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Kraków

Hotel Unicus Krakow Old Town - Destigo Hotels

ul. Sw. Marka 20, Kraków, 31 020

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Modern Boutique Property in Kraków’s Old Town

  • Luxurious Rooms and Amenities

    The Hotel Unicus Krakow Old Town offers beautifully designed, air-conditioned rooms with modern amenities. Enjoy docking stations for iPod and iPhone, LCD TV with satellite channels, and complimentary WiFi. Relax with tea and coffee facilities and a well-stocked minibar for your convenience.

  • Award-Winning Dining and Relaxation

    Indulge in exquisite dishes prepared by a renowned chef at the top-class restaurant. Start your day with a delicious buffet breakfast. Unwind at the sauna or keep up with your fitness routine at the small gym. The hotel's attentive staff is available 24/7 to cater to your needs in English.

  • Convenient Location and Nearby Attractions

    Located just steps away from the Main Market Square, the hotel is a short walk from the iconic Wawel Royal Castle and the vibrant Kazimierz Jewish District. Immerse yourself in Kraków's rich history and culture during your stay at Hotel Unicus Krakow Old Town.

Book now to experience luxury and comfort in the heart of Kraków’s Old Town at Hotel Unicus.

HAPPI HIGHLIGHTS

  • Friendly Staff

  • Great Location

  • Good Breakfast

At the hotel

Popular amenities

55 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Massage services
  • Sauna

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,294 reviews
9/ 10
I particularly appreciated the staff. All the staff were lovely especially the receptionists. It was elegant, welcoming and comfortable. Perfect location. I felt safe and at home. It was great!
Terri · solo traveller · 2026-10-20

The guest experience

9.0out of 10
1294 verified reviews

Loved most

  • Friendly Staff
  • Great Location
  • Good Breakfast

Worth knowing — Cleanliness Issues · Noisy Rooms

How guests scored the stay

  • Service9.8

    Numerous reviews praised the staff for being friendly and helpful.

  • Location9.3

    Many mentions of excellent location in reviews, making it a highlight.

  • Food and Beverage9.3

    Breakfast received positive remarks with many reviews noting a good variety and quality.

  • Overall Experience9.3

    Overall positive experiences mentioned, with many guests expressing a desire to return.

  • Amenities8.8

    Generally positive mentions of lobby amenities, though some lack of items like ice machines noted.

  • Value for Money8.8

    Most reviews felt the accommodation was worth the price, especially for the location.

  • Cleanliness8.3

    Several reviews highlighted cleanliness issues such as 'the room smelt like stale smoke' and a request for improved cleaning.

  • Room Quality8.3

    Feedback included discomfort with room conditions, such as heat and noise, impacting sleep quality.

Live guest feedback

Guest reviews

Remarkably consistent

82% of 11 recent stays rated 8+

9.01294 reviews
  • First class service in this elegant boutique hotel.

    9/10

    Terri · solo traveller · 2026-10-20

    “I particularly appreciated the staff. All the staff were lovely especially the receptionists. It was elegant, welcoming and comfortable. Perfect location. I felt safe and at home. It was great!”

  • Great well happy

    10/10

    Mark · family with children · 2026-10-19

    “Keep doing what your doing very professional and efficient pleasant staff a credit to the company 👍👍👏👏”

  • Guest review

    9/10

    Esther · family with children · 2026-10-19

    “Ubicación”

  • Jak Kraków to tylko ten hotel

    9/10

    Karo · couple · 2026-10-17

    “Genialna obsługa, podejście do gościa, sauna. Wszędzie blisko”

  • Todo muy bien menos por el ruido de la calle.

    8/10

    Joaquin · couple · 2026-10-15

    “Demasiado ruido de la calle. Deben insonorizar más las ventanas.”

  • Guest review

    8/10

    shulamit · solo traveller · 2026-10-12

    “היחס של הצוות היה מעולה. מיקום המלון היה מצויין.חדרים מרווחים ונעימים”

  • Great location, comfortable bed… shame about cigarette smell

    7/10

    Josh · solo traveller · 2026-10-07

    “Fantastic location and comfortable bed.”

  • Guest review

    7/10

    ciszata · solo traveller · 2026-10-07

    “Tylko lokalizacja na plus”

  • Staff very friendly and helpful

    8/10

    monica · couple · 2026-09-17

    “Location . Breakfast b good”

  • Guest review

    9/10

    צבי · solo traveller · 2026-09-12

    “מלון בוטיק, כ- 35-40 חדרים,”

  • Great Location and Quiet Room

    9/10

    Stephanie · couple · 2026-09-11

    “The location was great. Liked hte bed and the water pressure in the shower. Breakfast was good and part way through our stay we were given a plate of goodies and fruit. The staff was very helpful”

View all guest reviews

Hotel info and reviews come from third-party sources.