Hotelaholic

Auckland

Mövenpick Hotel Auckland

8 Customs Street, Auckland, 1707

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Amenities

    Situated in Auckland's vibrant waterfront district, Mövenpick Hotel Auckland offers 207 elegantly refurbished guest rooms and suites. Enjoy Smart TV's, manuka honey toiletries, and complimentary WiFi during your stay.

  • Relaxation and Recreation

    Unwind with a morning yoga class in the Wellness Room or immerse yourself in a good book in the beautifully decorated library. The hotel also features a modern business center and an urban alfresco event space, The Deck, for gatherings.

  • Exquisite Dining Experience

    Indulge in international cuisine and stunning city views at Vue Restaurant, open for breakfast and dinner. For a more casual setting, Attica Bar offers a variety of beverages until late. With 24-hour reception, Mövenpick Hotel Auckland ensures a seamless stay.

Book now to experience luxury and convenience at Mövenpick Hotel Auckland!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Comfy bedrooms

At the hotel

Popular amenities

65 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

2,643 reviews
8/ 10
Very central in location. Close to shops, supermarkets and eateries Provided chocolate to enjoy everyday in the afternoon
Lena · couple · 2026-10-17

The guest experience

8.6out of 10
2643 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Comfy bedrooms
  • Excellent breakfast

Worth knowing — Outdated facilities · No WiFi · Noise from surroundings

How guests scored the stay

  • Location9.7

    Repeated praises for the hotel's prime location near attractions and transport.

  • Service9.2

    Consistently positive feedback regarding staff friendliness and service quality.

  • Overall Experience8.8

    Despite some issues, the general sentiment remains positive with many expressing willingness to return.

  • Amenities8.7

    Good amenities mentioned, though some guests felt more could be offered.

  • Value for Money8.7

    Overall acceptable value for a centrally located hotel.

  • Cleanliness8.2

    Several mentions of outdated facilities and issues with room maintenance.

  • Food and Beverage8.2

    Mixed reviews on food with highlights on breakfast but some inconsistency reported.

  • Room Quality7.7

    Some reviews indicated rooms were just okay or facilities felt dated.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

8.62643 reviews
  • A great location with nice little touches that needed better wifi in the rooms

    8/10

    Lena · couple · 2026-10-17

    “Very central in location. Close to shops, supermarkets and eateries Provided chocolate to enjoy everyday in the afternoon”

  • Was ok

    8/10

    Stephanie · family with children · 2026-10-16

    “Location”

  • Guest review

    9/10

    Rachel · family with children · 2026-10-14

    “Loved the location. Kids LOVED the chocolate hour and the free icecream. Room was good. Breakfast was good too.”

  • Excellent - we shall stay again when visiting Auckland.

    9/10

    David J S · family with children · 2026-10-10

    “Fantastic location for a few days in Auckland. Very comfortable beds and we loved the pillows!”

  • Would definitely stay again!

    8/10

    Sarah · family with children · 2026-10-09

    “Location is excellent. Staff friendly. Great for kids with complimentary ice cream and chocolate hour. Buffet breakfast great - and r ed Tarrant on top floor lovely with great views .”

  • Guest review

    9/10

    Kathleen · extended group · 2026-10-08

    “Location is excellent as were the staff.”

  • Guest review

    8/10

    Liz · solo traveller · 2026-09-18

    “Spacious, lots of bathroom towel rails”

  • Super kind and thoughtful stay!

    10/10

    Janes · couple · 2026-09-18

    “Great location and super friendly staff. Loved the bar, restaurant and fabulous view. It was my significant birthday and the staff sent delicious cakes and a very thoughtful card 💝🍰”

  • Awesome location

    9/10

    Monica Harimate · solo traveller · 2026-09-16

    “It was clean, enjoyed the mini bar and beds were comfy.”

  • Pleasurable-nice room with efficient staff in dining area--pleasant and efficient staff on check in

    9/10

    PETER · couple · 2026-09-14

    “Good check-in--friendly knowledgeable staff”

  • Great locations, decent breakfast and happy hour

    9/10

    Maxine · solo traveller · 2026-09-12

    “Location to shops”

  • Excelente ubicación, buen hotel

    9/10

    Gether · extended group · 2026-09-07

    “La ubicación inmejorable! Limpio y cómodo”

  • 3 jours agréables très bien situé

    8/10

    Philippe · couple · 2026-09-06

    “Chambre très bien, petit déjeuner très bien”

View all guest reviews

Hotel info and reviews come from third-party sources.