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Rotorua

Wai Ora Lakeside Spa Resort

77 Robinson Avenue, Holden's Bay, Rotorua, 3042

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxury Lakeside Retreat

  • Lake Views and Relaxation

    Enjoy stunning views of Lake Rotorua from your private balcony or courtyard. Relax by the outdoor swimming pool or indulge in a massage and sauna at the award-winning Wai Ora Day Spa.

  • Fine Dining and Wellness

    Treat your taste buds at Mokoia Restaurant with Pacific Rim cuisine made from fresh local ingredients. Unwind in the indoor hot tub or take a dip in the outdoor pool overlooking the lake.

  • Convenience and Accessibility

    Located just a 3-minute drive from Rotorua Airport, our resort offers a free chauffeur service and complimentary Wi-Fi. With free parking and proximity to city center attractions, your stay with us promises both luxury and convenience.

Book your lakeside escape at Wai Ora Lakeside Spa Resort today!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful location

  • Spa and pool amenities

At the hotel

Popular amenities

71 listed
  • Accessible parking
  • Air conditioning
  • Bar
  • Beach
  • Beachfront
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Open-air bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

3,771 reviews
10/ 10
Lovely quiet place to stay with an excellent lake view and access.
Teressa · solo traveller · 2026-10-12

The guest experience

8.0out of 10
3771 verified reviews

Loved most

  • Friendly staff
  • Beautiful location
  • Spa and pool amenities

Worth knowing — Cleanliness issues · Tired room condition · Poor value for money

How guests scored the stay

  • Location9.3

    Good location right on the lake; beautiful but remote.

  • Service9.3

    Staff absolutely lovely. Very accommodating staff.

  • Amenities8.8

    Enjoyed access to the spa pools and a nice clean room.

  • Overall Experience8.3

    Good location and friendly staff, but cleanliness and value for money impacted overall experience.

  • Food and Beverage7.8

    Breakfast not to the mark; staff could not make café latte and many items on the menu.

  • Room Quality7.3

    Room, kitchenette, and bathroom were all tired and in need of a refresh.

Live guest feedback

Guest reviews

Mixed experiences

86% of 14 recent stays rated 8+

8.03771 reviews
  • Excellent

    10/10

    Teressa · solo traveller · 2026-10-12

    “Lovely quiet place to stay with an excellent lake view and access.”

  • Ķa Pai..Awesome

    9/10

    Bobby · solo traveller · 2026-10-11

    “Excellent service and understanding staff. I was early for my check in yet they got a room ready for me. Same when I had to checkout they extended it so I could catch my flight and enjoy my stay longer.”

  • Worth the money

    9/10

    Chantel · extended group · 2026-10-08

    “Great rooms and breakfast”

  • Guest review

    10/10

    Moringa · solo traveller · 2026-10-08

    “Nice space”

  • Guest review

    8/10

    Gillies · solo traveller · 2026-09-18

    “Friendly staff & clean accomodation. Liked the sauna & spa facilities.”

  • Very pleased. Will stay again.

    8/10

    Peter · couple · 2026-09-14

    “Staff were amazingly helpful, esp since we made a mistake in our booking. Room comforable. Restaurant good. Good value for money.”

  • A+

    8/10

    TARSH JOYCE · solo traveller · 2026-09-13

    “Coming back to the room after a long day, having fresh towels and the room remade”

  • Very relaxing and would definitely recommend this to my friends and family

    10/10

    Werawera · couple · 2026-09-11

    “The pool right outside my room, the breakfast was very yummy and the service was amazing our whole stay”

  • Guest review

    10/10

    Moringa · solo traveller · 2026-09-09

    “Everything. Great room and spacious for what I wanted.”

  • Guest review

    8/10

    Frances · solo traveller · 2026-09-07

    “Location close to were I was goin. Easy to find & not far of main road & close to airport. Comfortable & clean. Obliged to heat my food. Spa excellent.”

  • Guest review

    1/10

    Jey · solo traveller · 2026-09-07

    “No thibg”

  • Guest review

    6/10

    Trudy · solo traveller · 2026-09-07

    “The facilities were clean and comfortable. The staff were friendly. Lovely big bed and it was comfy. Right beside the lake which was beautiful.”

  • Guest review

    10/10

    Toni Jaye · couple · 2026-09-03

    “Waking up to a lake view”

  • Guest review

    8/10

    Jennifer · solo traveller · 2026-09-02

    “Great spot. Nice and quiet. Clean and comfy”

View all guest reviews

Hotel info and reviews come from third-party sources.