Hotelaholic

Auckland

The Hotel Britomart

29 Galway Street, Auckland, 1010

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Stay in the Heart of Auckland

    Convenience at Your Fingertips:: Indulge in the convenience of concierge services, free bikes to explore the city, and free WiFi throughout the property. Stay active at the on-site fitness centre during your stay.

  • Rooms & comfort

    Elegant Rooms with Modern Amenities:: Relax in air-conditioned rooms equipped with top-notch amenities including a flat-screen TV, minibar, and a private bathroom with a shower. Enjoy a comfortable stay with bed linen and towels provided.

  • Location & surroundings

    Prime Location for Exploring Auckland:: Located near popular attractions like Auckland Art Gallery and Sky Tower, The Hotel Britomart is the perfect base for exploring the city. With Viaduct Harbour just a short walk away, immerse yourself in the vibrant surroundings.

Book your luxurious stay at The Hotel Britomart now for an unforgettable Auckland experience.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Modern rooms

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Bike tours
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Stand-up comedy
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

2,331 reviews
10/ 10
Everything
Kaitlyn · couple · 2026-10-23

The guest experience

9.4out of 10
2331 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Modern rooms
  • Good service

Worth knowing — Breakfast was not satisfactory · Some upkeep issues

How guests scored the stay

  • Service10.0

    Staff were friendly, professional, and very helpful across multiple reviews.

  • Location9.9

    Amazing location, walking distance to many attractions.

  • Overall Experience9.8

    Many reviews reflect a positive overall impression, with some minor complaints.

  • Room Quality9.4

    Rooms are modern, well-designed, and comfortable.

  • Cleanliness9.4

    Generally clean, but one review mentioned the upkeep of the property lacking.

  • Amenities9.1

    Amenities are decent, but breakfast options had extra charges.

  • Value for Money8.9

    Good value overall, but breakfast pricing was a downside.

  • Food and Beverage8.6

    Breakfast was included but many items charged extra, not as expected.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.42331 reviews
  • A wonderful stay!

    10/10

    Kaitlyn · couple · 2026-10-23

    “Everything”

  • Engaging with the city with village feel

    9/10

    John · couple · 2026-10-23

    “Small hospitable”

  • Guest review

    10/10

    Bruce · family with children · 2026-10-20

    “Very friendly and helpful service. Comfortable bed. Excellent location.”

  • Gorgeous hotel in a great location, and wonderful staff.

    10/10

    Lilly · couple · 2026-10-20

    “The room was beautiful, as was the design of the hotel and surrounding neighbourhood. The hotel is in a great location - walking distance to lots of good cafes, restaurants, bars and shops. The staff were incredibly friendly and helpful. I would love to stay here again!”

  • Perfect for a weekend staycation

    10/10

    Kelly · solo traveller · 2026-10-16

    “Central location so lots to do within walking distance. The room itself was beautiful with a large and comfy bed. Though the room is small, the space was utilised well, I liked the open plan concept with the option to close the bathroom area off with the sliding door.”

  • Over all, it was a good stay

    9/10

    Rowena · couple · 2026-10-14

    “Strategically located near the shops and restos and the wharf where you can take a ferry.”

  • Felt luxurious with size and comfort of room.

    10/10

    Sheriden · solo traveller · 2026-10-13

    “Comfortable beautiful spacious design.”

  • Fantastic location

    10/10

    Dianne · couple · 2026-10-12

    “Location is fantastic Rooms well appointed Staff very attentive and friendly”

  • Guest review

    9/10

    Kevin · solo traveller · 2026-10-11

    “The on-site restaurant breakfast was excellent!”

  • Really lovely room, nice and quiet, felt luxurious.

    10/10

    Jason · couple · 2026-09-20

    “My wife had messaged in saying it was for a special event, and we arrived to a beautifully written card and some wine. Thank you!”

  • Fantastic location, service and overall 5 stars from us

    10/10

    Julie · couple · 2026-09-16

    “Rooms were stylish and rain shower head was lovely, bed comfy and choice of pillows great. The restaurants that service the Britomart are fantastic, breakfast delicious and Cafe Hanoi was exceptional. Staff very friendly and helpful. I would definitely stay here in Auckland again.”

View all guest reviews

Hotel info and reviews come from third-party sources.