Sheraton Manila Bay offers elegant rooms with stunning views of Manila Bay and City. Enjoy modern amenities such as free Wi-Fi, flat-screen TVs, and spacious bathrooms with luxurious features like a bathtub and walk-in shower.
Convenient Location
Situated in the Spanish Quarter, our 5-star hotel is just a stone's throw away from popular shopping destinations like The Robinson's Place Mall and The Mall of Asia. With easy access to Ninoy Aquino International Airport, guests can explore the city hassle-free.
Exceptional Services
Experience personalized service with 24-hour personal butlers who cater to your every need, from arranging city tours to preparing a relaxing bubble bath. Indulge in international cuisine at the top-floor Pacific Lounge or unwind at the Lobby Lounge and Poolside Bar.
Book your stay at Sheraton Manila Bay for a luxurious and unforgettable experience.
✦HAPPI HIGHLIGHTS
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Excellent service
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Great location
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High-quality amenities
At the hotel
Popular amenities
81 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
ATM/cash machine on site
View all amenities
Pools & wellness
Hot tub/Jacuzzi
Massage services
Outdoor pool
Pool bar
Pool with view
Swimming pool
Dining & drinks
Bar
Breakfast in the room
Breakfast takeaway containers
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Kid-friendly buffet
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Garden
Golf course
Rooms & comfort
CCTV in common areas
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Street parking
Wheelchair accessible
Guest services
Babysitting/child services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Luggage storage
Meeting/banquet facilities
Tour desk
Tour/class on local culture
Services & essentials
Car hire
Cashless payment available
Casino
Daily housekeeping
Designated smoking area
Free WiFi
Happy hour
Key access
Key card access
Non-smoking throughout
Room service
Themed dinner nights
Toilet with grab rails
WiFi available
Review in focus
458 reviews
10/ 10
Very warm and engaging staff and I always feel welcome there. I like the food, the facilities pool and gym and the standard room are very very good
Stuart · solo traveller · 2026-09-18
The guest experience
9.0out of 10 458 verified reviews
Loved most
Excellent service
Great location
High-quality amenities
Outstanding food
How guests scored the stay
Cleanliness9.0
Rooms were reported as spotless, indicating a high standard of cleanliness.
Service9.0
Staff consistently praised for being helpful and attentive, demonstrating excellent service.
Location9.0
Central location noted for easy access to shopping and attractions.
Room Quality9.0
Well-maintained rooms that enhance guest comfort.
Amenities9.0
Amenities like the pool, fitness center, and breakfast buffet received positive feedback.
Value for Money9.0
Considering overall experience, guests felt they received good value.
Food and Beverage9.0
Food was described as excellent, contributing to a positive dining experience.
Overall Experience9.0
Guests reported a memorable and enjoyable stay overall.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 13 recent stays rated 8+
9.0458 reviews
Restful, safe, comfortable clean and right in the heart of Sunny Manila
10/10
Stuart · solo traveller · 2026-09-18
“Very warm and engaging staff and I always feel welcome there. I like the food, the facilities pool and gym and the standard room are very very good”
Guest review
10/10
mashal · couple · 2026-09-11
“الفندق ممتاز وراقي ومناسب لمن لدية عمل يخص مكاتب الاستقدام”
The staff were exceptional.
8/10
Graham · couple · 2026-08-31
“Liked the discreet attention to detail without overservicing.”
great 5 star hotel
9/10
lyle · couple · 2026-08-21
“Nice 5 star hotel”
Guest review
10/10
Adrian Albert · solo traveller · 2026-08-07
“Zimmer sehr ruhig schöne Aussicht gute Fenster”
Amazing stay
10/10
ozgecomertpay · Couples · 2026-07-25
“I had a wonderful stay at the Sheraton Manila Bay! The hotel is in a prime location, it made exploring Manila so convenient, especially with historical sights like Intramuros just a short distance away.
Everything about the stay exceeded my expectations. My room was exceptionally comfortable and spotless.
The gym is very well-equipped and clean.
The food throughout the hotel was fantastic, but the breakfast spread was truly amazing with a massive variety of delicious options to start the day.
What really sets this hotel apart, though, is the extraordinary team. Every staff member I encountered was warm, professional, and extremely helpful.
A special shoutout to JM at the bar and Daisy at the coffee shop! Both were wonderful to chat with and they are very professional. They are so friendly and helpful. Our conversations were a genuine highlight of my trip and made me feel so welcome every time I dropped by. Don’t forget to try JM’s great drinks!
If you're visiting Manila, I couldn't recommend Sheraton Manila Bay enough. I will definitely be back!”
Staff are brilliant
10/10
Phillip · couple · 2026-07-17
“Everything”
Guest review
8/10
jackzhu · solo traveller · 2026-07-14
“Staff and location”
Dinner at manila bay kitchen
10/10
rommela757 · Solo travel · 2026-07-11
“My dining experience at Manila Bay Kitchen at Sheraton Manila Bay was truly exceptional. From the moment we arrived, the staff made us feel genuinely welcome with their warm smiles, attentiveness, and outstanding hospitality. Their friendly and professional service made the entire experience even more enjoyable.
The food selection was impressive, offering a wide variety of delicious dishes to suit every palate. Everything was fresh, flavorful, and beautifully presented, making it difficult to choose a favorite.
