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Napier

The County Hotel

12 Browning Street, Napier, 4001

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Hotel in Napier's Art Deco Precinct

    Charming Heritage Building:: The County Hotel, originally built in 1909, survived the 1931 earthquake and exudes Edwardian Art Deco grandeur, offering a unique and elegant stay.

  • Rooms & comfort

    Elegantly Designed Rooms:: Each room at The County Hotel features antique furnishings, a TV with satellite and Netflix channels, air conditioning, a work desk, and tea/coffee making facilities for a comfortable and luxurious experience.

  • Dining & drinks

    Award-Winning Dining and Beverage Options:: Indulge in exquisite dining at Wine Street Restaurant and Churchill's Champagne & Snug Bar, offering a superb selection of wine, whiskey, cocktails, and champagne. Don't miss the opportunity to savor the delicious à la carte menu at Churchills Lounge Bar & Restaurant.

Experience luxury and heritage at The County Hotel - book your stay now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Outstanding hosts

  • Exceptional service

  • Charming character

At the hotel

Popular amenities

45 listed
  • 24-hour security
  • Air conditioning
  • Art gallery on site
  • Beach toys
  • Board games/puzzles
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Express check-in
View all amenities

Dining & drinks

  • Restaurant
  • Sanitized tableware & silverware
  • Wine release events

Fitness & outdoors

  • Golf cart
  • Golfing on site
  • Outdoor furniture

Rooms & comfort

  • Non-smoking rooms
  • Television in common areas

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Self parking (surcharge)

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Luggage storage
  • Private check-in/check-out

Services & essentials

  • Fishing nearby
  • Free wired internet
  • Guest education on local ecosystems and culture
  • Internet access
  • Key access
  • Key card access
  • Non-smoking throughout
  • Reception hall

Review in focus

719 reviews
10/ 10
A quiet and comfortable place to stay.A beautiful meal served in the hotel, ideal for a Winter getaway.
teamannz · Couples · 2026-08-09

The guest experience

9.4out of 10
719 verified reviews

Loved most

  • Outstanding hosts
  • Exceptional service
  • Charming character

Worth knowing — Dining experience issues · Slow service noted in restaurant

How guests scored the stay

  • Service10.0

    Angela and her team were highlighted as outstanding hosts, providing exceptional service throughout the stay.

  • Overall Experience9.8

    Overall amazing experience, with few negatives overshadowed by positives.

  • Value for Money9.8

    Guests noted that the experience and package deals offered great value.

  • Location9.7

    Described as a hidden gem in a great location, convenient for guests.

  • Amenities9.7

    The library and complimentary port were appreciated by guests.

  • Room Quality9.3

    Rooms had old-fashioned character but were rated average in comfort by some.

  • Cleanliness9.3

    Spotlessly clean rooms were mentioned positively, but the overall experience related to dining raised concerns.

  • Food and Beverage7.7

    Dining experience received a negative review, impacting the overall rating.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

9.4719 reviews
  • Excellent

    10/10

    teamannz · Couples · 2026-08-09

    “A quiet and comfortable place to stay.A beautiful meal served in the hotel, ideal for a Winter getaway.”

  • Elegant and luxurious - an absolute treat.

    10/10

    Elean0reM · Couples · 2026-08-08

    “For top quality, old fashioned hospitality in every sense, I don’t think anything beats the experience at the County Hotel. Our room was beautifully furnished, and extremely comfortable, with a spacious and lovely bathroom. All the rooms are different - different colours, different furnishing. It is like stepping back in time, but it isn’t “quaint”; it is elegant. The menu was lovely - fairly classical, beautifully executed and presented. And the staff were lovely - very welcoming and genuinely hospitable. I highly recommend this top quality establishment.”

