Hotelaholic

Kraków

Sheraton Grand Krakow

Ul. Powisle 7, Kraków, 31-101

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Sheraton Grand Krakow offers spacious, fully renovated rooms and suites with modern amenities like flat-screen smart TVs, air conditioning, and beautiful views of the river or Wawel Castle. Club rooms and suites go the extra mile with coffee machines and enhanced guestroom amenities.

  • Dining and Entertainment

    Indulge in a culinary journey at the hotel's three bars and restaurants. From the Italian Anima Restaurant serving exquisite meals in a glass-roofed atrium to the Roof Top Terrace offering refreshing cocktails with stunning views, there's something for every palate. For a more casual experience, head to SomePlace Else, a Tex-Mex sports bar with a summer garden.

  • Relaxation and Recreation

    Unwind at the indoor swimming pool, sauna, or Sheraton Fitness center. With a 24-hour front desk and concierge services, your every need is catered to at Sheraton Grand Krakow.

Experience luxury and convenience at its best - book your stay at Sheraton Grand Krakow today!

HAPPI HIGHLIGHTS

  • Excellent location

  • Great staff

  • Delicious breakfast

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Personal trainer
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Billiards
  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

2,526 reviews
10/ 10
המתקנים והליך הקבלה
Aikou · family with children · 2026-10-17

The guest experience

9.1out of 10
2526 verified reviews

Loved most

  • Excellent location
  • Great staff
  • Delicious breakfast
  • Comfortable and clean rooms

Worth knowing — Parking can be challenging for larger vehicles · Slow service reported in rooftop bar

How guests scored the stay

  • Location9.3

    Perfectly located close to major city attractions, making it an ideal base for exploration.

  • Service9.3

    Great service, with attentive and caring staff who ensure a memorable stay.

  • Food and Beverage9.2

    Excellent breakfast with a wide variety of options, highly praised by guests.

  • Overall Experience9.2

    Overall, a truly wonderful and memorable hotel experience.

  • Cleanliness9.1

    Rooms are very clean and well-serviced, reflecting high cleanliness standards.

  • Room Quality9.1

    Rooms are modern, spacious, and comfortable with excellent amenities.

  • Amenities9.1

    Good facilities including a nice pool, sauna, and jacuzzi enhance the stay.

  • Value for Money8.8

    Generally high value for the price, but some aspects could improve.

Live guest feedback

Guest reviews

Consistent

79% of 14 recent stays rated 8+

9.12526 reviews
  • Guest review

    10/10

    Aikou · family with children · 2026-10-17

    “המתקנים והליך הקבלה”

  • Guest review

    8/10

    Will · extended group · 2026-10-16

    “Breakfast buffet options were quite vast. Room was clean. Location was excellent.”

  • Guest review

    9/10

    Elzbieta · family with children · 2026-10-16

    “Znakomity pobyt lokalizacja wspaniałą jedzenie wyśmienite”

  • Pobyt bardzo udany, super przestronny hotel, mimo, że byliśmy w sobotę, nie czuć było natłoku gości 👍

    10/10

    Sandra · extended group · 2026-10-13

    “Wszystko się podobało ☺️”

  • Nie czułem się wyjątkowo traktowany przez obsługęhotelową

    8/10

    Kamil · couple · 2026-10-12

    “Lokalizacja”

  • Very enjoyable and excellent location

    10/10

    Dawn · extended group · 2026-10-08

    “Clean, spacious, friendly staff and excellent location with rooftop bar”

  • מלון נוח מאוד, נקי, מיקום מצויין, חדר גדול מול הנהר. ענה על כל הציפיות.

    9/10

    Edna · couple · 2026-10-08

    “מיקום מעולה, קרוב לאתרים מרכזיים. החניה של המלון נוחה מאוד, בעלות של 20 יורו ללילה. חדר גדול, מול הנהר, נקי, מרווח, צוות מאיר פנים. ארוחת בוקר טובה, מסעדה טובה עם מנות צמחוניות מעולות. נתנו לנו חדר בקומה 1 ומייד כשביקשנו העלו אותנו לקומה גבוהה.”

  • Rückblickend ist der Preis nicht gerechtfertigt.

    5/10

    Christoph · couple · 2026-09-19

    “Wir waren mit einem kleinen Hund dort Gast und mussten für den Hund 50€ zahlen. Mit welcher Begründung? Welche Kosten verursacht der Hund?”

  • Nie jest to mój pierwszy pobyt w tym hotelu i mam nadzieję że nie ostatni

    10/10

    janusz · couple · 2026-09-18

    “Sniadanie bardzo dobre. Personel również. Bardzo miły i opiekuńczy anglojęzyczny kierownik przebywający cały czas na terenie dolnego baru, również podczas śniadania. Znajdzie czas na krótką rozmowę z każdym gościem. Pracuję w podobnej branży i jego profesjonalizm muszę ocenić jako wzorowy.”

  • يستحق الزياره نظيف وجميل لكن السعر مرتفع

    10/10

    Ebtisam · couple · 2026-09-16

    “مكانه جميل ومطل على البحيره ونظيف والعاملين متعاونين وبالاخص مدير الفندق”

  • en los detalles esta la excelencia, aqui fallaron los detalles.

    7/10

    Daniel · family with children · 2026-09-16

    “la ubicación”

  • מלון טוב

    8/10

    YACOV · couple · 2026-09-15

    “מלון טוב בסה״כ. חדרים נקיים ונעימים ומרווחים. ארוחת בוקר טובה”

  • Guest review

    9/10

    Essa · solo traveller · 2026-09-14

    “Location & food”

  • Top Lage mit super Frühstücksbuffet aber leider mangelhafte Sauberkeit in den Zimmern

    7/10

    Ingrid · couple · 2026-09-12

    “Top Lage, sehr gutes Frühstück und angenehmer Frühstücksraum. Auf Nachfrage bekommt man auch laktosefreie Milch. Sehr nettes Personal im Frühstücksrestaurant.”

View all guest reviews

Hotel info and reviews come from third-party sources.