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Christchurch

Crowne Plaza Christchurch by IHG

764 Colombo Street, Christchurch, 8011

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    At Crowne Plaza Christchurch, experience modern rooms with beautiful city views, luxurious bathrobes, and ultra-modern bathrooms. Enjoy unlimited free WiFi and Samsung Smart TVs in all rooms for your entertainment.

  • Diverse Dining Options

    Indulge in a variety of dining experiences at our hotel. Start your day with a coffee at Cafe 1851, unwind in the evening at Social Wine Bar, or savor delicious meals at Market Place Restaurant.

  • Relaxation and Recreation

    Stay active at our fully-equipped gym or unwind in the hotel library with a good book. With a prime location in the CBD, just minutes away from New Regent Street and Christchurch Casino, Crowne Plaza Christchurch offers the perfect blend of luxury and convenience.

Book now to experience the best of Christchurch at Crowne Plaza Christchurch!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean rooms

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Breakfast in the room
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

2,307 reviews
8/ 10
Everything was fine
john · couple · 2026-10-17

The guest experience

8.7out of 10
2307 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean rooms
  • Comfortable stay

Worth knowing — Basic breakfast options · Inconsistent housekeeping · Slow service in restaurant

How guests scored the stay

  • Location9.2

    Consistently highlighted as a major positive aspect, with very convenient access to CBD.

  • Service9.0

    Generally praised for friendly and helpful staff, though a few comments on slow service.

  • Overall Experience8.7

    Most guests reported a pleasant stay, with a few minor issues noted.

  • Room Quality8.7

    Well-received for comfort and cleanliness, though some noise issues reported.

  • Food and Beverage8.6

    Food quality is praised, but breakfast variety and service could be improved.

  • Amenities8.6

    Amenities generally appreciated, but some guests noted areas for improvement.

  • Cleanliness8.5

    Mixed sentiments; praised for overall cleanliness, but several issues with housekeeping and dirty windows.

  • Value for Money8.2

    Perceived as somewhat expensive for the facilities provided.

Live guest feedback

Guest reviews

Consistent

79% of 14 recent stays rated 8+

8.72307 reviews
  • Fine

    8/10

    john · couple · 2026-10-17

    “Everything was fine”

  • Guest review

    5/10

    Robinson · family with children · 2026-10-17

    “The shower”

  • Pleasant stay.

    10/10

    Kyle · couple · 2026-10-13

    “Great location. Parking across the road. Short walk from public transport. Comfortable bed and great views! Staff are also very friendly and breakfast was really good.”

  • Guest review

    10/10

    Suzette · solo traveller · 2026-10-10

    “Central location, services, good quality facilities”

  • Awesome stay room view was amazing

    10/10

    Gilda · couple · 2026-10-10

    “Close to town Awesome staff Room service was excellent Always very clean and tidy”

  • Good property; need to improve on service.

    8/10

    Meng Lee · family with children · 2026-09-19

    “We like the hotel location right in the center of town, close to the Margaret Mahy playground and Victoria Square. They gave us a free upgrade to a junior suite because the room category we booked wasn’t available. Room and beddings were comfortable.”

  • Good for overnight stay

    8/10

    Yuet · couple · 2026-09-18

    “Close to Victoria Square”

  • Great location, friendly staff, very well kept premises

    9/10

    Lachlan · family with children · 2026-09-18

    “Clean, tidy, well kept premises, good bar downstairs, staff extremely helpful. Single negative was the lack of parking, however to be fair to staff they indicated the overflow parking across the road.”

  • Very convenient location, walking distance to everywhere in the central. The stay was nice, staff were very friendly.

    9/10

    Lulu · couple · 2026-09-13

    “The location and the service”

  • Guest review

    10/10

    Maria · solo traveller · 2026-09-12

    “The staff are amazing 👏 and so is all of the facilities”

  • Great hotel, nice clean rooms, central location.

    10/10

    Vladimir · family with children · 2026-09-12

    “Great hotel, nice clean rooms, central location.”

  • Very pleasant

    7/10

    Michele · extended group · 2026-09-11

    “Did not have breakfast. Location was wonderfully central.”

  • Guest review

    6/10

    Dwayne · couple · 2026-09-07

    “Location”

  • Guest review

    10/10

    sophia · solo traveller · 2026-09-07

    “Excellent customer service and cleanliness of room.”

View all guest reviews

Hotel info and reviews come from third-party sources.