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Jeddah

Shangri-La Jeddah

Burj Assila, Corniche Road, Jeddah, 23611

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Shangri-La Jeddah, located near Red Sea Mall, offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a range of facilities including a swimming pool, kids' club, and a variety of dining options.

  • Culinary Delights

    Indulge in a culinary journey at our restaurant serving Caribbean, Chinese, and Peruvian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.

  • Wellness and Recreation

    Experience 5-star luxury with access to a fitness centre, sauna, and hot tub for relaxation and rejuvenation. Let our multilingual staff assist you with exploring the area and making the most of your stay.

Book now to elevate your stay at Shangri-La Jeddah!

HAPPI HIGHLIGHTS

  • Excellent cleanliness

  • Friendly/helpful staff (many mentions)

  • Great location and corniche views

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Hot spring bath
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Indoor play area
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Strollers
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

563 reviews
9/ 10
فندق جميل وموظفين استقبال اجمل
Mohammed · solo traveller · 2026-10-08

The guest experience

8.6out of 10
563 verified reviews

Loved most

  • Excellent cleanliness
  • Friendly/helpful staff (many mentions)
  • Great location and corniche views
  • Luxurious rooms and comfortable stays
  • Good restaurants and wellness facilities
  • Quick check-in/out reported

Worth knowing — Reception can be overly formal; some staff lack warmth/smiles · Parking poorly organized and lacks security/oversight · Room reassignment (view changed) -- availability issues · Laundry delay causing serious inconvenience/missed flight · Room service quality below some guests' expectations · Sound/isolation between rooms noted as needing improvement

How guests scored the stay

  • Cleanliness9.4

    Consistently praised across reviews; guests repeatedly mention excellent cleanliness of rooms and public areas.

  • Location9.0

    Location and corniche/view praised frequently; guests appreciate the convenient and attractive setting.

  • Overall Experience8.9

    Overall experiences are highly positive with many guests describing stays as lovely and repeat-worthy; a few notable service/service-process issues were reported.

  • Service8.6

    Generally praised for helpful, efficient staff and quick check-in/out; some guests complain reception can be overly formal and lacking warmth or smiles.

  • Room Quality8.4

    Rooms described as luxurious and comfortable overall, but isolated issues reported (unexpected room reassignment and a laundry delay that caused a missed flight).

  • Amenities8.3

    Strong amenities such as restaurants and wellness center noted positively; parking organization and security are recurring concerns.

  • Food and Beverage8.2

    Restaurants receive positive mentions for quality; however room service was criticized by some as not meeting 5-star expectations.

  • Value for Money8.0

    Perceived as somewhat expensive for some guests; considered typical for five-star pricing but a few felt value didn’t fully match certain service aspects.

Live guest feedback

Guest reviews

Mixed experiences

63% of 8 recent stays rated 8+

8.6563 reviews
  • فندق مميز وراقي

    9/10

    Mohammed · solo traveller · 2026-10-08

    “فندق جميل وموظفين استقبال اجمل”

  • Amazing stay and highly recommended

    10/10

    Alsharif · couple · 2026-09-17

    “One of the best hotels”

  • amazing

    7/10

    Yazeed · family with children · 2026-09-13

    “I like the staff and like the varieties of restaurants and the breakfast was amazing.”

  • Guest review

    10/10

    Hasan · couple · 2026-09-11

    “The Shangri-La Level service is unbeatable!! Also the location. Overall, can’t fault it in anyway.”

  • Guest review

    1/10

    Rehab · extended group · 2026-09-04

    “I did not get the refund yet”

  • Guest review

    10/10

    JUBRAN · solo traveller · 2026-08-31

    “تعامل راقي وخدمة مميزة أوصي بالفندق وبشدة علما بأن الموظف عمار موضف الاستقبال كان في قمة الذوق والتعامل الراقي”

  • Guest review

    10/10

    Raiyan · couple · 2026-08-26

    “The view”

  • Guest review

    7/10

    KHALID · couple · 2026-08-19

    “Room is good”

View all guest reviews

Hotel info and reviews come from third-party sources.