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Lausanne

Lausanne Palace

Rue du Grand Chene 7-9, Lausanne, 1002

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Experience

    The Lausanne Palace, a historical gem in Lausanne, offers a luxurious 5-star experience in the bustling business and shopping district.

  • Exclusive Spa and Dining

    Indulge in the hotel's exclusive spa facilities, including an indoor pool, hot tub, sauna, and Pilates center. Treat yourself to award-winning dining at La Table du Lausanne Palace and other renowned restaurants on-site.

  • Breathtaking Views and Elegant Accommodations

    Enjoy panoramic views of the city, Lake Geneva, and the Alps from select rooms. Each room features spacious marble bathrooms, complimentary minibar, and a choice of stunning vistas.

To experience opulence, relaxation, and culinary excellence in Lausanne, book your stay at Lausanne Palace today.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Good breakfast

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour/class on local culture

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

2,243 reviews
9/ 10
Reichhaltiges Buffet in sehr guter Qualität, Minibar war inklusive.
Thomas · family with children · 2026-10-13

The guest experience

9.2out of 10
2243 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Good breakfast

Worth knowing — Noisy lobby · Cold room · Old amenities

How guests scored the stay

  • Overall Experience9.9

    Despite some issues, many guests reported that they loved their stay and would return.

  • Location9.8

    Location was highlighted as a pro in multiple reviews and well appreciated by guests.

  • Service9.7

    The staff was described as super friendly and helpful, with many positive comments about the service.

  • Food and Beverage9.3

    The breakfast and dining experiences were positively mentioned, particularly the variety and quality.

  • Amenities9.3

    Amenities such as the pool and breakfast were generally praised, though some found the spa smell unpleasant.

  • Cleanliness8.8

    There were complaints about the smell in the lobby and the outdated condition of some facilities, indicating cleanliness could be improved.

  • Value for Money8.7

    Guests presented concerns about overpriced parking and lack of modern facilities, suggesting mixed feelings about value.

  • Room Quality8.2

    Several guests mentioned issues with room comfort, such as temperature control and basic amenities not meeting their expectations.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.22243 reviews
  • Guest review

    9/10

    Thomas · family with children · 2026-10-13

    “Reichhaltiges Buffet in sehr guter Qualität, Minibar war inklusive.”

  • Guest review

    10/10

    Adriana Maria · solo traveller · 2026-10-09

    “A great stay”

  • Guest review

    10/10

    Alain · solo traveller · 2026-10-08

    “Très beaux”

  • Guest review

    10/10

    linda · family with children · 2026-10-07

    “Always an amazing experience. Our favorite hotel in Lausanne.”

  • 5 star hotel in the center of Lausanne

    10/10

    Ximena · couple · 2026-09-14

    “Beautiful hotel in the center of Lausanne. We had a corner room with the most amazing view. It was a true pleasure staying here. Breakfast is wonderful as well, with an ample buffet selection and a la carte dishes. Staff was very professional and friendly. I would definitely be staying here again. Location is very central, with many restaurants and the old town just a few steps away”

  • Würde ich jederzeit wieder kommen

    8/10

    Steiner Leuthold · couple · 2026-09-12

    “Zimmer Service abolute Spitze”

  • !

    10/10

    Boriss · family with children · 2026-09-07

    “!!!!!!!!!”

  • Great stay

    9/10

    Josefina · couple · 2026-09-06

    “Everything was great”

  • Bien

    9/10

    Jérémy · solo traveller · 2026-09-03

    “L’accueil à la réception”

  • Guest review

    10/10

    Ben Lamprecht · solo traveller · 2026-08-31

    “It is an exceptional hotel, on all levels. I will be surprised it it is not the best in Lausanne. We stayed for three nights, and will be back”

  • The only place to stay when in Lausanne

    10/10

    Robert · solo traveller · 2026-08-31

    “Paradise”

View all guest reviews

Hotel info and reviews come from third-party sources.