Hotelaholic

Ponta Delgada

Vila Gale Collection S.Miguel

Campo de São Francisco, Ponta Delgada, 9500

8.8 Excellent195 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation with Modern Amenities

  • Relaxing Outdoor Pool and Fitness Center

    Vila Gale Collection S.Miguel offers 4-star accommodation with air-conditioned rooms, free WiFi, and a variety of in-room amenities. Relaxing Outdoor Pool and Fitness Center

  • Indulge in Spa Treatments and Wellness

    Guests can unwind at the hotel's outdoor swimming pool or stay active at the fitness centre. Indulge in Spa Treatments and Wellness

  • Wellness & relaxation

    The hotel boasts spa facilities including a sauna and hammam, perfect for a rejuvenating stay.

Miguel and experience luxury and comfort, visit our website or contact us directly.

HAPPI HIGHLIGHTS

  • Great service

  • Excellent location

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • Air conditioning
  • Bar
  • Board games/puzzles
  • Daily housekeeping
  • Designated smoking area
  • Emergency cord in bathroom
  • Evening entertainment
  • Facilities for disabled guests
  • Family rooms
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Plunge pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Kid meals
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Free WiFi
  • Hammam
  • Key card access
  • Non-smoking throughout
  • Room service
  • Solarium
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

195 reviews
10/ 10
Sehr gute Lage. Das Personal war ausgesprochen zuvorkommend und nett. Das Zimmer war eine Augenweide und sehr schon gestaltet. Die Halbpension hat sich für uns gelohnt und war auch sehr gut( Abendessen). Der Innenpool war toll. Alles war sauber und ordentlich.
Petra · couple · 2026-10-24

The guest experience

8.8out of 10
195 verified reviews

Loved most

  • Great service
  • Excellent location

Worth knowing — Issues with cleanliness · Breakfast variety concerns

How guests scored the stay

  • Location9.8

    Reviews consistently mention the hotel's excellent location near Campo de Sao Francisco and Ponta Delgada.

  • Service9.8

    Multiple reviews highlight exceptional staff service, particularly from Mr. Tiago and the restaurant team.

  • Overall Experience9.1

    Most reviews reflect a very positive experience overall with a desire to return.

  • Food and Beverage8.8

    Strong positive feedback about breakfast and dinner, especially live cooking.

  • Amenities8.3

    Good spa facilities noted, though some amenities like pool warmth were mentioned as lacking.

  • Room Quality8.3

    Rooms are described as lovely but some concerns with soundproofing.

  • Value for Money8.3

    Overall positive sentiment, though mixed reviews on breakfast quality vs cost.

  • Cleanliness7.8

    Some issues with stains in carpets and beds, noted as potentially dated.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 13 recent stays rated 8+

8.8195 reviews

  • Ist sehr empfehlenswert und wir würden jeder Zeit wieder einchecken.

    10/10

    Petra · couple · 2026-10-24

    “Sehr gute Lage. Das Personal war ausgesprochen zuvorkommend und nett. Das Zimmer war eine Augenweide und sehr schon gestaltet. Die Halbpension hat sich für uns gelohnt und war auch sehr gut( Abendessen). Der Innenpool war toll. Alles war sauber und ordentlich.”

  • Rayando la perfección.

    10/10

    Marta · couple · 2026-10-21

    “TODO. TODO. TODO. si existe en algun lugar al q viajemos un hotel de esta cadena, allí iremos sin dudarlo.”

  • Un convent, un hôpital, une école puis un hôtel !

    9/10

    Vanessa · extended group · 2026-10-19

    “La dame des pancakes :) les piscines. L'accueil. Le petit déjeuner. Localisation top! Vue sur la mer. Enfants chouchoutés. L'architecture de l'édifice incroyable !”

  • Desapontante

    7/10

    Rita · couple · 2026-10-18

    “Boa localização. Bom ginásio. Quarto espaçoso.”

  • Отличное место для отдыха и путешествия в Понта Дельгада и по острову.

    10/10

    pilot_san · couple · 2026-10-16

    “Отличное расположение отеля в шаговой доступности до всех основных достопримечательностей. Бесплатный трансфер от аэропорта. Историческое здание, очень красиво оформлено. Прекрасный дизайн. Очень дружелюбный и отзывчивый персонал. Менеджер устроил нам экскурс по отелю. Приятным бонусом в честь моего дня рождения была плата сыров , фруктов и бутылка вкусного местного вина ( вино за отдельную , но очень доступную плату) , что создало приятную атмосферу и хорошее настроение. Уютный тихий номер с видом на бассейн. Хорошая звукоизоляция. Отличный душ с набором мыла, шампуни и кремом для тела с великолепным ароматом. Хороший завтрак . Ужин рекомендуем заказывать a la carte. Прекрасный закрытый бассейн, сауна, SPA. К сожалению не хватило времени ими воспользоваться, но выглядели очень привлекательно.”

  • Guest review

    10/10

    Yelena · couple · 2026-10-16

    “Понравилось абсолютно всё!”

  • Muito bom!

    9/10

    Catarina · couple · 2026-10-15

    “- A localização, mesmo no Centro e junto a estacionamento público (pago) - A piscina interior e a Sauna - a simpatia dos funcionários”

  • Relaxing.

    9/10

    Philippa · couple · 2026-10-14

    “Location and the beautiful building.”

  • Acima da expectativa. Excepcional!

    10/10

    Vitor · extended group · 2026-10-13

    “Gostámos da atenção e disponibilidade de todo o pessoal do Hotel, especialmente do Sr. Luis Belchior da Recepção, do Assistente de direção e do Diretor, que, sempre muito presentes e atentos aos pormenores, foram sempre da maior simpatia e procuraram que a nossa estadia fosse excepcional. Houve sempre cuidado e a oferta de uns "mimos" no quarto. Pequeno almoço bom, com pessoal sempre atento a repor os alimentos e a oferecer bebidas quentes. Muito bom. As senhoras da limpeza muito simpáticas e o serviço excepcional. O Hotel está muito bem cuidado, com grandes profissionais e em boas mãos.”

  • Gutes Stadthotel

    9/10

    Christian · couple · 2026-09-15

    “Historisches Gebäude mit allem modernen Komfort und guter Pool im Innenhof”

  • Tolles Hotel zum 2-3 Tage vor der Rückreise auszuspannen.

    10/10

    Johannes · family with children · 2026-09-14

    “Tolles Gebäude, schöner Pool und Wellnessbereich. Große komfortable Zimmer. Sehr freundliches Personal. Gutes Großstücksbuffet. Sehr bequeme Poolliegen.”

  • Guest review

    8/10

    Christophe · couple · 2026-09-11

    “l emplacement et la piscine”

  • All in all a good stay tho I would not choose it for a longer stay.

    8/10

    Leigh · couple · 2026-09-11

    “Rooms were nice. It was a good stopover for one night.”

View all guest reviews

Hotel info and reviews come from third-party sources.