The ambiance was equally wonderful—elegant, relaxing, and inviting. It created the perfect setting for a memorable meal, whether you're celebrating a special occasion or simply enjoying quality time with family and friends.
Overall, Manila Bay Kitchen exceeded my expectations in every way. Excellent food, exceptional service, and a beautiful atmosphere make it a place I would gladly visit again and highly recommend to anyone looking for a remarkable dining experience.
Eljene
Maxine”
Exceptional Dining Experience at MBK
10/10
M1816YYanneg · Friends getaway · 2026-07-10
“We had a wonderful dining experience at Manila bay kitchen The food was delicious, with a great variety of dishes, and everything was fresh and beautifully prepared. The restaurant had a relaxing atmosphere, and the staff made us feel welcome from the moment we arrived.
I would especially like to commend Eljene for her exceptional service. She was friendly, professional, and very attentive throughout our visit. She made sure everything was perfect and went the extra mile to ensure we had a memorable dining experience. Her genuine hospitality and dedication to customer satisfaction truly stood out.
Thank you, Eljene, and the entire MBK team, for making our visit so enjoyable. We highly recommend this restaurant to anyone looking for great food and outstanding service. We can’t wait to come back!”
Good option for central Manila
8/10
BNA-Wanderlust · Business · 2026-07-07
“The Sheraton Manila Bay has made updates to the old Pan Pacific and provides the best accommodation option I've found in Central Manila. It is a short walk to Robinsons Place mall and a slightly longer stroll to Rizal Park. Despite the name, the hotel is a few blocks inland and not right on the bay like the Diamond Hotel and some other properties. The immediate area around the hotel can get interesting, especially at night — be prepared for aggressive street solicitations for massages or nightlife. That said, I have stayed here three times in the last year and have generally felt safe in the area.
The rooms are kept very clean but show their age despite the renovations; the bathroom fixtures and shower tiles in particular have not been replaced.
The Manila Bay Kitchen provides an extensive menu for lunch or dinner. I highly recommend the Foul Medammes and selections from the grill. The breakfast selection is also extensive, with a wide variety of Filipino and international options.
As a Bonvoy Ambassador elite member, I had access to the new executive lounge on the top floor. The lounge offers a great evening reception with food and drinks. However, although the lounge is open all day, I found it odd and frustrating that canned drinks like soda are locked up outside of the evening reception hours. This is unlike most executive lounges, which keep non-alcoholic beverages available all day.
I will return to the Sheraton when staying near Central Manila for a quick business trip, but would choose a property in Pasay, Makati, or BGC for a family trip or a longer stay.”
THANK YOU SHERATON MANILA BAY
10/10
690vijayd · Business · 2026-06-29
“I traveled in discomfort with fractured wrist as visit was important. I chose Sheraton Manila bay, Malate for its hospitality and courteous staffs. From check in to check out, The staffs went above and beyond, Ms. Abigael and mr. Eduardo in particular ensured that I am comfortable despite of fractured right hand wrist and consequential discomfort. The rooms are immaculate, spacious, and equipped with modern facilities and the breakfast buffet was outstanding. And it’s always buzzing with excited and happy guests. Perfect location for both business and leisure!”
More Than a Hotel—A Home Away From Home in Manila
10/10
stephanecU8125ZI · Business · 2026-06-22
“As someone who spends a significant portion of the year in hotels around the world and logs more than 100 nights annually at Marriott Bonvoy properties, I rarely write reviews. However, the Sheraton Manila Bay has earned one.
Of all the hotels I stay in, this property remains my favorite and, without question, my home away from home whenever I am in the Philippines. The hotel itself is well-appointed, ideally located near the U.S. Embassy, government offices, shopping, and dining, with rooms and a Club Lounge offering beautiful views of both Manila Bay and the city skyline. Yet what truly sets this hotel apart is not the location, the views, or the amenities—it is the people.
The level of personalized service at the Sheraton Manila Bay is extraordinary and increasingly rare in today’s hospitality industry. From the moment I arrive, I am greeted by name by the front desk team, whose professionalism and efficiency consistently make every arrival seamless. Micah, the Operations Manager, exemplifies the hotel’s commitment to guest care, taking the time to ensure each stay feels personal and welcoming.
The Club Lounge is one of the finest I have experienced anywhere in the Marriott portfolio. Carla, Marie, and Arnold deliver service that is polished, attentive, and genuinely warm. Their consistency, attention to detail, and sincere hospitality transform what could be a standard hotel amenity into one of the highlights of every stay.
Each morning, Stephanie in the restaurant greets guests with warmth and professionalism. She remembers preferences, anticipates needs, and starts the day with the kind of genuine smile that cannot be taught—it simply reflects a culture of hospitality that runs throughout the hotel.
The concierge team is equally exceptional, always knowledgeable, responsive, and eager to assist. Even the General Manager deserves special recognition for being visible, accessible, and engaged with both guests and staff. That leadership presence is reflected throughout the property and is clearly a driving force behind the hotel’s remarkable service culture.
In a bustling city, the Sheraton Manila Bay feels like a hidden gem—an oasis and refuge where guests are treated not as room numbers, but as valued individuals. The warmth, professionalism, and consistency of the team create an experience that extends far beyond a comfortable stay. They create a sense of belonging.
Many hotels provide accommodations. Few create connections. The Sheraton Manila Bay does both, and it is the reason I continue to look forward to every return visit to Manila.”
