Hotelaholic

Wellington

James Cook Hotel Grand Chancellor

147 The Terrace, Wellington, 6011

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    James Cook Hotel offers fully refurbished Executive King or Twin Rooms, providing a comfortable stay with modern amenities such as air conditioning, free WiFi, and stunning city or harbour views.

  • Convenient Location

    Situated in the heart of Wellington, guests can easily explore popular attractions like Cuba Street and Courtenay Place within a short walk. Direct elevator access to Lambton Quay makes shopping and sightseeing a breeze.

  • Dining with a View

    Indulge in delicious buffet or à la carte dining at the 17th-floor Whitby’s Restaurant and Bar while enjoying panoramic harbour views. For a more casual experience, Sojourn Café offers a contemporary menu with live piano music to elevate your dining experience.

Experience luxury and convenience at James Cook Hotel - book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Great location

  • Excellent service

  • Good breakfast

At the hotel

Popular amenities

50 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

9,681 reviews
10/ 10
Well done team more than exceeded my expectations in all categories.
Alex · family with children · 2026-10-17

The guest experience

8.4out of 10
9681 verified reviews

Loved most

  • Great location
  • Excellent service
  • Good breakfast

Worth knowing — Cleanliness issues · Basic room quality · High parking costs

How guests scored the stay

  • Location9.4

    Great location, easy access to city.

  • Service9.3

    Excellent service staff and prompt assistance.

  • Food and Beverage8.9

    Good breakfast with positive remarks but limited food options noted.

  • Overall Experience8.8

    Overall average experience with certain aspects standing out positively.

  • Amenities8.3

    Some amenities were good, but limited restaurant options mentioned.

  • Cleanliness7.9

    Several mentions of cleanliness issues, including hair left in the room.

  • Room Quality7.3

    Basic room quality with some dissatisfaction regarding views and comfort.

  • Value for Money7.3

    Concerns raised about the high cost relative to the room quality.

Live guest feedback

Guest reviews

Consistent

57% of 7 recent stays rated 8+

8.49681 reviews
  • Superb Highly Recommend

    10/10

    Alex · family with children · 2026-10-17

    “Well done team more than exceeded my expectations in all categories.”

  • Glamour on high

    10/10

    Alan · family with children · 2026-10-17

    “Location was fabulous, staff super friendly, spacious room on a corner with a view of the harbour.”

  • Guest review

    9/10

    RAYMA · family with children · 2026-10-16

    “lots to like thankyou”

  • Enjoyed my stay and my preferred hotel when I’m in Whanganui A Tara

    8/10

    Sheree · solo traveller · 2026-10-16

    “Handy to a lot of facilities and shops”

  • OK hotel in a very central location.

    6/10

    Sian · family with children · 2026-10-14

    “It was very central to everything. We literally parked the car on arrival and didn't move it until we left. Everything in walking distance.”

  • Fanily Room Booked (2 adults and 1 child)

    7/10

    Nikole Anderson · family with children · 2026-10-14

    “The lifts were amazing! Able to get to ASB Arena very easily. Parking was good. Lots of options however we did stay on a Monday night Lots of towels! Love the seperate toilet in a hotel room! The bath is comfortable and nice! Air-conditioning was very good in the room. Never felt too hot or too cold during our stay! Buffet breakfast was really nice! Lots of options! Pancakes made to order were great and chef was lovely”

  • Guest review

    7/10

    Kristy · family with children · 2026-10-13

    “Very friendly staff, clean and comfortable”

View all guest reviews

Hotel info and reviews come from third-party sources.