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Auckland

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland, 1010

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Stunning Views and Culinary Delights

    Experience captivating views of Viaduct Harbour Basin while indulging in exquisite dining at La Maree Restaurant and French Press Café.

  • Luxurious Accommodations

    All rooms feature private balconies, floor-to-ceiling windows, and spacious bathrooms with rain showers and deep soaking bathtubs for ultimate comfort.

  • Soothing Spa Treatments and Exclusive Lounge

    Relax and rejuvenate at Sofitel Spa with tailored treatments using renowned French and local products. Access Club Millésime for additional perks and a selection of culinary delights and beverages.

To book your stay at the sophisticated Sofitel Auckland Viaduct Harbour, visit our website today!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Variety of breakfast options

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

561 reviews
10/ 10
Customer service exceptional Great location
Stephanie · solo traveller · 2026-10-15

The guest experience

8.2out of 10
561 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Variety of breakfast options

Worth knowing — Dirty windows · Overpriced room · Noisy outside area

How guests scored the stay

  • Location9.3

    Location was great with easy access to local attractions.

  • Service9.3

    Staff were friendly, helpful, and accommodating throughout the stay.

  • Food and Beverage8.8

    Breakfast had a great variety and was well-staffed.

  • Overall Experience8.8

    Despite some issues, the overall experience was positive.

  • Amenities8.3

    Facilities like the heated pool and restaurant were appreciated.

  • Room Quality7.3

    Room quality was average with issues like awkward TV placement.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

8.2561 reviews
  • Fantastic, will look forward to returning

    10/10

    Stephanie · solo traveller · 2026-10-15

    “Customer service exceptional Great location”

  • Overall clean comfortable staff were friendly location was good

    9/10

    Carly · couple · 2026-09-13

    “Great location quiet rooms at night. Clean well stocked gym. Partner enjoyed the spa”

  • Ww always stay at the Sofeitel whenever we come to Auckland it never disappoints.

    9/10

    lewis · extended group · 2026-09-02

    “Accommodated early check in. We paid an additional $200 totally worth it. The staff were very good and nothing too much trouble. Room fantastic and the most comfortable bed.”

  • Guest review

    10/10

    Gary · solo traveller · 2026-08-29

    “Location and quality of hotel facilities”

  • Me and my little family loved our stay everything was amazing.

    10/10

    Ben · family with children · 2026-08-27

    “We’re so grateful for such a beautiful and memorable stay. ❤️ The breakfast was absolutely delicious and definitely worth it — my kids especially loved the scrambled eggs! 🥰 Our room was beautiful, so comfortable, and the view was absolutely amazing. My babies’ favourite part was definitely the swimming pool; they had the best time! 🏊‍♀️❤️ A huge thank you to all the staff for being so kind, welcoming, and caring throughout our stay. We really appreciated how they made us feel comfortable and reassured us that our car was safe with the valet parking. My husband and I also loved the robes — they were honestly so comfortable! 🥰 I also loved playing the piano in the main foyer literally my favourite instrument😮‍💨 We truly appreciate everything that was done to make our stay so special. We absolutely loved this hotel and will definitely be coming back. Thank you for such a wonderful experience — **10/10 from us!** 😍❤️”

  • Je recommanderais cet hôtel

    9/10

    Charlotte · couple · 2026-08-15

    “Chambre spacieuse, lingerie de qualité ,personnel très professionnel et agréable, piscine agréable, petit déjeuner très soigné et bon choix sauf le café qui est vert au goût”

  • Guest review

    8/10

    Lisa · solo traveller · 2026-08-12

    “Bed was comfortable. Staff were helpful. Amenities in room were great.”

  • The best

    10/10

    Sarah · couple · 2026-08-12

    “The room view was amazing.”

View all guest reviews

Hotel info and reviews come from third-party sources.