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Cebu

Shangri-La Mactan, Cebu

Punta Engano Road, Cebu, 6015

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Beach Escape with Plentiful Amenities

  • Exquisite Dining Options

    Indulge in a culinary journey with 9 dining choices, including fresh seafood at Cowrie Cove, Italian cuisine at Acqua, and Cantonese delights at Tea of Spring. Enjoy international buffets at Tides and unwind with cocktails at the hotel's 5 bars and lounges.

  • CHI - The Spa and Recreation

    Relax and rejuvenate at CHI, one of Asia's largest spas, offering a variety of massages and beauty treatments in private villas. Stay active at the well-equipped gym and tennis courts for a refreshing workout experience.

  • Spacious Rooms with Stunning Views

    Experience comfort in air-conditioned rooms with private balconies overlooking the Mactan Sea and lush gardens. Choose from an exclusive pillow menu, enjoy a minibar, and unwind with cable/satellite TV. Ocean Wing rooms offer a separate entrance and picturesque sunrise views.

Book your luxurious beach retreat at Shangri-La's Mactan Resort for a memorable stay filled with relaxation and indulgence.

HAPPI HIGHLIGHTS

  • Engaging staff

  • Great location

At the hotel

Popular amenities

112 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Mini golf
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Canoeing
  • Car hire
  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Happy hour
  • Indoor play area
  • Karaoke
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Nightclub/DJ
  • Room service
  • Snorkelling
  • Strollers
  • Sun umbrellas
  • Themed dinner nights
  • Water slide
  • WiFi available
  • Windsurfing

Review in focus

2,587 reviews
10/ 10
Excellent hotel and awesome location
Nik · couple · 2026-10-24

The guest experience

9.0out of 10
2587 verified reviews

Loved most

  • Engaging staff
  • Great location

Worth knowing — Dated rooms · Mixed dining quality

How guests scored the stay

  • Service9.9

    Many staff members received praise for their friendliness and assistance.

  • Location9.4

    Beautiful garden type setting enhances the overall experience.

  • Amenities9.4

    Breakfast and beach experiences were highlighted positively.

  • Overall Experience9.4

    Most guests had a wonderful time despite some issues.

  • Value for Money8.8

    While some elements are dated, the experience was generally seen as good value.

  • Cleanliness8.4

    Concerns about the overall design of rooms being outdated and some rundown buildings.

  • Food and Beverage8.4

    Mixed feedback; some dining experiences were disappointing.

  • Room Quality8.3

    Rooms are described as dated and in need of modernization.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.02587 reviews
  • Awesome stay .. we’ll be back

    10/10

    Nik · couple · 2026-10-24

    “Excellent hotel and awesome location”

  • Guest review

    10/10

    Tingting · couple · 2026-10-23

    “Great value and they are fish on the beach”

  • 딱 한가지빼고 다 완벽했던 막탄 샹그릴라

    8/10

    BOHEE · family with children · 2026-10-22

    “막탄에서 가장 럭셔리한 호텔인 샹그릴라에 기대를 많이 했었습니다. 결론적으로 다 좋았습니다. 리조트의 조경들과 여유롭게 자연을 바라보며 산책 할 수 있는 코스들,, 다른 리조트에 비해 넓은 프라이빗 해변과 맑은 바닷물에서 많은 물고기들 구경하면 즐겼던 스노클링, 수영장도 좋았습니다. 그리고 아침 조식도 맛있었어요.( 오션윙에 있는 아쿠아 말고 메인 로비 밑에 있는 조식 식당으로 가세요. 그곳이 음식 종류가 더 많더라구요.) 그리고 무엇보다도 직원분들이 너무 사랑스럽고 친절하셨어요!!”

  • Guest review

    9/10

    SATORU · couple · 2026-10-18

    “総合リゾート、スタッフの対応”

  • Friendly, helpful staff. Great food, clean & bright. Super big bed.

    10/10

    Ian · couple · 2026-10-08

    “Location , grounds, pools & beach access.”

  • Excellent staff, excellent food, excellent activities

    8/10

    Wayne · couple · 2026-09-13

    “Service was excellent and the staff were the best. Friendly, helpful, polite and happy to go out of their way to assist you. Food was top class and entertainment was nothing but best.”

  • We had an excellent time enjoying the beach and water sports.

    10/10

    Myraflor · extended group · 2026-09-07

View all guest reviews

Hotel info and reviews come from third-party sources.