Experience luxury at its finest at Pendry San Diego, located just 700 meters from the San Diego Convention Center. Indulge in our outdoor swimming pool, fitness center, and delicious dining options.
Unbeatable Location
Conveniently situated near the city's top attractions, including the USS Midway Museum and the vibrant Gaslamp Quarter, our hotel offers the perfect starting point for your San Diego adventures.
Exceptional Service
From a relaxing hot tub to attentive room service and complimentary WiFi, we ensure that every aspect of your stay is taken care of. Our 24-hour front desk staff are always on hand to cater to your needs and make your stay memorable.
Book now and elevate your San Diego experience at Pendry San Diego.
✦HAPPI HIGHLIGHTS
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Location
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Amenities
At the hotel
Popular amenities
75 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
ATM/cash machine on site
Babysitting/child services
Bar
Breakfast in the room
Breakfast takeaway containers
Business center
View all amenities
Pools & wellness
Hot tub/Jacuzzi
Massage services
Outdoor pool
Rooftop pool
Sauna
Spa/wellness center
Swimming pool
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Sun loungers or beach chairs
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet bowls
Pets allowed
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Darts
Electric vehicle charging station
Face masks for guests available
Family rooms
Free WiFi
Key access
Key card access
Mobile app for room service
Nightclub/DJ
Non-smoking throughout
Room service
Thermometers for guests provided by property
Toilet with grab rails
WiFi available
Review in focus
581 reviews
10/ 10
Excellent location very professional and helpful staff.
Hagit · couple · 2026-09-18
The guest experience
9.0out of 10 581 verified reviews
Loved most
Location
Amenities
Worth knowing — Service inconsistency · Long wait times
How guests scored the stay
Location9.6
Excellent location, appreciated by guests.
Amenities9.6
Enjoyable amenities including a hot soaking pool and complimentary vehicle use.
Overall Experience9.6
Mixed feelings about service, but overall a pleasant experience.
Service9.1
Inconsistent service experienced, but some staff were professional and helpful.
Room Quality9.0
Room is a bit small, but adequate for the stay.
Cleanliness8.6
Some issues noted with preparedness, standard quality for this hotel tier.
Value for Money8.5
Pricing may not align with service quality experienced.
Food and Beverage8.1
Long wait times experienced at breakfast, unsatisfactory beverage options.
Live guest feedback
Guest reviews
Mixed experiences
76% of 17 recent stays rated 8+
9.0581 reviews
Excellent hotel in a beautiful city.
10/10
Hagit · couple · 2026-09-18
“Excellent location very professional and helpful staff.”
A great place, excellent location, and we'll create memories. Make sure to go to the beautiful pool deck!
9/10
Hawley · solo traveller · 2026-09-01
“It's an absolutely lovely place that has a beautiful pool with views. It's a fun, active place during the day and at night it sparkles and is low-key. A lot of people are at dinner, so you can go to the pool and just be there with a few people. The jacuzzi is excellent, the service is nice, and it's quiet.
The gym is nice and enough for what you need.
One of the greatest is the walking! You can walk all over, and I walked to Two Harbors and got a good view of the city. It's just an excellent location. The staff is very kind, and when there were lines, they brought in more people. They also did some important printouts for business.
I recommend the Pendry and I will be back”
Quartz to the Rescue!!
10/10
tomlU6045MB · NONE · 2026-08-11
“Incredible experience for my wedding weekend. Quartz the manager was aware that I was getting married and recognized that I wanted it to be extra special. Quartz did everything possible to ensure this, and during my 3 day stay consistently went the extra mile. However, I would avoid booking a cabana, especially if they try puting you in Cabana #8. We made our reservation 2 months in advance and we showed up and the Pool Manager (Terrell) tried putting us in another cabana that was absolutely terrible. It was right by the front desk entrance/exit. There were stains on the pool cushions, zero privacy and there were pool chemicals visible on the other side of the cabana wall. Once I explained that we would be staying in Cabana #3 which we had received an email confirmation, the pool manager explained that it had been double booked. I dug in my heals in a polite, civil way and explained that I wanted my original cabana. The pool manager then walked us over to Cabana #3 and had us sit with the other party that also had a reservation for Cabana #3. It was super akward sitting there with the other party. We just sat there for 20-30 minutes waiting for some kind of communication from Terrell. That never happened. Instead he just stood in the distance frozen with terror. Eventaully one of the more experienced servers (Jenny-Total Rock Star) came to my wife and I explained the situation and what she thought might be some possible options. Our conversation was civil and friendly. We were moved to a daybed and were treated to dinner which was a nice touch. Why did that happen? It happened because Quartz came up to the pool to talk to us and come up with solutions. What was super fascinating was that Terrell the Pool Manager walked up with Quartz and then walked away. This was an opportunity to learn and Terrell just wasn't interested in us. Throughout the day he walked by us. I counted 5 times, and not once did he check in us. Simply shocking. We had dinner at Lion Fish that night and got the VIP treatment. Sam the Manager made our night feel very special. We had a great table with a great server (Michael). The food was AMAZING! Speaking of food. In the 3 days we stayed there, we ate at all of the restaraunts; the only thing we didn't do was room service. The quality and consistency of the food was 10/10 every expereince. Each time I went to breakfast, I got something different....And each time it was just great!! I live in San Diego and will definitely go back to any of the restaraunts on property. Finally, need to mention Cristina the Conceriege. She also played a pivotal role in making my wedding weekend extremely special. She also saw us at breakfast the morning after our wedding night and walked up to congratulate us; such a classy touch! All in all, I would highly recommend The Pendry and look forward to staying at this property in other cities. Pendry represents class, style and quality....Just avoid reserving a pool cabana.”
