Hotelaholic

Christchurch

Novotel Christchurch Cathedral Square

50 Cathedral Square, Christchurch, 8011

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • City Centre Location

    Located in the heart of the city, Novotel Christchurch Cathedral Square offers a modern stay with stunning city views from every room. Just a stroll away from the Convention Centre and Hagley Park, convenience meets luxury at our 4.5-star hotel.

  • Modern and Spacious Rooms

    Choose from a variety of contemporary rooms at Novotel Christchurch, each designed for comfort and style. Enjoy amenities like wireless broadband, LCD TVs, and some rooms even feature a separate living area and work desk for your convenience.

  • Culinary Delights and Fitness

    Indulge in New Zealand cuisine and fine wines at our on-site restaurant, open all day for your dining pleasure. Stay active at our fully equipped gym to keep up with your fitness routine during your stay.

Experience the best of Christchurch at Novotel Christchurch Cathedral Square. Book your stay now!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Good food quality

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • Casino
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Golf course

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Horse riding
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Ski storage
  • Skiing
  • Toilet with grab rails
  • WiFi available

Review in focus

1,392 reviews
10/ 10
Location was brilliant, staff were friendly, Mountain View’s were excellent!
Batterham · solo traveller · 2026-10-22

The guest experience

8.3out of 10
1392 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Good food quality

Worth knowing — Issues with cleanliness · Missing amenities · Inconsistent service interactions

How guests scored the stay

  • Location9.8

    Frequent praise for the convenient and perfect location.

  • Service9.3

    Overall positive mentions of staff friendliness and helpfulness, despite some specific negative encounters.

  • Value for Money8.3

    Concerns raised about pricing fluctuations, but good value mentioned in some reviews.

  • Food and Beverage8.3

    Positive experience regarding food quality, especially for Christmas dinner.

  • Overall Experience8.3

    General satisfaction mentioned but noted areas for improvement, reflecting an overall decent experience.

  • Room Quality7.8

    Mixed sentiments; some rooms described as run down, but others noted as clean and comfortable.

  • Cleanliness7.3

    Several reviews mention issues such as congestion in rooms and smells, indicating concerns about cleanliness.

  • Amenities7.3

    Issues with missing amenities like microwaves or unpleasant surprises like old amenities were noted.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

8.31392 reviews
  • Location, staff, views - all brilliant !

    10/10

    Batterham · solo traveller · 2026-10-22

    “Location was brilliant, staff were friendly, Mountain View’s were excellent!”

  • Guest review

    8/10

    Rajeev · family with children · 2026-10-21

    “The location was centre and the beds were comfortable too.”

  • Guest review

    6/10

    Marcia · couple · 2026-10-14

    “Close to city and attractions”

  • Guest review

    10/10

    Teri · family with children · 2026-10-07

    “The awesome staff”

  • Guest review

    8/10

    Tului · solo traveller · 2026-09-19

    “Location”

  • Would stay here again if in Christchurch

    10/10

    Denise · couple · 2026-09-16

    “Great location. Very comfortable bed. Staff were extremely friendly and helpful with any enquirer.”

  • Guest review

    10/10

    Andersen · solo traveller · 2026-09-14

    “Great location. Delicious breakfast. Rooms were spacious with a great shower. Beds were very comfortable.”

  • Guest review

    10/10

    Hunt · couple · 2026-09-10

    “Great”

  • Had a lovely stay with my 2 grandchildren. Where we didn't walk we used Didi taxis.

    10/10

    Joanne · family with children · 2026-09-09

    “Very comfortable, staff very friendly and welcoming. Wouldn't want to book anywhere else nearby”

  • Guest review

    1/10

    NAVJEET · family with children · 2026-09-07

    “They are very bad not clean room ..very unhygienic”

View all guest reviews

Hotel info and reviews come from third-party sources.