Hotelaholic

Auckland

The Grand by SkyCity

90 Federal Street, Auckland, 1010

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Accommodation

    The Grand by SkyCity offers stunning 5-star rooms and suites with breathtaking views of Auckland Harbour and the city skyline. Each room is elegantly designed, providing guests with a luxurious and comfortable stay.

  • World-Class Dining and Entertainment

    Indulge in award-winning restaurants, a stylish bar, and a vibrant entertainment complex right at your doorstep. With a 24-hour casino, the iconic Sky Tower, and a plethora of dining options, guests can immerse themselves in the vibrant atmosphere of the SkyCity entertainment complex.

  • Relaxation and Wellness

    Unwind at the fully equipped fitness centre with a heated lap pool, sauna, and spa pool. Pamper yourself at the luxurious East Day Spa with a range of rejuvenating treatments. Valet parking and free WiFi add convenience to your stay.

Experience luxury, entertainment, and relaxation at The Grand by SkyCity. Book your stay now for an unforgettable Auckland experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Casino
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

5,485 reviews
9/ 10
EVERYTHING WAS NICE
Peter · couple · 2026-10-16

The guest experience

8.8out of 10
5485 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Cleanliness issues · Loud air conditioning

How guests scored the stay

  • Location9.4

    Great location near the Sky Tower and harbor. Very good for sightseeing.

  • Service9.4

    The staff were very friendly, helpful, and accommodating to our needs. Their service was beyond expectation.

  • Overall Experience9.2

    A positive experience with intention to revisit, despite minor issues faced.

  • Food and Beverage8.9

    Breakfast offered an unrivaled choice, adding value to the stay.

  • Value for Money8.9

    Overall, worth the price considering the location and service, despite some issues.

  • Amenities8.4

    The hotel provided necessary amenities but had some issues like loud aircon.

  • Room Quality8.4

    Rooms were comfortable with fantastic views. However, there were some concerns about lighting and noise.

  • Cleanliness7.9

    Unfortunately the room was not as clean as it could have been. Some areas were quite dusty.

Live guest feedback

Guest reviews

Remarkably consistent

88% of 8 recent stays rated 8+

8.85485 reviews
  • ABSOLUTLY AMAZING

    9/10

    Peter · couple · 2026-10-16

    “EVERYTHING WAS NICE”

  • Great location and a great hotel. Highly recommended

    10/10

    Iain · family with children · 2026-10-16

    “The entrance lacks environment, Undersells the Hotel”

  • Great start to my holiday

    10/10

    Jules · solo traveller · 2026-10-15

    “Location and comfort and friendly service”

  • Guest review

    9/10

    nicky · couple · 2026-10-15

    “Great location, room nice and spacious, easy to access everything we needed”

  • Guest review

    10/10

    Kyla · couple · 2026-10-14

    “Very clean, sophisticated and comfortable! Easy and quick check in.”

  • Great location

    9/10

    Thai Mint · couple · 2026-10-13

    “A great location to be able to walk around Auckland and easy to access public transport to explore further. The staff at reception, concierge, cleaning and the pool/gym were fantastic. The room was spacious, clean and comfortable.”

  • The stay was great accept for the lack of 5 star quality, especially for the price paid.

    7/10

    Des · couple · 2026-10-12

    “Location to all our appointments was very good.”

  • Etablissement toujours très bien pour un bon séjour à Auckland.

    8/10

    Hinanui · couple · 2026-10-11

    “Etablissement bien situé et propre. Personnel disponible et bien accueillant”

View all guest reviews

Hotel info and reviews come from third-party sources.