Experience modern-style décor and top-notch amenities including air conditioning, flat-screen cable TV, and spa bath options in select rooms.
Culinary Delights
Indulge in a gastronomic journey at our two restaurants; from French and American cuisine at Brio Brasserie to delectable sushi at Ginger Sushi Bar & Lounge.
Relaxation and Recreation
Unwind at the swimming pool, pamper yourself with spa treatments, or stay active at the gym. Don't forget to enjoy a refreshing cocktail at The Peacock Alley after exploring the nearby picturesque Balboa Avenue.
Book your stay at The Waldorf Astoria Panama for a truly unforgettable experience!
✦HAPPI HIGHLIGHTS
✦
Spacious rooms
✦
Friendly staff
At the hotel
Popular amenities
72 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
ATM/cash machine on site
Babysitting/child services
Bar
Breakfast in the room
Business center
Cashless payment available
View all amenities
Pools & wellness
Hot tub/Jacuzzi
Massage services
Outdoor pool
Pool bar
Pool with view
Spa/wellness center
Swimming pool
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Sun loungers or beach chairs
Terrace
Rooms & comfort
CCTV in common areas
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Tour desk
Services & essentials
Daily housekeeping
Face masks for guests available
Family rooms
Free WiFi
Grocery deliveries
Mobile app for room service
Non-smoking throughout
Picnic area
Room service
WiFi available
Review in focus
448 reviews
10/ 10
L’emplacement et la gentillesse du personnel
lechan · family with children · 2026-08-31
The guest experience
8.7out of 10 448 verified reviews
Loved most
Spacious rooms
Friendly staff
Worth knowing — AC issues · Pricing concerns
How guests scored the stay
Service9.1
The service was consistently praised across multiple reviews.
Location8.9
The hotel was located in a lovely area, highlighted in several reviews.
Food and Beverage8.9
Breakfast and dining experiences received excellent feedback.
Overall Experience8.8
Overall guest experience was positive with plans to return.
Cleanliness8.6
Guests found the rooms clean and comfortable.
Amenities8.6
Amenities were noted as satisfactory with good breakfast options.
Value for Money8.5
Some guests felt that prices could be more competitive.
Room Quality8.3
Rooms were spacious and comfortable, though some mentioned the age.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 18 recent stays rated 8+
8.7448 reviews
Très bon séjour avec une équipe très dévouée
10/10
lechan · family with children · 2026-08-31
“L’emplacement et la gentillesse du personnel”
Loving it here!
10/10
46sherylg · Friends getaway · 2026-08-29
“A group of friends and I are currently staying at the Waldorf Astoria. No one has had any complaints with their rooms. Staff at this hotel has been outstanding. We just finished having lunch and drinks at the pool bar after attending a tour and Camilo is amazing. Carlos at front desk checked us in yesterday and he was also amazing.. I spoke with him a day prior to our arrival and he made an afternoon tea reservation for the day of our arrival. I’ve had afternoon tea here three times and this was the best one. I loved the addition of the pineapple cake. This place has excellent customer service. The lady at the concierge is very friendly too, and has a wealth of knowledge. For some reason her name just left me, but I didn’t want to not mention her too. A trifecta of amazing staff. Everyone agreed we will stay here again.”
Soak up the city from the Waldorf!
10/10
Mobile20158591394 · Family · 2026-08-25
“The staff is top notch! We were well taken care of. Nicolas was a joy to talk to as well as an excellent server. Trust the concierges… they are determined to make your trip even better. We enjoyed the hotel and the location, too! We could see the shops lining up for the canal and walk to good restaurants.”
New beginnings
10/10
joserY7467HM · Family · 2026-08-25
“The experience has been amazing.
The view is breathtaking. Nicholas was
Provide an amazing service in breakfast .”
Staff Make the Stay!
10/10
kevanndo · Couples · 2026-08-23
“The Waldorf Astoria Hotel lived up to its excellent reputation. Our room was quiet, clean, and well-appointed with all the amenities. We especially enjoyed the morning buffet which featured a wide selection of perfectly cooked Panamanian dishes. The hotel was well situated in the city and an easy walk or Uber to all major attractions and dining options. However, the strength of this hotel lay especially in the excellence of its staff, from the greeting received at the entrance to the cold drinks provided upon arrival to the careful attention of the housekeeping staff. On one occasion I asked the front desk staff to send a bucket of ice to our room, and the request was met almost faster than I could get back to my room! The concierge, Lille, was informative and engaging and made reservations for us both at local attractions and restaurants. Nicolas and Camilo (bar and wait staff) made us feel like we were members of their family. Of special note was Nicolas' warmth and willingness to help with my attempt to master the Spanish language. It is these types of individual contacts with people such as Nicolas that turn a hotel into a home away from home. We would definitely stay again in the future.”
