Hotelaholic

Ibiza

Insotel Fenicia Prestige Suites & Spa

Calle Narcisos, Ibiza, 7840

9.0 Wonderful107 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Spoil Yourself at the Spa

    Indulge in massages, body treatments, and facials at our luxurious spa. Revitalize at the health club, outdoor pool, and sauna to ensure a relaxing stay.

  • Fine Dining and Leisure

    Savor Laotian cuisine at Buffet Fenicia or enjoy room service. Unwind with a drink at the bar or poolside bar. Start your day with a complimentary buffet breakfast.

  • Convenience and Comfort

    Stay connected with free Wi-Fi, and enjoy amenities like concierge services and a business center. Experience ultimate relaxation in the elegant guestrooms with premium bedding and deep soaking bathtubs.

Experience elegance and serenity in Santa Eulalia del Rio.

HAPPI HIGHLIGHTS

  • Clean spa

  • Helpful staff

  • Big pool

At the hotel

Popular amenities

47 listed
  • 24-hour front desk
  • Accessible shuttle
  • Airport transportation - drop-off (surcharge)
  • Airport transportation - pickup (surcharge)
  • Area shuttle (surcharge)
  • Bicycle rentals nearby
  • Breakfast available (surcharge)
  • Concierge service
  • Conference space
  • Elevator
View all amenities

Pools & wellness

  • Full-service spa
  • Health or beauty spa nearby
  • Sauna
  • Steam room
  • Wheelchair-accessible spa

Dining & drinks

  • Snack bar/deli
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Garden
  • Golfing on site
  • Hiking/biking trails nearby
  • Terrace

Rooms & comfort

  • Television in common areas
  • Turkish bath/Hammam

Safety & cleanliness

  • Health club
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Free self parking
  • No accessible shuttle
  • Wheelchair accessible

Guest services

  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free newspapers in lobby
  • Free WiFi
  • Horse riding nearby
  • Kayaking nearby
  • Library
  • Playground on site
  • Porter/bellhop
  • Reception hall
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby

Review in focus

107 reviews
8/ 10
Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .
Ruth · 2025-10-06

The guest experience

9.0out of 10
107 verified reviews

Loved most

  • Clean spa
  • Helpful staff
  • Big pool
  • Professional staff

Worth knowing — Chaotic breakfast · Poor cleanliness · Dated rooms

How guests scored the stay

  • Location9.7

    Lovely hotel situated a short walk away from the main town.

  • Amenities9.6

    The pool is big with lots of loungers and a nice cafe.

  • Service9.6

    All hotel staff are excellent and professional.

  • Value for Money9.6

    Standard quality for this hotel tier.

  • Overall Experience9.1

    Overall a pleasant experience despite some shortcomings.

  • Food and Beverage8.6

    Breakfast was a bit chaotic, but good food options available.

  • Room Quality8.1

    Rooms starting to look dated.

  • Cleanliness7.6

    The cleaning personnel was poor, and rooms were not properly cleaned.

Live guest feedback

Guest reviews

Mixed experiences

80% of 20 recent stays rated 8+

9.0107 reviews

  • Guest review

    8/10

    Ruth · 2025-10-06

    “Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .”

  • Guest review

    10/10

    Beverley · partner · 2025-09-27

    “Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.”

  • Lovely Hotel

    10/10

    Nigel · 2025-09-03

    “This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect. ”

  • Guest review

    4/10

    Katherine · 2025-07-31

    “The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards. ”

  • Guest review

    10/10

    martin · family · 2025-07-06

    “ Stylish with great people looking after you.”

  • Guest review

    10/10

    Christopher · partner · 2025-06-08

    “Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia. ”

  • Guest review

    4/10

    Nagham · 2025-06-08

    “Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.”

  • Guest review

    10/10

    Amanda · partner · 2024-09-23

    “Always lovely staff”

  • Overall good

    8/10

    Matt · 2024-09-09

    “Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool ”

  • Guest review

    10/10

    Ryan · partner · 2024-09-08

    “Great stay - highly recommend ”

  • Guest review

    10/10

    Jason · 2024-09-05

    “A beautiful hotel in a lovely location ”

  • Guest review

    10/10

    Jean-Pierre · family · 2024-09-05

    “We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning ”

  • Guest review

    10/10

    Lazaro · partner · 2024-09-04

    “Super nice hotel and staff,”

  • Guest review

    10/10

    Laura · partner · 2024-08-17

    “What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.”

  • Not a 5* hotel

    6/10

    David · 2024-07-30

    “Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location ”

  • Guest review

    10/10

    Duncan · family · 2024-07-28

    “Classy”

  • Guest review

    2/10

    Carl · partner · 2024-07-27

    “Very poor customer service and rude manager ”

  • Guest review

    10/10

    Jules · family · 2024-07-14

    “Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly. ”

  • Guest review

    10/10

    Alex Mark · 2024-06-24

    “Fabulous quiet hotel. Lovely to walk into the harbour at night for drinks, food and sunset. ”

  • Guest review

    10/10

    Dylan · 2024-06-19

    “Good”

View all guest reviews

Hotel info and reviews come from third-party sources.