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Boracay

Shangri-La Boracay

Barangay Yapak, Boracay, 5608

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Tropical Hideaway

    Surrounded by a lush hillside overlooking the ocean, Shangri-La Boracay is a luxurious and secluded hideaway. Awarded as one of the Best Resorts in Asia, it features a 1148 foot private beachfront, 2 outdoor pools, and spacious guest rooms and villas.

  • Butler Service and Private Pools

    All rooms have a spacious balcony with a daybed showcasing impressive views. Villas and suites come with butler service and either a private pool or outdoor hot tub. They also feature a 37-inch flat-screen TV, DVD player, and iPod docking station.

  • Diverse Dining Options

    Guests can enjoy fresh seafood at Sirena Seafood Restaurant, romantic dinners at Rima Mediterranean Treetop Dining, and pizzas at Cielo Poolside Restaurant. The hotel also offers an international breakfast buffet at Vintana Asian Cafe and cocktails at its 2 bars.

To experience this tropical paradise, book your stay at Shangri-La Boracay now!

HAPPI HIGHLIGHTS

  • Great service

  • Beautiful location

  • Clean and well-maintained

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (free)
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Private beach area
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Indoor play area
  • Karaoke
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

995 reviews
8/ 10
Service parfait
Roger · family with children · 2026-10-15

The guest experience

9.5out of 10
995 verified reviews

Loved most

  • Great service
  • Beautiful location
  • Clean and well-maintained

Worth knowing — Average food quality · Shuttle scheduling issues

How guests scored the stay

  • Service10.0

    Staff lovely and go above and beyond in their service.

  • Location10.0

    Exceptional location praised in various reviews.

  • Overall Experience10.0

    Overall positive experiences noted across multiple reviews.

  • Cleanliness9.5

    Overall nice and clean as noted in multiple positive reviews.

  • Room Quality9.5

    Everything was beyond expectations regarding the room.

  • Amenities9.5

    SPA and pool facilities described as paradise.

  • Value for Money9.0

    Overall good price-performance ratio mentioned.

  • Food and Beverage8.5

    Food was very average as highlighted in one review.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.5995 reviews
  • Guest review

    8/10

    Roger · family with children · 2026-10-15

    “Service parfait”

  • 素敵すぎる!

    10/10

    Nakai · solo traveller · 2026-10-09

    “本当に素晴らしかったです!ゆっくり1日を楽しめれるホテルでした!朝食も種類沢山で美味しかったです! スタッフさんも親切でした! また絶対に来年行きます!”

  • Service and facilities were exceptional. The staff went above and beyond to make sure our stay was comfortable. I would

    10/10

    Jade · family with children · 2026-09-18

    “Everything!!! Facilities were amazing! Beautiful scenery everywhere you look.”

  • Guest review

    10/10

    לוי · solo traveller · 2026-09-17

    “היה מושלם”

  • ホスピタリティがあってとても良かったです。

    9/10

    Takuto · couple · 2026-09-13

    “全てのスタッフが親切でした。”

  • Absolutely Amazing Paradise

    10/10

    Moza · extended group · 2026-08-27

    “It completely exceeded our expectations. The villa was beautiful, luxurious, and the view was simply unforgettable. The staff were incredibly sweet, welcoming, and accommodating throughout our entire stay. We also had two private assistants, Vicente and John, who were absolutely amazing! They were attentive, kind, and incredibly fast with anything we needed. The service was exceptional from start to finish.”

  • Guest review

    10/10

    Andreas · family with children · 2026-08-27

    “We liked everything about it. All staff were super nice and the location is heaven”

  • Always the highlight of our trip in Boracay. The BEST hotel we’ve stayed in our whole life so far.

    10/10

    Barnes · couple · 2026-08-18

    “Everything, the service, food, ambiance. TOPNOTCH!”

  • Memorable Stay - Not in a Good Way

    4/10

    notyourcupoftea · Couples · 2026-08-15

    “17 years in the business, we expected a well-oiled machine. The actual is far cry from it. It started with the tainted water. At breakfast, the glass bottle we were drinking from was tainted, a soap residue or dirt coating the inside. Half a bottle in before we noticed (see photo). I flagged it immediately to a staff member. Nobody contacted us after. Not that morning. Not that afternoon. I raised it again via the in-house WhatsApp line. The operator apologized and mentioned there's a medical centre if we fell ill. No explanation, no personal contact. We then asked to meet Bless, who had checked us in. She apologized too. She had seen the photo and said it's disgusting, but again, no explanation. Later, Samson, the restaurant service manager, came by and told us the residue was a "chemical reaction from the cleaning process," and that the water was still safe to drink. That explanation was more alarming than reassuring, a chemical reaction, in our drinking water? To his credit, Samson worked hard over the next two days to make things right, within his means, and we appreciated that. But the misses kept coming: Rima (dinner): This well-known steak restaurant uphill greeted us with a Dyson fan and a giant portable AC unit blasting the room. Not the ambiance you'd expect from fine dining. It was still warm enough that staff handed out cold towels to cool off. If the AC has been broken long enough that cold towels are standard practice, that's a maintenance issue, not a one-off. Housekeeping: Inconsistent throughout. On our last night, turndown happened but glasses went uncleaned and the slipper mat wasn't replaced. On multiple occasion, housekeeping kept drawing bubble baths with flower petals without telling us, by the time we returned, the water was cold and the gesture was wasted. Operator: Three separate times, it took 10–15 rings to get someone on the line. Pool: Attendants could offer ice water proactively instead of leaving it self-serve — a small touch that goes a long way. Linens: The pool towels were thicker than the bath towels. Small, but it stood out. And then, the finale. On our last day at lunch, Samson offered us a complimentary dessert as a goodwill gesture. We picked a matcha tiramisu, and it arrived frozen solid. Someone pulled it from the freezer and didn't check it. Someone served it to us and didn't check it either. We left it untouched and, honestly, stopped giving feedback after that point. Samson apologized again and said he'd pass it on to the chef. But at that stage, an apology and a promise to "pass it on" wasn't close to enough. Empathy isn't just acknowledgment, it's a response that actually shows someone understands what went wrong. And through all of this, we expected someone from management would come to see us off on our check out day, after everything that had happened over our stay, but nobody did. For a property with this much reputation, we expected at minimum someone to take ownership in person, not a string of apologies passed between departments. Mr Hans, this is indeed a memorable stay Just not for the reasons you would want. Can you or any of your excom members offer some explanations?”

  • Guest review

    10/10

    ALI · extended group · 2026-08-07

    “buffet du petit déjeuner menu du restaurant de plage plage rapidement et régulièrement nettoyée service de transport par buggy pratique et très réactif”

  • ممتاز

    10/10

    JABER · couple · 2026-08-05

    “رائع”

View all guest reviews

Hotel info and reviews come from third-party sources.