Hotelaholic

Kraków

The Bonerowski Palace Boutique Hotel

Rynek Glowny 42/ul. Swietego Jana 1, Kraków, 31-031

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    The Bonerowski Palace, situated on Kraków’s Main Market Square, offers elegantly furnished rooms and luxury apartments for a comfortable stay. Each room features a spacious layout with a seating area and work desk, along with modern amenities including a flat-screen TV with satellite channels. Guests are treated to complimentary mineral water and exclusive access to wet and dry sauna facilities.

  • Culinary Delights

    Start your day with a delicious hot and cold breakfast buffet at Bonerowski, and savor modern Polish and French cuisine at the renowned Amalia Brasserie. The hotel also boasts a charming outdoor garden where guests can relax and enjoy views of the bustling Market Square.

  • Event Spaces and Entertainment

    With versatile meeting facilities suitable for various events, including weddings and business meetings, the Royal and Ducal Hall at The Bonerowski Palace is the perfect choice for hosting memorable gatherings. Additionally, guests can indulge in piano concerts held in the historic Royal Hall.

Experience luxury and convenience at The Bonerowski Palace - book your stay now!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Delicious breakfast

At the hotel

Popular amenities

74 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Garden

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

843 reviews
8/ 10
Magnificent classically appointed room with separate lounge. Super clean. Breakfast excellent.
Virginia · solo traveller · 2026-10-15

The guest experience

9.1out of 10
843 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Delicious breakfast

Worth knowing — Old towels · Lack of some amenities · Odd procedures for a 5-star hotel

How guests scored the stay

  • Service9.8

    Several reviews praised the staff for their friendliness and helpfulness, indicating high service quality.

  • Location9.8

    Multiple reviews emphasized the excellent location right in the heart of the Old Town Square.

  • Food and Beverage9.3

    Many reviews highlighted the superb breakfast and quality dining options available in the hotel.

  • Overall Experience9.3

    Most guests had an excellent stay with very few negative feedback, resulting in a strong overall experience.

  • Cleanliness8.8

    Some reviews highlighted issues with towels and room decor, indicating that cleanliness could improve.

  • Value for Money8.8

    General sentiment about pricing appears fair given the hotel tier, though some felt processes were unusual for a 5-star hotel.

  • Room Quality8.3

    Some comments mentioned outdated towels and issues with curtains impacting the overall room quality.

  • Amenities8.3

    While some guests appreciated the complimentary water and coffee, there were mentions of lacking modern amenities.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.1843 reviews
  • Elegant hotel in brilliant position right on the main square.

    8/10

    Virginia · solo traveller · 2026-10-15

    “Magnificent classically appointed room with separate lounge. Super clean. Breakfast excellent.”

  • Excellent location, lovely building, room was nice and toiletries were good including separate shampoo and conditioner i

    10/10

    Andrea · extended group · 2026-10-15

    “Perfect location”

  • Relaxed, city stay

    10/10

    Alison · extended group · 2026-10-12

    “Loved this hotel, it was so central.”

  • Sehr zu empfehlen!

    10/10

    Winfried · solo traveller · 2026-09-16

    “Phänomenale Lage, schöne Zimmer, sehr ruhig, außergewöhnlich freundliches Personal an der Rezeption - danke! Sehr gutes Frühstück.”

  • Extremely comfortable and great value for money!

    9/10

    Deb · solo traveller · 2026-09-14

    “Gorgeous Room”

  • Great location. Fab breakfast. Restaurant had good quality food.

    9/10

    Fiona · couple · 2026-09-13

    “The best location, loads of restaurant right by the hotel.”

  • Guest review

    10/10

    Helge · couple · 2026-09-12

    “Breakfast very good!, quiet and nice environment”

  • Guest review

    10/10

    Marcio · solo traveller · 2026-09-11

    “Tudo.”

  • Guest review

    10/10

    Ana Paula · solo traveller · 2026-09-07

    “I love that it was situated on the corner of the main plaza , everything was near. It's easy to get from one point to the other, walking around at night was amazing especially having the hotel near by.”

  • תודה ולהתראות

    10/10

    Yoac · couple · 2026-09-06

    “חדר ענק, נעים ונקי, היה נהדר!”

  • Overall, I had a very pleasant stay.

    5/10

    Ghaiya · family with children · 2026-09-01

    “The hotel has a great location and a beautiful style. I really enjoyed the peaceful and quiet atmosphere, and the reception staff were very friendly and helpful.”

View all guest reviews

Hotel info and reviews come from third-party sources.