Excellent Service
10/10
mariokX2571RZ · Friends getaway · 2026-08-22
“Victor Flash was excellent with assisting my group with our stay”
Best 5 Star service
10/10
510jeyc · Couples · 2026-08-21
“Nicolas Rojas and Camilo Laguna have been most amazing! Love the hotel! Love the staff!”
Luxury at its best!
10/10
cherylgM7996OQ · Couples · 2026-08-18
“Top class hotel! Service, cleanliness, food and rooms are all top class. A total feel of luxury.”
Great hotel!
10/10
jackiecC8141KU · Couples · 2026-08-17
“Great hotel, everyone polite and professional. Was the first time we were in Panama and will definitely stay here again! Nicola was especially helpful to us, always smiling and went out of his way to assist us. He also made recommendations for things to do when in the city. Thank you Nicola!”
Great experience at the Waldorf
10/10
loreng206 · Couples · 2026-08-15
“The service was excellent, very attentive. The atmosphere was very pleasant, the balcony had a wonderful view of the city. The food was excellent with many options.”
Lovely!
10/10
sbrown2327 · Couples · 2026-08-15
“Nicolas was very welcoming and kind as well as the rest of the staff. View and food were lovely!”
Hilton Panama City Panama
10/10
brianaY264QD · Couples · 2026-08-14
“All the staff at this Hilton were very friendly and accommodating to our every need. "William", in the breakfast buffet and behind the lobby bar was attentive and most personable. "Carlos" at the front desk was committed and responsive to our requests. Ruben was engaging and interested in knowing how we were enjoying our stay. What a great team! 👍”
Waldorf 60th birthday trip!!!
10/10
U8507HEmonicah · Couples · 2026-08-13
“We had an amazing stay at this hotel! Our breakfast host Will Smith was very kind and attentive with everything each morning! All the staff was amazing and our room was spectacular!”
Amazing stay and welcoming staff
10/10
X3048WWbrandona · Friends getaway · 2026-08-12
“Had a fantastic experience. The location was very central and close to Casco, the area we frequented the most. The staff was exceptionally welcoming and helpful. William Smith was one of the people who helped make our vacation very comfortable. He just stood out due to the fact that he was consistently checking on our group and we also shared a good cultural affinity. I’ll definitely be coming back here in the future and hopefully I’ll see him again. Strongly recommend people stay and ask for William when they do come.”
Outstanding service
10/10
934merceg · Friends getaway · 2026-08-11
“Location was great and atmosphere was phenomenal. What made the experience unmatched was the exceptional service of William Smith. When you get here make sure to ask for him. Don't get me wrong the staff as a whole was fantastic however William went ABOVE AND BEYOND on a daily basis and made this stay unforgettable. Special shout out to Dailin as well. Will be coming back just because the service was outstanding. A must visit!!!”
Excellent experience and service
10/10
D987TMdevinb · Family · 2026-08-11
“Everything down from the service, experience, amenities were amazing. I have zero complaints.
Special shout out to William he has provided us with great consistent service the staff here as a whole is amazing, but William was by far the most contributing to my experience.”
Amazing stay at the Waldorf Astoria Panama
8/10
vj133 · Family · 2026-08-10
“Had a great time in Panama and at the Waldorf! The hotel staff and location get 5 stars! They took very good care of us and were very professional and hospitality. It was my mother’s 65th birthday and they made her feel so special. William Smith served us at breakfast everyday and he was awesome!! All the employees were ah-mazing! I took a half star away for it being an older hotel. We stayed on the 15th floor and there was an odor on the floor, almost like a mildew smell. There was no smell in our room, thankfully. The bathroom had two shower heads and when you turned off the overhead shower it still dripped cold water on you while showering. The water temperature wasn’t warm enough for me either. I didn’t notify the maintenance , but I am sure they would have moved us or fixed the issue. We weren’t there long enough for me to complain. Other than that, the aesthetic of the hotel was beautiful and peaceful. I loved that there was no random traffic. I would stay again and would still recommend.”
Excellent Service
8/10
naquani · Couples · 2026-08-09
“Excellent customer service. The pool is lovely. Only issue was the room: water kept flooding the bathroom from the shower and the bed was not comfortable. I would give 5 stars if I didn’t have room
Issues. Otherwise beautiful hotel with excellent service.”
