Hotelaholic

Manila

Edsa Shangri-La, Manila

1 Garden Way, Ortigas Center, Manila, 1650

9.0 Wonderful1609 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Leisure Facilities

    Experience luxury at its finest at Edsa Shangri-La, Manila. Enjoy stunning views of Metro Manila or tropical gardens from your room's floor-to-ceiling windows. Relax in the spa, take a dip in the outdoor pool, or stay active in the gym.

  • Culinary Delights for Every Palate

    Indulge in a diverse range of cuisines at the hotel's dining options. From Cantonese delicacies at Summer Palace to refined Japanese dining at Senju, there's something for everyone. Don't miss the gluten-free and vegetarian choices at Chi, The Spa.

  • Recreational Activities and Proximity to Prominent Locations

    Unwind at the outdoor swimming pool with a slide, play tennis, or take a stroll along the jogging path. With prestigious shopping malls just steps away and the airport nearby, Edsa Shangri-La offers convenience and luxury at every turn.

Book your stay at Edsa Shangri-La, Manila for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good amenities

  • Excellent location

At the hotel

Popular amenities

93 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Free WiFi
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

1,609 reviews
8/ 10
Good location for shopping.
Jo-Anne · couple · 2026-10-16

The guest experience

9.0out of 10
1609 verified reviews

Loved most

  • Friendly staff
  • Good amenities
  • Excellent location

Worth knowing — Minor cleanliness issues

How guests scored the stay

  • Service9.6

    Consistently high praise for staff friendliness and helpfulness across multiple reviews.

  • Location9.2

    Great location next to shopping and other attractions, contributing to the overall experience.

  • Food and Beverage9.1

    Exceptional breakfast and dining options consistently highlighted by guests.

  • Overall Experience9.1

    Overall, guests expressed strong satisfaction with their experiences.

  • Room Quality9.1

    Many guests mentioned nice rooms and premium quality throughout their stay.

  • Value for Money9.1

    Guests felt they received good value for the rates charged.

  • Amenities8.6

    Well-equipped gym and other facilities, though some reviews lacked specifics.

  • Cleanliness8.1

    Generally positive sentiment, although some guests noted minor aspects needing attention.

Live guest feedback

Guest reviews

Consistent

94% of 16 recent stays rated 8+

9.01609 reviews

  • Good for a short stay as convenient location

    8/10

    Jo-Anne · couple · 2026-10-16

    “Good location for shopping.”

  • Good staff, nice bar lounge area, great gym and pool

    8/10

    Martin · solo traveller · 2026-10-14

    “The location suited me well”

  • Very comfortable nice food and the perfect location for our stay

    9/10

    Philip Ian · couple · 2026-10-08

    “Beautiful hotel with great facilities in a nice location”

  • Guest review

    10/10

    Rosana · couple · 2026-09-17

    “Staff are friendly”

  • Overall experience is very good, a must try. We were able to relax and wish to stay longer.

    9/10

    Mary Grace · family with children · 2026-09-15

    “The comfort of the bed, the lobby smell and vibe, the pool and the breakfast from heat”

  • Guest review

    10/10

    Mariel · couple · 2026-09-10

    “great location, courteous staff”

  • Guest review

    10/10

    Alizzabeth · couple · 2026-09-07

    “the staff that assisted especially the person that checked us in.”

  • Excellent customer service.

    9/10

    emellie · extended group · 2026-09-07

    “Good location. Excellent customer service and experience.”

  • Overall it was superb

    5/10

    Nadine · family with children · 2026-09-06

    “The food was amazing and reception staff was excellent”

  • enjoyable

    9/10

    robert · family with children · 2026-09-05

    “The staff at the pool bar were exceptional.”

  • Guest review

    10/10

    IZIKbz · solo traveller · 2026-08-28

    “Everything 😀😊”

  • Five stars are never enough :)

    10/10

    paolaoG638QT · Family · 2026-08-27

    “As a family with 4 little wonderful children who are constantly active and looking for adventures, hotel staycations are always in our to do list. Most of the time we go out of town, but we always overlook the OG Edsa Shangri-la. 3 days ago we found an opportunity to stay. We have been into good 4-5 stars hotels ourselves but today, I think I found the hotel who truly defined what a 5 star hotel was. From my first step down from our vehicle, to our very easy and hassle free check in, to all of our elevator rides with truly accommodating staff and employees, to the service who catered to us and made sure we were at our coziest and how can I forget, Sir Joseph and the team of experienced and most attentive lifeguards who saved my son's life -- too quickly that he didn't even need urgent medical attention, Sir Joseph and to your team, my heartfelt thank you! To the admin, medical and security team who didnt even take 10 mins in going down to check if we were okay, thank you! We will definitely be back :)”

  • Great Experience at EDSA Shangri-la Hotel 👌

    10/10

    th0masmiguelr · Family · 2026-08-23

    “The room and the amenities are clean and top notch. The ambience is also relaxing. The customer service team is responsive to our concerns. They also have in-house nurses that were quick to respond when we needed assistance. It was also my birthday. The housekeeping team, most esp. Ms. Tess, made extra effort to decorate the room and provide some gifts for my birthday. Thank you and kudos to the EDSA Shangri-la team! 👌”

  • Fantastic

    10/10

    jardinnem · Family · 2026-08-22

    “Everything is wonderful and all of the staffs are accommodating. The pool side is clean and nice. Pool attendant Arbi Life guards Jerome Uly Algene Splash attendant Mark Michelle Adonis Kim Ella They are kind and hospitable”

  • 2nd Birthday of my Twins

    10/10

    371milets · Family · 2026-08-22

    “Superb customer service from check in down to check out, all of the staff are very friendly especially Mam Tess from Housekeeping and Miss Cess from Reception. Remarkable experience and our family enjoyed a lot especially my twin toddlers. They even prepared cakes and balloons since it is their birthday. Love all their amenities, the food, the pool etc. Will definitely come back here.”

  • Hotel room experience

    10/10

    kimgT1645YK · Family · 2026-08-21

    “We had such a lovely 3 day stay at Edsa Shangri-La! Our room was always clean and comfortable, and we really appreciate Ms. Marga and Mr. Eleazar for taking such good care of it. A special thank you to Ms. Tess, who was so kind, warm, and accommodating with all our requests. She really made us feel welcome and well taken care of. Thank you, Edsa Shangri-La, for making our stay extra special! We truly enjoyed our time and would definitely come back. 🥰”

View all guest reviews

Hotel info and reviews come from third-party sources.