Hotelaholic

Napier

Swiss-Belhotel Napier

36 Munroe Street, Napier, 4110

8.4 Excellent2166 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience 5-star luxury at Swiss-Belboutique Napier, located just 500 meters from Napier Beach. Each guest room is elegantly furnished with air conditioning, a flat-screen TV, and a private bathroom.

  • Top-Notch Amenities

    Indulge in a fitness center, on-site restaurant, and bar during your stay. Enjoy the convenience of room service, concierge assistance, and complimentary WiFi. The property also offers private parking for guests.

  • Prime Location

    Explore nearby attractions such as Pania of the Reef Statue and Bluff Hill Lookout, both within a few kilometers. With Hawke's Bay Airport just 7 km away, Swiss-Belboutique Napier offers both luxury and convenience for your stay.

Book now for an unforgettable experience at Swiss-Belboutique Napier!

HAPPI HIGHLIGHTS

  • Professional and friendly staff

  • Clean and well-appointed rooms

  • Good breakfast options

At the hotel

Popular amenities

54 listed
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Bar
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • WiFi available

Review in focus

2,166 reviews
10/ 10
The 2 bedroom apartment was spacious and the breakfast was great!
Johanna · family with children · 2026-10-22

The guest experience

8.4out of 10
2166 verified reviews

Loved most

  • Professional and friendly staff
  • Clean and well-appointed rooms
  • Good breakfast options
  • Convenient location

Worth knowing — Breakfast perceived as expensive · Parking fees not included · Some noise issues from neighboring rooms

How guests scored the stay

  • Service8.6

    Staff are described as friendly and professional, with positive interactions reported by many guests.

  • Location8.6

    Convenient locations are noted, though some guests felt it was a bit far from main areas.

  • Room Quality8.6

    Rooms are generally regarded as spacious and comfortable, though some commented on noise.

  • Food and Beverage8.6

    Breakfast received positive feedback, especially the all-you-can-eat option.

  • Overall Experience8.5

    Overall, guests were happy with their experiences, despite minor issues.

  • Cleanliness8.1

    Most reviews indicate clean rooms and facilities, but some guests mentioned issues with amenities affecting perceptions.

  • Amenities8.1

    Mixed reviews on amenities, with some issues raised about parking and additional costs.

  • Value for Money8.1

    While many guests felt it was worth the price, some felt certain aspects like breakfast were expensive.

Live guest feedback

Guest reviews

Consistent

79% of 14 recent stays rated 8+

8.42166 reviews

  • Guest review

    10/10

    Johanna · family with children · 2026-10-22

    “The 2 bedroom apartment was spacious and the breakfast was great!”

  • Comfertable stay

    7/10

    Lucy · extended group · 2026-10-21

    “Comfortable stay, large room matched descriptions.”

  • Guest review

    10/10

    Rahul · family with children · 2026-10-21

    “Location , cleanliness”

  • Bit disappointing compared to our previous stays

    7/10

    Richard · solo traveller · 2026-10-21

    “We enjoy the location”

  • Super

    10/10

    dirk · solo traveller · 2026-10-20

    “Hoge mate van comfort.”

  • Hotel was a good place to stay

    9/10

    Leach · couple · 2026-10-15

    “Clean rooms comfortable beds well equipped rooms friendly staff excellent breakfast”

  • Beautiful modern hotel within easy walking distance of Marine Parade and restaurants.

    8/10

    Judy · couple · 2026-10-14

    “The decor was very modern and we had very secure underground parking.”

  • Extremely comfortable beds and huge rooms, very happy with our stay

    8/10

    Alyssa · couple · 2026-10-11

  • Guest review

    9/10

    mamode · couple · 2026-10-11

    “Bien situé, chambre propre”

  • Great stay, will be back!

    8/10

    Frances · solo traveller · 2026-09-16

    “Great location, close to central city and beach front!”

  • Guest review

    10/10

    Tish & Rory · solo traveller · 2026-09-03

    “The service and accomodations were exceptional and Swiss Belhotel has become our favourite accomodations in Napier”

  • Comfortable enough stay, good breakfast, but let down by cleaning and indifferent reception service

    7/10

    Blair · solo traveller · 2026-09-03

    “Nice enough hotel overall, with a comfortable bed and a decent shower. The main area that really needs some attention is the cleaning, which wasn't quite at the standard I'd expect. The reception experience was also a little disappointing. Both at check-in and check-out, the staff didn't seem particularly interested or welcoming, and I was left with the impression that I was more of an inconvenience than a guest. They may simply have been having a bad day, but a little more warmth and engagement would make a big difference. Breakfast downstairs was very good, though. There was a solid cooked selection with bacon, eggs, tomato and hash browns, along with cereals, danishes, fresh fruit and a nice orange juice. Plenty of choice and a good way to start the day. Overall, a perfectly decent place to stay with comfortable rooms and a good breakfast, but the cleaning and front-desk service could definitely be improved.”

  • Guest review

    9/10

    Max · family with children · 2026-09-01

    “Sehr schönes Zimmer, das Frühstück wird frisch zubereitet”

  • A lovely modern hotel with friendly and helpful staff.

    10/10

    Rebecca · family with children · 2026-09-01

    “The room is so fancy! Beautiful lighting and curtains. Comfy beds. Everything is new and really nice. At breakfast you can order hot food and there is also fruit/cereal/yogurt available.”

View all guest reviews

Hotel info and reviews come from third-party sources.