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Ponta Delgada

Azoris Royal Garden – Leisure & Conference Hotel

Rua De Lisboa, Ponta Delgada, 9500-216

8.9 Excellent2172 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The 4-star Azoris Royal Garden offers elegantly furnished guestrooms with balconies, modern amenities, and a soothing neutral color palette, providing a comfortable retreat for guests.

  • Gourmet Dining and Entertainment

    Indulge in a culinary journey at KOI Restaurant, serving a diverse selection of international and regional dishes. Unwind at the hotel's bar with live piano music or enjoy a sweet treat at the charming coffee shop overlooking the picturesque gardens.

  • Relaxation and Recreation

    Guests can bask in the sun by the outdoor pool, unwind in the indoor pool, or pamper themselves with a rejuvenating massage at the spa. For the more active visitors, the hotel offers tennis facilities and a well-equipped fitness center.

Experience luxury and relaxation at Azoris Royal Garden - book your stay now for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Excellent location near center/marina; safe and walkable

  • Spacious, comfortable rooms and good beds

  • Attractive grounds: outdoor/indoor pools and gardens

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Billiards
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Hammam
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

2,172 reviews
6/ 10
Ruim van opzet.
Arno · solo traveller · 2026-10-08

The guest experience

8.9out of 10
2172 verified reviews

Loved most

  • Excellent location near center/marina; safe and walkable
  • Spacious, comfortable rooms and good beds
  • Attractive grounds: outdoor/indoor pools and gardens
  • Very good and varied breakfast
  • Many reports of helpful and friendly staff

Worth knowing — Value for money concerns — perceived as expensive by several guests · Inconsistent restaurant service (cold dishes, missing items) and poor attention to dietary needs in some cases · At least one report of mold in a closet (cleanliness issue) · Gym under-equipped; indoor pool requires swim cap; elevators slow · Parking fees and occasional unfriendly reception staff

How guests scored the stay

  • Service9.9

    Generally strong, with multiple mentions of very helpful and friendly staff at reception and attentive breakfast/restaurant staff; a few guests reported unfriendly reception staff or transfer not handled, but positive service comments are dominant.

  • Location9.9

    Very favorable location remarks across reviews: central, about a 10-minute walk to the center/marina, safe streets and easy access to downtown and attractions; only occasional notes about proximity to airport noise.

  • Room Quality9.8

    Rooms are frequently described as spacious, comfortable (good beds), with pleasant balconies/views and well-furnished; a few atypical room-specific complaints exist but overall room quality is excellent.

  • Overall Experience9.7

    Overall sentiment is very positive: many guests report delightful stays, recommend the property and praise the grounds, pools and atmosphere, despite some isolated service/food/value issues.

  • Amenities8.6

    Strong amenities cited (outdoor and indoor pools, Japanese garden, nice bar), though guests noted a few drawbacks: gym underwhelming, pool cap requirement for indoor pool, slow elevators and parking fees.

  • Food and Beverage8.1

    Breakfast receives frequent praise as varied and good; however, some guests reported poor restaurant service (cold dishes, missing dessert ingredients) and issues serving guests with dietary needs, producing a mixed but generally positive score.

  • Cleanliness7.8

    Mixed cleanliness: several guests praised general cleanliness and well-kept rooms, but there is at least one report of mold inside a closet and other occasional issues, bringing this slightly below the overall level.

  • Value for Money7.4

    Value is a relative weakness: multiple guests commented that the price felt high (especially given airport noise proximity and some service lapses), so perceived value is below the overall mark.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

8.92172 reviews

  • Redelijk

    6/10

    Arno · solo traveller · 2026-10-08

    “Ruim van opzet.”

  • Guest review

    8/10

    Valentina · solo traveller · 2026-09-19

    “Hotel molto bello, dotato di tutti i confort di un hotel di questo livello. Bella camera spaziosa ma la nostra, al secondo piano, affacciava su un tetto pieno di pannelli solari. Il centro si raggiunge in meno di 10 minuti di passeggiata. Abbiamo richiesto un taxi per raggiungere l'aeroporto alle sei di mattina e ci è stato celermente fornito.”

  • الاقامه مريحه

    10/10

    Mohammed · solo traveller · 2026-09-17

    “الغرفة واسعه”

  • Guest review

    10/10

    Marlene · solo traveller · 2026-09-13

    “O quarto, muito confortável. Pequeno almoço muito bom mesmo. Piscina e atendimento 5 estrelas.”

  • Guest review

    10/10

    arnaud · solo traveller · 2026-09-09

    “Hôtel tout équipé, deux piscines, jardin agréable, salle de sport, bar piscine et de soirée. Ðécoration intérieur de bon goût !”

  • Guest review

    8/10

    Olga · solo traveller · 2026-09-08

    “Sentralt men rolig beliggenhet, rent, masse plasser ved bassenget. Alt i alt er fin hotel”

  • Guest review

    9/10

    Jennifer · couple · 2026-09-06

    “Location, clean, large, comfortable rooms. Helpful staff.”

  • Guest review

    9/10

    José · couple · 2026-09-02

    “De locatie en de faciliteiten!”

  • $4,000 for a 13-hour actual stay: Strict fine print outweighs guest loyalty

    2/10

    April · extended group · 2026-08-28

    “The property is pretty, this is why I returned. I just had a terrible experience this round.”

  • Guest review

    8/10

    Dan · couple · 2026-08-26

    “Breakfast was great, as was the location.”

View all guest reviews

Hotel info and reviews come from third-party sources.