San Diego's Top Notch Hotel
10/10
M5531SMchrisf · NONE · 2026-08-11
“Great hotel and location with awesome food and drink and friendly professional staff who are trained and willing to serve your daily needs.”
One fof the best hotels in Gaslamp
10/10
19vicenter · NONE · 2026-08-10
“Great Hotel everything is always willing to help.
We went Lion Fish , food is amazing, servers are great... the only bad thing was the guy jn the front desk (door) of the restaurant he should receive some costumer service training.”
Generally good
8/10
lalalawind · NONE · 2026-08-09
“There will be waiting line for the breakfast, plan ahead! Staff at check in was nice to our daughter and gave her a stuffed animal. Made her day!”
Pendry San Diego is a must stay experience
10/10
saraluff2018 · Business · 2026-08-09
“The Pendry is an absolute experience. Beautiful, classy and fun. Even though the Champagne Bar-Sabre is separate, it still is part of the hotel and is a must!”
Phenomenal Hotel
10/10
695emmittg · NONE · 2026-08-04
“Do yourself a favor and book a stay at the Pendry ! This hotel is phenomenal ! The room and services are second to none. We thoroughly enjoyed our stay.”
Great Stay, kind and helpful staff, clean rooms and scary hidden fees after checkout
6/10
samuelsA3264KN · Couples · 2026-08-04
“Went here with my wife for one night. It was a charming experience at check in. The front desk was excited to greet us and informed us of all our benefits due to booking through our Amex credit card.
Hotel room and amenities around hotel were clean and charming. However , on top of “paying in full” we were charged a $47 amenity fee, and several smaller charges. This was annoying to see but understandable at a downtown luxury hotel, and I’m sure the Amex travel benefits have more of a catch than meets the eye.
We were also charged for moving items around on the mini bar, which had sensors . This was my first time experiencing that. We contacted the front desk and they removed the charge immediately, which was accommodating.
However, listed on the mini bar paper menu was the JBL speaker for $250… little odd to include that on the mini bar menu, but we assumed the charge was applicable if the speaker was taken by the guest. After seeing the charges on the mini bar menu , we obviously did not consume a single item from the hotel room mini honor bar or take the JBL speaker.
The disconcerting piece was that a few days after our stay, I saw a $250 charge on my credit card, which was not on the initial invoice we received upon checkout.
I reached out via email with this concern and the front desk responded promptly. They said the charge was for a missing speaker and that they would update the folio/invoice. They said it was missing and there was no evidence of anyone taking it and had to assume we had taken it or “packed it by mistake”
Frankly, this concept of billing seems insane and predatory. We did not take the speaker. The front desk says if we return it , they will refund us.
It’s almost as if with the JBL listed as a menu item, they are expecting to go through with the charge. I didn’t take a speaker from a hotel, and there’s no way to prove I didn’t. This seems like an impossible situation to rectify.”
Not Worth the Price — Unexpected Fees and Poor Food
2/10
712feliciaa · Family · 2026-08-02
“My stay at Pendry San Diego was extremely disappointing and, honestly, one of the most stressful hotel experiences I’ve had. I travel frequently around the world, and this is the first time I’ve felt misled by a hotel.
I booked using my AmEx Platinum benefits, expecting a certain standard of service and transparency, but that was not the case.
