Hotelaholic

San Diego · California

The US Grant, a Luxury Collection Hotel, San Diego

326 Broadway, San Diego, California, 92101

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Exceptional Service

    Indulge in luxurious accommodations and exceptional service at The US Grant Hotel. Immerse yourself in the elegant historic charm of the property and enjoy top-notch hospitality throughout your stay.

  • Unrivaled Amenities

    From a well-equipped fitness centre to a signature restaurant offering delectable dining options, The US Grant Hotel ensures that guests have access to unrivaled amenities. Treat yourself to an in-room massage or take advantage of the state-of-the-art banquet facilities for a memorable event experience.

  • Prime Location for Exploration

    Situated in the heart of San Diego, The US Grant Hotel offers easy access to the city's popular attractions. Explore the nearby San Diego Zoo, convention centre, shopping districts, museums, and gourmet restaurants for a truly immersive experience.

Experience luxury, comfort, and convenience at The US Grant Hotel. Book your stay now for an unforgettable San Diego getaway.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Beautiful lobby and bar area

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Business center
  • Car hire
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Themed dinner nights
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

297 reviews
8/ 10
Nice bedding
Robert · couple · 2026-09-13

The guest experience

8.6out of 10
297 verified reviews

Loved most

  • Friendly staff
  • Beautiful lobby and bar area

Worth knowing — Inconsistent room cleaning · Plumbing issues in the room

How guests scored the stay

  • Service9.7

    Reception staff, especially Paulina, were noted as polite, helpful, and friendly.

  • Location9.2

    Good location in the middle of the city, but surrounding area may feel unsafe.

  • Amenities9.2

    The lobby and bar area were noted as beautiful and enjoyable.

  • Overall Experience9.2

    Overall a positive experience despite some significant issues.

  • Food and Beverage8.7

    The dining experience was enjoyable but service could be inconsistent.

  • Value for Money8.1

    Mixed feelings due to additional costs for breakfast items like cappuccino.

  • Room Quality7.6

    The layout of the room was odd, and there were plumbing issues affecting comfort.

  • Cleanliness7.2

    There were issues with dirty items found in the room and poor cleaning service.

Live guest feedback

Guest reviews

Mixed experiences

38% of 13 recent stays rated 8+

8.6297 reviews
  • Won’t stay there again. The nosiest hotel is have ever stayed in

    8/10

    Robert · couple · 2026-09-13

    “Nice bedding”

  • Guest review

    3/10

    Athanasios · solo traveller · 2026-07-14

    “Μέτριο το πρωινό”

  • A Timeless Luxury Experiance in San Diego.

    10/10

    inzimami2026 · Family · 2026-07-04

    “"Overall, I had a great experience. The hotel was clean, comfortable, and the staff were friendly. I would definitely recommend this hotel to others."”

  • Brakefast is great, but with booking.com cover $15 / person not worth it.

    5/10

    Balkar · solo traveller · 2026-07-03

    “Only entrance is good”

  • Guest review

    10/10

    Margaret · solo traveller · 2026-07-01

    “The rooms and service were great, and in room dining was delicious.”

  • Wonderful Stay - First Class

    10/10

    463canl · Couples · 2026-06-23

    “This hotel is conveniently located downtown and short walking distance to the San Diego Civic Theater. From pulling into the valet only parking, we were greeted by David and his team. First class crew all the way in helping to direct us to check in, managing bags, and getting the car situated. The lobby is absolutely beautiful and the details of the historic building are apparent. Check in at the front desk was a breeze and promptly received our room keys. The room was spacious, had a view of the city, and well appointed. Bed was very comfortable. This is a great place to stay in San Diego and highly recommend.”

  • You can feel the history here

    10/10

    LB1_FJ · Couples · 2026-06-22

    “Absolutely beautiful hotel. When you walk in you can just feel the history, it's very old and vintage but feels clean and fresh. The room was large and comfortable with a nice bathroom and tub. The only downside was that our room faced the train side of the street and the windows were not sound proof, it was really loud, but overall an awesome experience.”