  • Great place to stay in Napier

    10/10

    lovingthetravelling2 · Couples · 2026-08-08

    “Not our first stay and the County Hotel and definitely not our last stay. Angela is a great host. We were greeted warmly on arrival and escorted to our room, she explained everything about the hotel to us. Helped us with our luggage. Great atmosphere, super rooms, bathroom set up wonderful. All amenities close including secure parking. A great place to stay when you visit Napier”

  • Weekend Getaway

    10/10

    lindalF3808UR · Couples · 2026-07-25

    “Not our first stay at The County Hotel and certainly won't be our last! Every aspect of our time there was First Class. The rooms, the restaurant (superb cuisine) the total ambience and especially Angela and Donnie as hosts goes above and beyond all expectations....highly recommended.”

  • Home away from home.

    10/10

    grewatts · Business · 2026-07-20

    “Located in a great spot close to shops and beach. This charming Deco style Hotel is like a home away from home. Comfortable, old world charm with outstanding service, friendly staff and awesome food. Churchills bar completes the package with an excellent selection of fine wines and spirits. Thank you Angie and Donie.”

  • A stunning 70th Birthday luncheon Dinning experience

    10/10

    Seaside23007519606 · Friends getaway · 2026-07-13

    “17 guest had a fabulous dining experience on Saturday lunchtime The meals were out of this world Supported by wonderful staff and in a stunning dinning Room Thank you Angela you made the whole afternoon a fabulous occasion enjoyed by all 🥂🥂👍”

  • Top class

    10/10

    Odyssey11837267869 · Family · 2026-06-23

    “Great accommodation, high recommended. Exceptionally clean. Very friendly staff. In the heart of Napier close to cafes, restaurants and art gallery You won't be disappointed.”

  • Iconic hotel Napier

    10/10

    J7328HJyvonneb · Couples · 2026-06-12

    “From the time we parked the car, till we left 2 days later we felt we left friends behind. An iconic hotel in Napier where customer service to Angela and Donie is the number 1. The atmosphere, environment and the food were just superb. Loved our stay, we will be back Thank you”

  • Beauty and elegance

    10/10

    U6430ITlisat · Family · 2026-06-12

    “What a special and delightful find on Luxury Escapes. From checking in to checking out was seamless and welcoming. The venue was delightful, comfortable, spotless and the location exceptional. We were left a welcome gift and although we didn’t take advantage of the complimentary port in the library during our stay we were very impressed with the inclusion. Would definitely recommend and return.”

  • Casual Weekend break.

    10/10

    Dreamer08361429152 · Couples · 2026-06-09

    “We love the Hotel and the Team. Great atmosphere, beautiful rooms and the Churchill Bar was fantastic to dine in. As far as we are concerned there is no where else we would stay in Napier! Donie and Angela and the Crew do an amazing job making you feel welcome and always happy to help in any way they can.”

  • Just wow!! What a treat!

    10/10

    Voyage27413241073 · Couples · 2026-06-04

    “Our stay with Ange, Donie and the team was magical. We felt so welcome and spoiled. The value for money was outstanding. The service, cocktails and the food were magnificent. The library and port was a wee treat and lovely way to end the evening. The facilities were beautiful. We are definitely making this an annual treat. We will be back for dinner and cocktails between stays. We highly recommend the Dine, Dream, Delight | One Night Package. Thanks so much team.”

  • 10 out of 10

    10/10

    marysteed78 · Couples · 2026-06-02

    “from the warm welcome to the sad goodbye,this place is a treasure only staying there will reveal.everything ticks the boxes. Pete and Mary”

  • Five‑Star Service at a Charming Napier Gem.

