Hotelaholic

Belfast

The Merchant Hotel

16 Skipper Street, Belfast, BT1 2DZ

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Amenities

    The 5 AA Red Star Merchant Hotel in Belfast's Cathedral Quarter offers upscale air-conditioned rooms adorned with original artwork, black-out blinds, and marble bathrooms. Enjoy free Wi-Fi, a rooftop gym, and a hot tub for ultimate relaxation.

  • Award-Winning Dining Experience

    Indulge in the elegant Great Room Restaurant under a stunning domed ceiling, serving exquisite à la carte dishes and traditional afternoon teas. Unwind at the Veuve clicquot champagne lounge or groove to live music at Berts Jazz Bar while savoring delectable cuisine.

  • Relaxation and Wellness

    Pamper yourself at the spa with 5 treatment rooms, a hydrotherapy area, sauna, and steam room. A Grade I Listed building dating back to 1860, The Merchant Hotel promises a luxurious stay in the heart of Belfast.

Book now for an unforgettable experience at The Merchant Hotel.

HAPPI HIGHLIGHTS

  • Great service

  • Prime location

  • Comfortable rooms

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Car hire
  • Cashless payment available
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

826 reviews
3/ 10
The food was great
green · couple · 2026-10-24

The guest experience

9.3out of 10
826 verified reviews

Loved most

  • Great service
  • Prime location
  • Comfortable rooms

Worth knowing — Cleanliness issues in some areas

How guests scored the stay

  • Location9.8

    The location is superb, close to many attractions.

  • Service9.8

    The service was exceptional and staff were very accommodating.

  • Overall Experience9.6

    Overall, the experience was remarkable despite minor cleanliness issues.

  • Food and Beverage9.3

    Food options are diverse and well-prepared.

  • Amenities9.3

    The amenities provided are top-notch and enhance the stay.

  • Room Quality9.2

    Rooms are well-appointed and comfortable.

  • Value for Money9.2

    Good value considering the overall experience.

  • Cleanliness8.3

    There were concerns about cleanliness in some areas of the hotel.

Live guest feedback

Guest reviews

Mixed experiences

50% of 10 recent stays rated 8+

9.3826 reviews
  • Guest review

    3/10

    green · couple · 2026-10-24

    “The food was great”

  • Beautiful experience

    10/10

    Renukaa · couple · 2026-10-15

    “Stunning property with service to match.”

  • Guest review

    10/10

    Nicola · family with children · 2026-10-14

    “From the moment we arrived the staff were so welcoming, the hotel is beautiful and immaculate from the moment you arrive outside. The lady who we spoke to enquired what we were doing and I told her I had graduated, I was surprised later that evening with a lovely card, balloon and chocolates from the management and staff. A special day made extra special by everyone at this beautiful hotel.”

  • Not worth the money.

    5/10

    Mark Anthony · couple · 2026-10-09

    “Room service”

  • Guest review

    10/10

    Gill.1985 · solo traveller · 2026-09-18

    “Staff are so friendly and helpful, hotel us amazing”

  • A treat of a hotel , magnificent building

    9/10

    Jeremy · couple · 2026-09-16

    “A wonderful building with immense detail and charm, several bars within and a very stylish comfortable place. Ideally situated for walking Belfast and exploring”

  • beautiful grand hotel- superb classy just in need of a paint in areas- dining area was exceptional

    4/10

    Karen · couple · 2026-09-15

    “loved the area- the bar the surroundings- the staff were all without exception fabulous.”

  • We enjoyed our stay because of things we organised … location I would stay again but only if I could be guaranteed a bet

    5/10

    Annette · couple · 2026-09-13

    “The cocktail bar was nice”

  • Guest review

    7/10

    RÜYAM SIRMA · couple · 2026-09-10

    “Kahvaltı iyi , yemek çok iyidir”

  • Guest review

    10/10

    BLANAID · solo traveller · 2026-09-02

    “Thanks so much for the upgrade it was fabulous and the staff were so nice and friendly, especially the bar manager on Saturday night he was hilarious and we were so well looked after.”

View all guest reviews

Hotel info and reviews come from third-party sources.