  • What a disappointment

    4/10

    Wyla_09 · Couples · 2026-06-19

    “I have stayed in numerous hotels in downtown San Diego, and this is by far the worst choice. Although the service is good, the location and views are terrible. Homeless everywhere, no doormen, and a view of a dilapidated building with graffiti outside our suite. Hard no, and I highly recommend not staying here. Stay along the waterfront at the Hyatt or Intercontinental. Stop here for a drink if you are curious about the history. Finally, no amenities, not a pool, nor even a minibar.”

  • Poor management & deliberate mistreatment of one of our guests once we left the property.

    4/10

    747anonymousg · Family · 2026-06-04

    “Normally our stays and experience are amazing every two years around the time of the elections but unfortunately this year we learned that some of our younger members of our group had been mistreated at the restaurant by the manager named Dawn on duty. This is a cause of concern due to our habitual staying and returning to this hotel and it is a shame to have heard how they treated some of our younger guests. There were multiple instances where several members of our group said they felt harassed, unwarrantedly questioned without cause (in an interrogative rude and disrespectful tone of voice), privacy and personal spaces invaded by this manager and she kept returning to them habitually. We hope this was a one off but we do fear she has done this before to other guests and so we did want to file a formal and official complaint to corporate or at least relay this to her supervisor or next in command. Thank you, other than that our stay was great however we do pray there be some kind of job suspension or punitive action taken as repercussion for this individual employee's uncalled for out of pocket and etiquette actions. See you all in November. We love the U.S Grant !”

  • Ugggh

    4/10

    jubsnanu · Family · 2026-05-25

    “This review is for Amex plat users only. Don’t expect your perks to apply here. I rarely write reviews but since this hotel didn’t let us have early check in I have time while waiting in their lobby. 2 stars cuz our average experience is to not have to wait even just an hour for our rooms. Also our upgrade was to an Ada room. Yay. The lobby and registration staff were nice at least, but the wait for brunch was over 1.5 hr long and the elevators are slow AF. There are definitely better options in the area. My buddy used his chase edit for the intercontinental and couldn’t stop yapping about how good it was.”

  • Worst Stay

    2/10

    CorinaMontana · Couples · 2026-05-19

    “Front desk staff was stuck up, the bathroom/ plumbing was an issue both with shower and toilet, overpriced for what you get. $70 a day to park. Id say it was in a nice location if it weren’t for the shady, homeless, drunk people lingering around. Disappointed to say the very least.”

  • Beware - Hotel does not honour booking

    4/10

    214DavidB · Couples · 2026-05-17

    “Only giving this hotel 2 stars , as day we arrived we were told our accommodation we had previously booked over 6 months in advance was not available. They had an ‘event’ on the day we were due to check-in and were ‘fully committed’ so had no room for us. I find this unacceptable , and proves to me that this hotel will favour a group booking over an individual’s. Altho we were moved to another hotel, it was not what we paid for and the messing about moving hotels disrupted our planned schedule.”

  • Do Not Stay Here. They Charged Me For An Extra Night And Refused To Fix It

    2/10

    933jalenw · Couples · 2026-05-03

    “I wish I had read reviews like this before booking. This hotel is a complete rip off and I am still furious about how they treated me. They charged my credit card for an extra full night that I never stayed. I checked out on the agreed date but they processed an unauthorized extra charge anyway. When I immediately spoke to the manager and asked for a refund he was rude, unhelpful, and flat out refused to fix it. I am now disputing the charge with my credit card company because of their mistake. On top of the billing error the room service was awful. Orders were slow, wrong, and the food arrived cold. Multiple other issues made the entire stay disappointing from start to finish. The front desk and management showed zero interest in making things right. Save yourself the headache and money. Stay somewhere else. This place will overcharge you and then refuse to correct their own errors. I will never return and I am warning everyone I can.”

View all guest reviews

Hotel info and reviews come from third-party sources.