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Ponta Delgada

Grand Hotel Açores Atlântico

Avenida Infante D. Henrique 113, Ponta Delgada, 9500-150

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in the classic European Grand Hotel style with air conditioning, free WiFi, and stunning views of the city, bay, or ocean from your room or suite.

  • Culinary Delights

    Savor the flavors of Azorean gastronomy at the à la carte restaurant overlooking the marina, enjoy a buffet breakfast with local products, and unwind at the Bistro for a casual meal or drink.

  • Convenience and Services

    Benefit from 8 conference rooms, a heated indoor pool, a 24-hour reception, and amenities like a laundry service, babysitting, and airport transfers for a seamless stay.

Experience luxury, fine dining, and convenience at Grand Hotel Açores Atlântico. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent location

  • Friendly staff

  • Great service

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Bike tours
  • Bowling
  • Breakfast in the room
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Golf course
  • Hiking
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Diving
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Horse riding
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Snorkelling
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available
  • Windsurfing

Review in focus

1,553 reviews
10/ 10
Déjeuner incroyable (buffet) Chambre insonorisée et confortable avec balcon Accès à la piscine et sauna
Leonie · couple · 2026-10-24

The guest experience

9.6out of 10
1553 verified reviews

Loved most

  • Excellent location
  • Friendly staff
  • Great service

Worth knowing — Limited pool and gym facilities · Inconsistent maid service

How guests scored the stay

  • Service10.0

    Staff do mais alto nível, atencioso a todas as necessidades e a todas as solicitações.

  • Overall Experience10.0

    Exceptional overall experience with friendly staff and great facilities.

  • Location9.9

    Excellent location for exploring the island by car or the city by foot.

  • Value for Money9.6

    Best luxury hotel for the price.

  • Cleanliness9.4

    The rooms are comfortable and well equipped. Very clean and comfortable.

  • Food and Beverage9.4

    The bar and food were great; wonderful breakfast.

  • Room Quality9.4

    Large room, very clean and comfortable.

  • Amenities9.2

    Good breakfast; however, some comments on limited pool and fitness facilities.

Live guest feedback

Guest reviews

Mixed experiences

73% of 15 recent stays rated 8+

9.61553 reviews
  • Guest review

    10/10

    Leonie · couple · 2026-10-24

    “Déjeuner incroyable (buffet) Chambre insonorisée et confortable avec balcon Accès à la piscine et sauna”

  • Good but pricy :)

    9/10

    Peter · couple · 2026-10-24

    “The sound isolation deserve to be better for 5 stars”

  • Guest review

    10/10

    Antonio · couple · 2026-10-21

    “Estupendo hotel..desayuno excelente..y la recepción de 10...total que volveremos...”

  • Estupenda estancia frente al mar

    10/10

    Jose Luis · solo traveller · 2026-10-14

    “Ubicación frente al mar y a un bonito paseo del centro. Buen desayuno con zumos variados y naturales”

  • The The hotel made my visit to Ponta Delgada unforgettable.

    10/10

    Nelli · solo traveller · 2026-10-10

    “Excellent staff and superb service at reception, the bar, and the restaurant. The cleanliness of the room and the items provided, including towels and bathrobes, are excellent. The attention and service I received during my stay exceeded my expectations. The location is incredible.”

  • Excellent hotel

    10/10

    Sarah · extended group · 2026-10-09

    “Location is fantastic and the rooms are very relaxing. Beds and linens are perfect. Staff are helpful and professional.”

  • Guest review

    10/10

    Jafar · solo traveller · 2026-10-07

    “The staff were all very helpful and respectful. Special mention for Antonio.”

  • Air conditioned, clean, good location but the bathroom is very dated.

    7/10

    Ulberto · couple · 2026-09-19

    “Good location, clean, and air-conditioning in every room.”

  • Guest review

    10/10

    Paulo B. · solo traveller · 2026-09-16

    “Hotel muito bonito, excelente pequeno almoço, staff muito simpatico. A localização é perfeita .”

  • This hotel is far away from a five star hotel

    4/10

    Beat · couple · 2026-09-15

    “Cleanliness of the room”

  • Guest review

    10/10

    Janet · solo traveller · 2026-09-13

    “Clean. Helpful staff. Restro/bar open late.”

  • Séjour très confortable

    9/10

    Sylvie · couple · 2026-09-09

    “Chambre avec literie très confortable. La vue sur la mer est un plus et la chambre est très calme malgré la rue animée. Très bon service de la part de l'ensemble du personnel. Un excellent petit déjeuner.”

  • Grande no design pequeno (ou nulo) no serviço

    3/10

    Helder · solo traveller · 2026-09-09

    “Decoração e tema.”

  • Guest review

    10/10

    Nagham Al-agil · solo traveller · 2026-09-06

    “Excellent service, staff were very professional, friendly, and helpful, location is great, breakfast was delicious.”

  • Guest review

    7/10

    Jozef · couple · 2026-09-05

    “Balkon, vyhlad, ranajky, bar, restauracia, poloha”

Hotel info and reviews come from third-party sources.