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Lisbon

Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

Rua Jau 54, Lisbon, 1300-314

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 19th-Century Palace Setting

    The 5-star Pestana Palace Hotel, a restored 19th-century palace, offers a unique experience with private parklands and stunning views of the Tagus River. Each elegantly furnished room provides a flat-screen TV, minibar, and some boast a balcony overlooking the lush gardens.

  • Exquisite Dining and Wellness Facilities

    Indulge in traditional Portuguese dishes at the sophisticated on-site restaurant or enjoy light refreshments at the poolside restaurant. Relax and rejuvenate at the sauna, wellness centre, steam bath, and hot tub. The hotel also features 2 swimming pools for your enjoyment.

  • Convenient Amenities and Nearby Attractions

    With a business centre on-site, Pestana Palace Hotel caters to all your needs. Explore nearby attractions like the Belém Tower and the Hieronimyte Museum.

Book now to experience luxury and relaxation at Pestana Palace Hotel & National Monument.

HAPPI HIGHLIGHTS

  • Charming hotel

  • Incredible amenities

  • Friendly staff

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Garden
  • Outdoor furniture

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Electric vehicle charging station
  • Free WiFi
  • Hammam
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

2,815 reviews
5/ 10
It was a beautiful hotel, with stunning architecture and beautifully landscaped gardens.
tahoury · family with children · 2026-10-24

The guest experience

9.0out of 10
2815 verified reviews

Loved most

  • Charming hotel
  • Incredible amenities
  • Friendly staff

Worth knowing — Noise in the room · Breakfast quality disappointing · Cleanliness issues reported

How guests scored the stay

  • Amenities9.7

    Incredible amenities and pleasant surroundings highlighted in reviews.

  • Service9.7

    Overall positive feedback on staff support and friendliness.

  • Overall Experience9.7

    Positive sentiments leading to a recommendation despite some issues.

  • Location9.2

    Hotel is a bit far from downtown but convenient for exploring.

  • Room Quality9.2

    Rooms were described as comfortable and clean on most occasions.

  • Value for Money8.7

    Decent value, but some aspects not meeting expectations.

  • Cleanliness8.2

    Issues mentioned regarding room cleanliness and maintenance.

  • Food and Beverage7.7

    Breakfast quality received negative feedback.

Live guest feedback

Guest reviews

Consistent

71% of 7 recent stays rated 8+

9.02815 reviews
  • Guest review

    5/10

    tahoury · family with children · 2026-10-24

    “It was a beautiful hotel, with stunning architecture and beautifully landscaped gardens.”

  • Guest review

    7/10

    Debby · couple · 2026-10-24

    “Staff was really very kind and helpfull”

  • Como outros Pestanas, edifícios

    10/10

    Marcos · solo traveller · 2026-10-22

    “Localização não excelente, mas muito boa. Instalações excelentes. O palácio, uma maravilha e bem conservado. Café da manhã (pequeno almoço) muito, muito bom! Funcionários, desde a recepção até a camareira, muito profissionais e gentis. Chuveiro bom. Quartos muito bons, roupas de cama e toalhas de boa qualidade.”

  • Second lovely stay at Pestana Palace, highly recommended

    9/10

    Claire · couple · 2026-10-17

    “Beautiful historic building”

  • Great location and super place to be. Breakfast was amazing too!

    10/10

    Elizabeth · couple · 2026-10-17

    “Great space and excellent staff.”

  • sorry to say I was on a business trip and did not have much time to spend in the hotel.

    9/10

    Hugo · extended group · 2026-10-17

    “Outside buiding for Asian food with terrace and bar.”

  • Relaxing Oasis outside the centre of Lisbon

    8/10

    chris · couple · 2026-10-08

    “Lovely green areas and beautiful rooms for breakfast, relaxation”

View all guest reviews

Hotel info and reviews come from third-party sources.