    10/10

    simonbW8049OC · Couples · 2026-05-22

    “Our stay at The County Hotel was absolutely exceptional. From the moment we arrived, we felt genuinely welcomed and cared for, something that is becoming increasingly rare, and all the more special because of it. A heartfelt thank you goes especially to Angela, whose warmth, professionalism, and effortless hospitality set the tone for our entire visit. She went above and beyond in so many thoughtful ways, and her genuine kindness made us feel more like treasured guests than visitors passing through. Donie also deserves a special mention for his friendly manner and attentive service, which added to the sense of ease and comfort throughout our stay. We also had a fantastic dining experience at Churchill’s Lounge Bar & Restaurant. The atmosphere was elegant yet welcoming, and the menu was beautifully crafted, refined, seasonal, and clearly designed with care. Every dish was delicious, and the service matched the standard of the food: attentive, warm, and genuinely thoughtful. It was the perfect way to end our evenings, and a real highlight of our stay. The hotel itself is full of character and charm, beautifully maintained, and perfectly located but it’s the people who truly make it shine. Thanks to Angela and Donie, our time here was memorable for all the right reasons. We left feeling refreshed, appreciated, and already looking forward to returning. Highly recommended.”

  • Perfect getaway in the centre of Napier

    10/10

    acky1041 · Couples · 2026-05-21

    “Perfect for a mid week or weekend away to recharge your batteries with the one you love. Great hospitality and dining. In the centre of Napier, handy to everything to keep you busy.”

  • Amazing Art Deco Hotel with old fashioned great service.

    10/10

    Wendyclan · Couples · 2026-05-21

    “This is such a beautiful hotel. We booked 2 rooms for a 2 night stay at the end of April and had the best experience ever. The hotel rooms were absolutely beautiful. We were welcomed by the lovely Angela who showed us up to our room. We enjoyed 2 delicious breakfasts and a scrumptious dinner and have not stopped raving about our experience. Our friends and us also enjoyed a game of cards in the library with a glass of port. A special mention to Charlie who was an absolute gem. If you want an amazing place to stay in Napier this is the place to be.”

  • Fabulous 2 nights at County Hotel.

    10/10

    planz2017 · Couples · 2026-05-14

    “Fabulous Hotel, right in the centre of town, decor is exceptional . the room was so comfortable and great value for money. Angela was so welcoming and helpful made our stay fantastic. Will certainly stay again when in Napier.”

  • Luxury escape

    10/10

    Cjg60 · Couples · 2026-05-12

    “Welcoming friendly and helpful reception. Comfortable spacious and well equipped room. Excellent meals. We will definitely return”

  • Weekend at the County Hotel

    10/10

    Sunshine67976492445 · Couples · 2026-05-03

    “We stayed at the County Hotel for a birthday weekend and had a really great experience from start to finish. The location is excellent, right in the heart of everything, which made it easy to get around and enjoy the weekend. The hotel itself has a lot of character. The rooms felt unique and original, not your typical modern setup, which we really liked. Everything was clean, tidy, and well presented. We also dined in the restaurant and that was a highlight. The food was excellent and the atmosphere made it feel like a proper occasion without being over the top. Overall, a really enjoyable stay. We’d happily come back again and would recommend it to anyone looking for something a bit different with plenty of charm.”

  • Fantastic Getaway

    10/10

    Traveler09093149467 · Friends getaway · 2026-05-01

    “From the moment we stepped in the door the staff made us feel welcomed, The location is great. The cuisine outstanding. The rooms were comfortable and very clean and inviting just like the rest of the building. Once again the staff made it more special. Definitely will be back”

  • Lovely, gentle and welcoming venue to unwind for a few days in a very special city

    10/10

    M469OXkenm · Couples · 2026-04-30

    “Wonderful central location. The atmosphere was very welcoming with old fashioned charm and comfort with fantastic staff who were always on hand to help. The room was very spacious with lovely plush furnishings and a large bed. Everything was clean and tidy and noise level was at a minimum. Loved the extra special amenities including the gorgeous wood paneled library with a glass of port to sip while sitting in a big old leather chair reading a book. Overall, very good value and a definite place to return to for another visit. Thank you for making our stay so enjoyable.”

View all guest reviews

Hotel info and reviews come from third-party sources.