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Rotorua

Rydges Rotorua

10 Tryon Street, Whakarewarewa, Rotorua, 3043

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Stunning Views

    Rydges Rotorua, nestled on the edge of the Redwoods forest, offers a picturesque setting overlooking the renowned Whakarewarewa Geothermal Reserve and Historical Village. The air-conditioned rooms boast modern design, cable TV, and complimentary movie channels.

  • Adventure Facilities and Family-Friendly Amenities

    Guests can indulge in the year-round geothermally heated swimming pool with hot tubs and make use of the purpose-built mountain bike washing facility. Families will appreciate the free stay and dining for kids under 12, the Very Important Kids program, and the Play Zone equipped with various entertainment options.

  • Culinary Excellence and Dining Experience

    Chapman’s Restaurant and Bar, an award-winning establishment, offers an exquisite dining experience with an à la carte menu and buffet featuring fresh local ingredients.

Book your stay at Rydges Rotorua now and create unforgettable memories amidst nature's beauty and luxury amenities.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good breakfast

  • Convenient location

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Garden
  • Golf course
  • Outdoor furniture

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Street parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

6,561 reviews
6/ 10
Location
Robert · couple · 2026-10-24

The guest experience

7.9out of 10
6561 verified reviews

Loved most

  • Friendly staff
  • Good breakfast
  • Convenient location

Worth knowing — Cleanliness issues · Old room decor and maintenance · Odor from nearby geyser

How guests scored the stay

  • Service8.7

    Staff received positive comments for friendliness and helpfulness.

  • Location8.7

    Convenient proximity to attractions, though some complained about odors.

  • Overall Experience8.7

    Overall, the stay was enjoyable despite some issues with cleanliness and room quality.

  • Amenities8.2

    Amenities like the pool and breakfast were positively noted, but some facilities were old.

  • Room Quality7.7

    Rooms described as old, with dated decor and maintenance issues.

  • Food and Beverage7.7

    Food quality received mixed reviews; generally good but some complaints noted.

  • Value for Money7.2

    Disappointment in room value for price paid is highlighted.

Live guest feedback

Guest reviews

Mixed experiences

62% of 13 recent stays rated 8+

7.96561 reviews
  • Could have been better

    6/10

    Robert · couple · 2026-10-24

    “Location”

  • Guest review

    5/10

    padda · family with children · 2026-10-21

    “Pool”

  • Great stay close to everything

    10/10

    Jennifer · family with children · 2026-10-19

    “Location was an easy walk to the geysers and traditional dinner, pool was great, and kids room was fun”

  • Guest review

    6/10

    Renee · family with children · 2026-10-18

    “Location was good”

  • Very comforting thank you

    10/10

    Adrienne · solo traveller · 2026-10-16

    “Cosy”

  • Horrific experience and a big mistake- we should have slept in the hire car!!

    1/10

    Kate · couple · 2026-10-15

    “We were very disappointed and disgusted as we had a great stay at the Rydges in Wellington on the 15th Floor, which included breakfast, a beautiful view of the harbour and a modern room. We paid far less there than what we paid for this dump!! The photos on the website are very deceiving as the room we were given, was more like a 40 year old room and looked nothing like the photo's online - or like a typical Rydges!!! It was so dated and was not clean at all. The tiny, sketchy room had a view of the outdoor air con units, loading bays, a staff carpark and inside was vermiculite ceilings, a rusty old-school shower curtain over the bath and sticky bathroom floors, a bed that dipped in the middle, sheets that made me scratch all night and not get any sleep at all, not to mention the disgusting thick black hairs embedded in the towels. We definitely overpaid for this place and I would NOT RECOMMEND STAYING HERE!! I wish I had of looked at the room first as there were other hotels in the area over $150 cheaper per night for a much nicer looking room. Rydges Rotorua, you should be ashamed of your brand and reputation and head office needs to go to have a night stay in room 119 to get the full horrific experience.”

  • Great

    9/10

    Stefan · family with children · 2026-10-14

    “Air con very loud”

  • Convenient location, found the chairs hard to move .

    8/10

    Alison · family with children · 2026-10-12

    “Good location”

  • good hotel, comfortable and clean

    8/10

    Tuione · family with children · 2026-10-10

    “room - bed was comfortable”

  • Better than expected!

    10/10

    Nicole · family with children · 2026-10-09

    “Facilities & location ideal. Parking was great!! Staff very friendly”

  • Great place to stop and stay. We would return for a night.

    8/10

    Bronwyn · extended group · 2026-10-07

    “Very handy for the 1 night we needed. Great block out curtains and very quiet! Excellent sleep that night.”

  • Nice views to wake up to

    7/10

    Miriam · solo traveller · 2026-10-07

    “Staff were super helpful. I initially had a room in a different part of the hotel with no view so I asked for a room with a view of Whakarewarewa. I paid a small upgrade. The view was lovely. The food was great. Nice and clean rooms.”

  • Wonderful!

    10/10

    DIANE · solo traveller · 2026-10-07

    “The bar area inviting and the Buffet meal was absolutely wonderful!”

View all guest reviews

Hotel info and reviews come from third-party sources.