1. I was charged twice upon arrival—approximately $250 and nearly $600. The hotel explained one was a security deposit and the other was to “settle the second night,” which felt unclear and excessive.
2. We were told the AmEx credit could only be used on the first day. Fine—but when we ordered room service lunch, there was a 20% surcharge plus an additional delivery fee to the room. Be sure to read the fine print carefully.
3. The food quality was very poor. We ordered a wagyu burger, prosciutto pizza, and margherita pasta. Everything arrived cold. The pasta, in particular, was disappointing—overcooked, soggy, and tasted like canned tomato sauce. For the price point (in the $20+ range), it was not worth it. We both felt sick after eating.
4. After questioning the charges, the front desk assured us that one of them would be refunded. However, the charges still went through, and we were effectively billed twice for the room. The final receipt also included additional unclear charges I’ve never encountered before.
5. Despite booking with AmEx Platinum benefits, we were not offered any room upgrade.
6. The “welcome gift” consisted of two chocolates, which felt underwhelming and did not match expectations.
Overall, this stay felt disorganized, overpriced, and lacking transparency. I would strongly recommend double-checking all charges and understanding the fine print before booking or ordering anything at this hotel.”
Another great stay at a pendry
10/10
SMUxSanDiego · NONE · 2026-07-30
“Pendry hotels never fail to impress. Great boutique in a great location near downtown san diego. Great rooms in tip-top shape, awesome pool deck and restaurant, good gym and good service.”
Impeccable Hospitality
10/10
trvln_foodie · Family · 2026-07-30
“This review is long overdue. The Pendry hotel is chic, sleek, pristine clean and what truly made our trip a family friendly one was the hotel’s welcoming and dedicated staff. We were celebrating my child’s birthday and requested a cake to be made for her ahead of our visit and inquired about out of the ordinary kid activities in the area. The concierge gave me great recommendations and an order request for a cake. He must have kindly alerted the staff and upon our arrival my kids were greeted with stuffies and birthday balloons! The reason for the 5 stars besides the obvious; The Pendry anticipated our needs and went above and beyond our expectations while making us feel valued.”
Exceptional Stay – Perfect for the Ed Sheeran Concert!
10/10
0dinesh0 · NONE · 2026-07-23
“My family and I recently stayed in a City Queen Queen room at the Pendry San Diego, and we could not have been happier with our experience. The room itself was very comfortable, though the design of the shower—with a curtain on the outside for privacy—was definitely... different! We originally chose this hotel because of its incredibly convenient location close to Petco Park for the Ed Sheeran concert, which made our evening totally stress-free.
We booked our stay through the American Express Fine Hotels + Resorts program and really enjoyed leveraging all the included benefits, such as the $60 credit towards breakfast, the $100 property credit, and the late check-out. The hotel amenities were great across the board, and the bathroom products were absolutely amazing. We found the Provisional restaurant to be super convenient for our breakfast—the aioli potatoes and breakfast parfait were definite highlights!
A special shoutout to the housekeeping staff, who were exceptional and thorough throughout our stay. I also want to give major praise to Cathy in Concierge. She was very helpful and truly went above and beyond to accommodate our requests, specifically by helping us arrange transportation and proactively providing a solution for our parking at Westfield Mall.
I highly recommend this venue for everyone, including families and couples!”
Not five star.
6/10
dt95 · Couples · 2026-07-23
“Good location. Small room. No turndown service. Several room maintenance issues were promptly addressed.”
What a great Hotel !!
10/10
L62WEbobs · NONE · 2026-07-22
“I stayed at Pendry for five nights while attending an intense work conference. I didn't anticipate how lovely the hotel was going to be until after arrival, but it really was an amazing experience. The staff are abundant and friendly and professional.
The room and bed were incredibly comfortable, and I never heard another sound from adjoining rooms (which had me marveling at their sound proofing). I actually had the best night's sleep I've had in years TWICE the week I stayed.
The various bars on site were fun to explore, and the fitness center is top notch.
I'd be shocked if someone had a lousy time while staying at Pendry, as that doesn't seem possible.”
The best hotel
10/10
Pavel · extended group · 2026-07-22
“Very good room equipmen. The best personal (Brendel), really enjoyed our stay here. The city, the food. There was nothing wrong with anything.”
Beautiful property, but the service and hospitality no longer reflected the luxury experience we remembered.
2/10
Katryn · couple · 2026-07-21
“The Pendry is a beautiful property in an excellent location. The rooms are well appointed, the atmosphere is upscale, and our first stay three years ago on our wedding night was exceptional. That experience is what made us so excited to return and celebrate another special occasion.”
