · couple · 2026-10-18

    “Very clean. Location, less than 100 meters to our ship and downtown in the middle of everything.”

View all guest reviews

Hotel info and reviews come from third-party sources.