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Ponta Delgada

Hotel Gaivota Azores

Avenida Infante Dom Henrique, 103, Ponta Delgada, 9500-104

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Panoramic Marina Views

    Located in the heart of Ponta Delgada, Hotel Apartamentos Gaivota offers stunning panoramic views of the marina in the Azores Archipelago. The modern and elegantly decorated rooms provide a comfortable stay with amenities such as air conditioning, cable TV, and a minibar.

  • Convenient Dining Options

    Guests can start their day with a delicious breakfast in the comfort of their own room and take advantage of the free internet access. Surrounded by a variety of restaurants and cafés with inviting terraces, guests have plenty of dining options to choose from. Packed lunches are also available for those looking to explore the city.

  • Close Proximity to Attractions

    Situated just a stone's throw away from the ocean pools of Ponta Delgada and the city's public pools, guests can easily enjoy the sun and water. Additionally, with Ponta Delgada Airport a short 3 km away, the hotel's on-site car rental service makes exploring the island a breeze.

Book your stay at Hotel Apartamentos Gaivota now for a memorable experience in Ponta Delgada!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean rooms

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Breakfast in the room
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Heated pool
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Sun loungers or beach chairs

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

1,265 reviews
10/ 10
The staff is extremely friendly and helpful. While every staff member we had contact with was great, two, in particular stand out for always going above and beyond. Elsa and Louisa excellent representatives and stewards of your facility.
Tracy · family with children · 2026-10-24

The guest experience

9.1out of 10
1265 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean rooms
  • Excellent breakfast

Worth knowing — Room maintenance needed · Limited parking options

How guests scored the stay

  • Service9.6

    Staff were frequently highlighted as helpful and friendly across multiple reviews.

  • Location9.5

    Multiple reviewers praised the excellent location close to key sites and amenities.

  • Overall Experience9.4

    Overall experience rated highly due to location, service, and clean accommodations.

  • Food and Beverage9.3

    Breakfast options were well-received, though there were suggestions for clearer menu options.

  • Amenities9.1

    Amenities like breakfast and additional features received positive mentions, contributing to overall satisfaction.

  • Value for Money8.9

    Generally considered good value, although some felt improvements were needed for the rating.

  • Cleanliness8.8

    Several reviews mention clean apartments, but some note issues requiring improvements.

  • Room Quality8.3

    Room quality noted as good, but with comments about some needing updates and better maintenance.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.11265 reviews
  • Beautiful view in the heart of Ponta Delgada

    10/10

    Tracy · family with children · 2026-10-24

    “The staff is extremely friendly and helpful. While every staff member we had contact with was great, two, in particular stand out for always going above and beyond. Elsa and Louisa excellent representatives and stewards of your facility.”

  • Guest review

    8/10

    michael · solo traveller · 2026-10-17

    “Basic but good enough for one day stay”

  • Hôtel très bien situé

    9/10

    Franck · couple · 2026-10-17

    “Personnel très sympa, hôtel bien situé”

  • Guest review

    9/10

    Hermano · family with children · 2026-10-15

    “tido”

  • Parfait

    8/10

    freddy · couple · 2026-10-15

    “La propreté”

  • Guest review

    9/10

    Georg · family with children · 2026-10-14

    “Sehr nahe am Stadtzentrum. Freundliches Personal”

  • Guest review

    9/10

    Victoria · solo traveller · 2026-10-13

    “Fantastic location, balcony with views over the harbour Staff, especially Elsa, were friendly & exceedingly helpful. The room was bright and exceptionally clean. Massive bed, lots of towels & coffee machine in room. The wellness area was a bonus I had an early flight & they provided a takeaway breakfast in the morning. Thank you”

  • Awesome!

    10/10

    Anita · solo traveller · 2026-10-10

    “Hotel Gaivota was recommended to me by a professional acquaintance. It did not disappoint! Great location across from the Marina. Within walking distance to everything in Ponta Delgada. Yummy, fresh breakfast. Spotless - Very clean. Staff was awesome and helpful. Price was right. I loved it here and will stay again when I go to Ponta Delgada.”

  • Quick stay

    10/10

    Genevieve · couple · 2026-10-09

    “Everything was wonderful”

  • Wonderful hotel in a great location

    9/10

    Galland-Burkl · solo traveller · 2026-10-08

    “Great location, superb view of the harbour from our room, wonderful spa facilities, lovely staff, comfortable spacious room, delicious breakfast”

  • Great location

    7/10

    Bruno · solo traveller · 2026-10-08

    “Very good location Clean and comfortable room Friendly and helpful staff”

View all guest reviews

Hotel info and reviews come from third-party sources.