Indulge in the sauna and fitness center for a relaxing stay.
Dining and Drinks
Savor delicious meals at the on-site restaurant and enjoy drinks at the bar/lounge.
Featured Amenities
Benefit from features like a 24-hour business center, dry cleaning services, and a vast conference space.
Book now to experience the comfort and luxury at Metropolo by Golden Tulip in Kraków!
✦HAPPI HIGHLIGHTS
✦
Great staff
✦
Modern and comfortable structure
At the hotel
Popular amenities
56 listed
24-hour business center
24-hour front desk
Accessible shuttle
Airport transportation - pickup (surcharge)
Assistive listening devices available
ATM/banking
Banquet hall
Bicycle rentals nearby
Biodegradable/compostable stirrers
Braille or raised signage
View all amenities
Pools & wellness
Sauna
Wheelchair-accessible spa
Dining & drinks
Breakfast available (surcharge)
Food and water bowls
Reusable coffee/tea filters
Vegetarian breakfast available
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Comprehensive recycling policy
Fitness facilities
Garden
Recycling
Terrace
Wheelchair-accessible fitness center
Rooms & comfort
Change of towels (on request)
Safety & cleanliness
Eco-friendly cleaning products provided
Smoke-free property
Visual alarms in hallways
Getting around & access
Elevator
No accessible shuttle
Self parking (surcharge)
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Locally-owned & organized tours & activities
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Bulk dispenser for toiletries
Change of bed sheets (on request)
Conference center
Conference space
Double-glazing on all windows
Eco-friendly toiletries
Free WiFi
Handrails in hallways
Handrails in stairways
Housekeeping on request
Humane animal treatment
No single-use plastic stirrers
No single-use plastic straws
Scooter/moped rentals nearby
Stair-free path to entrance
Vegetarian menu options available
Water-efficient showers only
Well-lit path to entrance
Review in focus
68 reviews
10/ 10
Alt ok
dag inge · partner · 2025-09-28
The guest experience
9.0out of 10 68 verified reviews
Loved most
Great staff
Modern and comfortable structure
How guests scored the stay
Service9.8
Staff was great!
Location9.3
Standard quality for this hotel tier.
Room Quality9.3
La struttura è moderna e confortevole.
Amenities9.3
Standard quality for this hotel tier.
Overall Experience9.3
Overall satisfactory experience based on positive feedback.
Cleanliness8.8
Standard quality for this hotel tier.
Value for Money8.3
Standard quality for this hotel tier.
Food and Beverage8.3
Standard quality for this hotel tier.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
9.068 reviews
Guest review
10/10
dag inge · partner · 2025-09-28
“Alt ok”
Guest review
10/10
Sarah · family · 2025-08-11
“Staff was great!”
Guest review
8/10
LUIGI · 2025-07-28
“ La struttura è moderna e confortevole, dispone di un grande parcheggio a pagamento il rapporto qualità/prezzo eottiko”
Guest review
10/10
James · 2025-07-18
“Lovely hotel no complaints whatsoever lovely staff will retun”
Metropol
8/10
Verified traveler · 2025-07-13
“Hotellin yleisilme oli siisti. Huone oli tilava. Sänky leveä ja hyvät patjat. Hyvä oli nukkua. Huoneessa ilmastointi, joka on plussaa. Kylpyhuone siisti.
Henkilökunta asiallista. Aamupala monipuolinen.
Hotelli sijaitsee kauempana keskustasta. Kulkuyhteydet keskustaan hyvät ratikalla tai bussilla. Asema on muutaman minuutin päässä hotellista.
Lähistöllä on ostoskeskus, jossa pikaruokapaikkoja.
”
Nice place
10/10
Christian · 2025-07-06
“Room safe was broken but we were given a room change. Quiet. Rooms not ‘soundproofed’ as claimed. Easy and cheap access to old town via nearby tram. Cool market with great fruit and vegetable stalls, coffee, and misc things just 50+ meters from hotel. Skip the nearby Aldi, save money, put your cash into the locals pockets and go to the cool market. ”
Prima hotel , Prima restaurant
8/10
Sylvia · 2025-07-04
“Prima hotel. Wel beetje ver van centrum. Met tram 30 minuten. Tramhalte 2 minuten lopen.
Uber kost ongeveer 14 euro naar centrum.
Restaurant is boven verwachting goed en goedkoop.
Ik had een ring laten liggen maar helaas wilden ze deze niet opsturen (ook niet met schriftelijke bevestiging dat ze niet aansprakelijk waren voor verlies) en moest ik voor veel geld DHL regelen. Jammer.”
Guest review
10/10
Apostolos · 2025-06-24
“Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.
”
Guest review
10/10
Peter · 2025-06-20
“Great value for money”
Guest review
10/10
Luiz Andre · 2025-06-20
“Excelente hotel . Limpo quarto amplo . Recomendo ”
Guest review
4/10
Severi · 2025-06-16
“Ensimmäisen huoneen ilmastointi ei toiminut. Ilmoitimme asiasta kolmesti ja joka kerta asiaa alkoi joku hoitamaan, mutta ilmastointiin ei oltu kuitenkaan koskettu.. Neljännellä kerralla saimme vaihdettua huoneen toiseen, jossa ilmastointi toimi. Aamupala ja huoneiden siisteys ok. Tilasimme myös taksin ennakkoon sunnuntai-iltana. Hotellin kanssa sovittu, että taksi on 06:50 hotellin oven edessä. Aamulla taksia ei näkynyt missään ja asiasta kysyttäessä mitään taksia ei oltu ikinä tilattu. Kiireellä etsimään uutta taksia, jotta kerkesimme lentokentälle ajoissa. Asiakaspalvelu oli todella huonoa ja tehotonta hotellin ollessa muuten siisti..”
Guest review
10/10
Lucinda · 2025-06-14
“Clean. Easy access to public transportation ”
Guest review
10/10
Ghulam · 2025-06-10
“Tenks”
Guest review
4/10
Lyudmyla · 2025-06-08
“Es war leider kein W lan. Das hat mich sehr gestört. Im Zimmer waren die Fenster fest geschlossen. Leider.
Das Rest war ok.
”
Guest review
10/10
Jeff · 2025-05-29
“Staff was very friendly, professional, and accommodating.”
Guest review
10/10
David Alejandro Borizon · family · 2025-05-27
“Our stay in the hotel was very pleasant, good service, the check in process was over in 10 seconds got our key cards and went on our way. The room was impeccably clean and tidy if boring, someone might say. But there was everything we needed, clean sheets, clean bathroom, clean towels, comfy bed, thick curtains, good shower with good pressure, complimentary tea&coffee in the room and a minifridge. All in a quiet surrounding very close to a tram and bus terminal. The hotel is not in the center of the city, but a short 20 minutes #8 tram will get you there. There are some shops 5 minutes from the hotel (pharmacy, Zabka, an Aldi and another smaller grocery store and a few other stores, and a 10 minute walk theres a small mall with fast food, stores, and a huge Carrefour. The only bad thing I have to say about the surroundings of the hotel is the 5 minute walk from the tram station to the hotel feels very sketchy, but it's not. But it's so dark, and you have to pass by a small park where people walk their dogs, it was fine, but everytime at night walking back to the hotel feels unsafe. But I'm sure it's a very nice area. There's a restaurant and a bar in the lobby, but I didn't get a chance to try them, very beautiful places though. All in all a very pleasant stay.”
Guest review
6/10
Eelco · friends · 2025-05-26
“Complex is nice, chambers are good, breakfast is good”
